I have been a patient of this practice for over two years now Brand new office as they moved from their old office Very nice receptionist friendly The provider was professional and helpful. Good listener and by the time I left the office I was with a clear care plan Highly recommend this practice read more

No one ever responds to the phone. Horrible customer service. I've called so many times and never do I get a response.

If I could give this doctors office a zero, I would. About a month after my first appointment I got a bill that didn't match my insurance. I called the office to try to get it figured out, I left three voicemails before I got a call back from the billing department. The billing associate was rude, threatened me with late fees and told me that she would just photoshop the bill with the right insurance "of that would make me happy" then hung up on me. I called back twice asking for a manager. When I finally got a call back the manager was instantly combative. I had to tell her multiple times that I didn't understand the billing codes that she is referencing because I don't work in healthcare. Nothing got resolved. At the end of the day, healthcare in America sucks and Genesse makes it even worse. Do yourself a favor and pick a different provider. read more

Every time I had an appointment or phone call, they messed up. The final straw was when I needed a routine blood draw. The first tech didn't draw enough to be tested. I went back. The second tech didn't label the tube with my name! I had to go to a real lab and get stuck a third time. Their incompetence doesn't inspire much trust in their medical care. read more

I been a patient with Dr Dysart for over 25 years. They have always been fair with me and in the past 2 years I seen some other doctor who are working with Dr Dysart. They have scheduled me some diagnoses for coughing and I never received any follow up, yet they tell it was scheduled. I als know when I have cold that I beieve is virus related and have asked to be approved for a antibiotiec to combat the cold and they tell they cannot and that I would have to come back in 2 weeks, or I could go to urgent care and they will setup adiagnoses and setup a prescription to recieve the antibiotic. Seems they are more concerned about generating Revenue than taking care of the patients. Dr Dysart is a great doctor, but I have some issue with another doctor in his office Summer Pillsbury, she schedule for "Encounter for screening for malignant neoplasm of respiratory organs" and I never got anything schduled. When I talk to the office they tell me it was done and that the Sharp Hospital is the problem. Not sure I agree!!! Since Ihave a HMO Ihave to continue to use them as my primary care physician. read more

I've been coming here for several months now, and the staff and medical providers are doing a fantastic job. I switched insurance groups and needed to find a new doctor. I was extremely nervous to switch, because I was with Metro Physicians for YEARS.... But Dr. Dysart is nothing but kind, listens to me, and takes his work seriously. I'm delighted to be in such great hands. Genesee Medical Group provides quality care. read more

I have been a patient for over 20 years and am generally happy with the care I have received. However, I am frequently frustrated with the fact that I can never reach the office directly by phone. I am always redirected to a voice mail box and have to wait for someone to call me back which isn't necessarily convenient. I try to use the patient portal as much as possible but it doesn't always work. Technology is a great tool but the initial impression of the practice is poor when calls are never answered by a caring human being. read more

I've been coming her for FAA medical exams for a decade now, and really like Dr. Dysart. Unfortunately, when I arrived for my appointment today I was told it had been rescheduled for later in the day, and that confirmation had been texted to me two days ago (on Sunday???). Well, not only did I not receive a confirmation text, but no one asked me if this would work, and it didn't. I was rudely told by the office manager that if I couldn't wait for 90 minutes then I could find a new doctor for my flight physicals. She was very condescending and not at all apologetic about the fact that they made an error that has real consequences for me. This place can pound sand if this is how they will treat a long standing client who actually showed up on time for her long scheduled appointment. read more

Attempted to make an appointment with two separate doctors in this office on ZocDoc only to be called once to tell me I wasn't seeing the doctor but rather a nurse practitioner I didn't seek out. Rescheduled for another doctor in the office and didn't get called. But I got a text 1 hour before my appointment the next week letting me know against I wasn't actually seeing the doctor. I called and they confirmed again, I wasn't seeing a doctor. The office blamed ZocDoc in both instances but honestly it shows they have no idea how to schedule and work with systems. Horrid office management. I canceled and will go elsewhere to competent people. Waste of time. read more

Dr. Donald Tecca is a great Doctor. He hits 5-star on all the vitals: knowledgeable, terrific bedside manner, accessible (he's extremely busy but he always makes time for me). He actually calls you back. Personally! I've never even heard of that before. Dr. Tecca always gets to the bottom line, quickly. He thinks "outside the box" on things that would stump doctors of lesser skill sets. I have nothing but extremely positive things to say about Dr. Tecca. His staff, Nurses and his admin. team are top notch as well. Especially Sharon. If you're disenchanted with your general practitioner in any way, Dr. Tecca could be your answer. Richard M. Wallace Director of Golf The Lodge at Torrey Pines La Jolla, CA. read more

I was going to Dr. Tecca for a year with extreme gastric issues, I was vomiting constantly during my sophomore year of college, it was painful and persistent. Dr. Tecca took some basic samples but when I requested a referral to a gastroenterologist (referral was required by my insurance at the time) - HE REFUSED. His notes indicate he doesn't think I need a specialist and that I should keep visiting his office for additional stool tests. Even after a year. He is a generalist! Why would you put a young student through all these hoops!? The ONLY way I got the care I needed from a gastroenterologist was when my vomiting was so out of control and I was so limp, I had to visit the ER. They were shocked that I hadn't been referred to a specialist once they listened to me describe my path. I still have the notes that say Dr. Tecca thought nothing was wrong with me, and it took me too long to finally get my Crohn's disease diagnosis, and get on the regular therapeutic medication I need. Shame on this doctor, this went on far too long, it makes me sense he only wanted to Bill my insurance. read more

I recently switched my primary care to CMG, and I've had excellent results since. I've seen both Jeffery Dysart MD and Shannon Davis FNP, and received great care from both. They listen well and take enough time to answer all my questions. They've also been very responsive to messages sent via the patient portal. The office staff is friendly and helpful. Prescriptions and referrals have been handled fast and accurately. read more

Visited NP Summer Pillsbury for my annual wellness exam and she was fantastic. She was very thorough, actively listened to all of my health history, and was receptive to my health concerns. She even recommended some additional migraine medication options we can consider if my current treatment doesn't work. Was so great to see a young female health provider I could trust and relate to. read more

If I could give zero stars I would. Always rushed. Don't treat you well and are biased. Poor excuse for medical care. Just go somewhere else! read more

I go to this office because of hours open. Today, I called with an urgent need and asked for a call back on advice, but no call back. I had a temperature of 104.9 with a middle ear infection but no call back. In fact , the office manager yelled at me for wanting a call and told me they were short staffed. I don't need your excuses, I needed my doctor. If I were to do this to a parent at school, I would not have a job. Unacceptable read more

6/15/17 5pm I've been a patient for the past 2 years and I love it here. They are very clean and quick to get you in and out. The staff here are very friendly and accommodated me when I asked to come right after work. I wanted to see a doctor for a few things, and the lady over the phone told me that Dr. Alonso Chan was available to see me. Dr. Chan was really swift and didn't drag things along, so I hugely appreciate that. read more

NEVER GO HERE! I'm new to the area and booked through ZocDoc. I went in for a yearly women's exam, full blood panel, urine -- everything. I never received a call back after my appointment and figured everything came back normal. I was also prescribed a new birth control which led to me having terrible anxiety (not blaming the DR here) which led me to make my next visit. Apparently they lost ?? all my records and have no sign of the numerous tests done? I paid a good amount outside of insurance too. I was told I would get a call back in the next few days... nothing. Fast forward 9 months after my initial appointment... an opened bill in the mail with my medical information for said appointment ? I called and ended up speaking to the manager who then gaslighted me the entire phone call. She then miraculously found all my labs (surprise) almost a full year later to then tell me things came back abnormal. Please NEVER go here. The customer service is terrible and business practices are unethical. read more

I have been going to this clinic for over 40 years. I can't imagine going anywhere else! The Dr I started with has recently retired. I found another great one! I highly recommend Dr Tran. read more

In an effort to be objective, and fair in this review, Drs and the office are not the same. The Drs and NPs are fine, once you get past dealing with their office. The office staff unfortunately has alot to learn as far as organization and people skills go. Some of the office staff is quite pleasant, but as a whole, I'm sorry to say they're lacking. Everything from erroneous information in medical files, never forwarding info for referrals, they do not return calls, their follow up is terrible and heaven forbid you bring it to their attention-- the shade is real and they are very unapologetic. I have since found a new practice, my daughter has also found another practice. They're probably saying good riddance as they read this, but sadly, the Drs haven't said good riddance to their lousy administrative staff. They haven't learned that they're providing a service, and people have a choice of good service or poor service. I wish the Drs well and hope the practice acquires some professional growth. read more

My husband has the best doctor ever but he recently went from private practice to being a part of Genesee Medical Group. Although promised it would be a smooth transition where we were supposed to see little or no changes it has been nothing but a disaster. My hubby has been under this doctor's care for about 10 years and is prescribed many prescriptions to keep him operating. Well since his doctor moved to this practice every one of his refills has been denied. No explanation, they won't return calls, only when the pharmacist bombards them with faxed requests do they say "oops sorry mistake, should have been approved". Lame. So my husband is supposed to suffer and go a few days without medication because while this practice pulls their head out. Also he has been referred to s sleep study and have been trying to get the necessary information and approvals so he can move forward. This office has lost it twice, made promises that it's in the mail, and then never answer the phone again. Now it's too late because our insurance is changing in January and we'll be responsible for a good portion of this bill where if they had been efficient and just done their job it would have been 100% covered. I would gladly change doctors but it's hard when you've been with the same doctor who knows all your medical problems. This is a long term relationship. This review is not about the doctor though. he's been nothing but great. It's the Genesee Medical Group that terrible. Plus having an HMO it's not easy to change. In 2 weeks I'm being changed to a PPO and this practice can kiss our business goodbye. As money times as my husband has to see the doctor in the past I'm pretty sure that we alone probably paid for a years mortgage on his beach front home. We would gladly change to another read more

I have been a patient at this office for well over 10 years. I've seen staff come and go. There have been a few glitches with the front office staff in the past but that seems to have been resolved for now. I have been a patient of Dr. Tecca for many years. He ALWAYS makes time to listen to my questions. I never leave the office not knowing what's going on. I ended up bringing my mother, my husband and my two adult children here. Thats about the best testimonial you're going to get. read more

I had swelling behind my ears after I was stung by a yellow jacket stinger. on top of my head. I researched online and came up with my lymph nodes are swollen due to the toxins injected by the sting. But I wanted a second, professional doctor's opinion since the swelling didn't go down within the first four days. I went in and spoke to Shannon and told her my theory and my recent run in with a yellow jacket stinger. She told me that she thought it was a cyst and that she could send me to a specialist to get it removed. Incredulously, I asked how I could end up having two cysts at the same time behind my ears? I also asked how I might have gotten them. She told me that it could be due to bad hygiene ---- UHHH, I shower every day lady. She then said that she could see if she can withdraw any liquid, thus pointing to a cyst. So she took out a syringe, pricked be and tried to withdraw fluids. Nothing came out so then she said, yes, it's probably my lymph nodes. She told me that it should subside in a few days and to come back in a week if not. I asked if i could pay the bill now since I have an HSA account and don't want to go through the hassle of making a payment later. They said no and to just expect the bill. When I received the bill for upwards of $100+ for an incorrect assessment, I went online to pay as instructed by the paystub. I can't find my account or invoice number anywhere. The payment options are to two doctor's I never heard of and the payment amount is whatever you select. This seems strange since I could just be paying into anyone any amount at this point and it has no way of tying back to my invoiced amount. So I'm opting to send in a check but mind you, they send the payment invoice AFTER the due date so now I'm half expecting another late charge even though I'm paying the total amount on the slip. I'll touch base again after my payment has been processed and cleared. This is exactly why I think going to a doctor is useless. Thank God I made her check my lymph nodes before proceeding to a specialist to get them removed for God knows how much. read more

If I could give zero stars, I would. I took my elderly mother in to be seen and checked for influenza or pneumonia, she was pretty sick. Shannon (NP) is the one who saw us. Her bedside manner is awful, right away I knew that she just didn't even want to be there. Can you believe she listened to my 73 year old mother's lungs with a stethoscope on TOP of her clothing and jacket!? Mind you, we were there with concerns of her breathing and possible pneumonia. She was awfully blaise and just told us what she "thought" but really couldn't do any testing that would help direct us in a timely manner. I told her that I need to bring home some answers to my sister, who is a bit more headstrong than I...her answer was, "bring it on." ‍ At that point I just insisted on chest xrays and medicine and walked out. I couldn't even look at her for any longer. Stay away from this place. read more

I've been here about 4 times in the last three years. Most recently I've seen NP Davis and have received excellent care. I've found the staff in general to be friendly, prompt, and attentive. Would recommend read more

I saw NP Shannon Davis this morning. Right away she seemed rushed and as if I was bothering her. I told her I wanted something to ease my anxiety.. immediately she's asking me questions as if I walked in off the street asking for drugs. No doubt I was being judged. She spoke to me as if she was better than me. I've never felt so uncomfortable in my life and I work at an Obgyn office. Oh and her hands are as cold as her heart. read more

I've been here a few times and each time it was quick and easy, I was seen right away and had all my concerns and questions answered. The practitioners and staff are very pleasant. read more

Mark Manning is also awesome I feel frustrated about how doctors sometimes have big egos. Not here you will find respectful compationate people like Mark Manning. read more

I have been seeing Dr. Dysart since I moved to San Diego about a year and a half ago for law school. Since my first appointment, I knew I should probably find a new doctor. I constantly had to wait a very long time and felt that he was irritated every time he spoke to me. Most of the time I had to write down my questions beforehand, because I constantly felt so rushed by him that I would get flustered and forgot half the reasons I came. Nearly every time I have requested refills on prescriptions it has taken between 3 and 4 phone calls to the office to have this done. I have been without medication on numerous occasions because no one returned my calls. Worst of all, the last time I went to get a vaccination I was "accidentally" given the WRONG SHOT by the nurse. I was so shocked I left the office, and no one called to follow up. I later insisted on an appointment to speak to my doctor... for the first time, he didn't rush me... amazing what the threat of a lawsuit can do. I requested that my medical records be sent to me and sure enough, there was no documentation in my file of the wrong vaccine being administered - only that 2 were given. Go at your own risk... read more

As far as Dr Dysart goes, he is easy to talk to, helpful, and wastes no time trying to help you get better. He doesn't make you feel rushed or like you are wasting his time (something Ive experienced at other practices). Ive always had a good experience with Dysart the past 4 years. But he is usually booked and if you need to get in ASAP you will probably end up with a NP. Tammy was the best! She was amazing! But she is no longer there and it is Shannon Davis now. She is not so great. She is condescending and makes me feel uncomfortable talking to her openly. Ive had a lot of problems with medications with them. They seem to not read my records to see what Ive been prescribed in the past, what has worked and what hasn't. They have prescribed me things and then when I need to renew the script Ive been told that A) I should have never been on that in the first place because it clashes with other meds/conditions I have, or B) im refused past meds and put on something else because they think I am addicted (to non addictive meds) Every time in is like being a new patient. I have to tell them what I am on and about past conditions. Whats the point of all of the medical records and notes if they never look at them. The staff as a whole is ok. Ive never felt truly cared for or had a warm welcome. They just do their job and that's that. Ive had more bad experiences than good here. read more

I asked for an appointment with a medical doctor because my case is complicated. Infested I had an appointment with a Nurse Practitioner with three mythsl months experience. The NP's supervisor, without doing an exam, told me they my story doesn't add up regarding a previous dermatologists path report, and my current drmstologists findings. I told her to investigate before she mashes that conclusio, she said she did not need to, it would be a waste of her time, so she's not going to do it. I informed her that her opinion without an exam or investigating the derm report or as path report was uninformed, and in response she said she didn't want to argue anymore, yet she kept going. I then asked to Speak ti Alex Rader, the practice manager, but she ingm never showed up. After 30 minutes of waiting, i llet What an absolute waste oc time. read more

This is a review for the office of Genesee Medical Group. They are deceptive and engage in unethical behavior. Will not recommend anyone going there. Stay away! Charges you for things that you are unaware of until you receive the bill and unwilling to cooperate when charges are disputed. Clearly they are in it for the money and have no regard for patients. Think twice before you say anything to the doctor as it can show up as some misc charge in your bill that is unwanted. To the office: please change your deceptive practices and be upfront and honest with your patients. Be ethical! read more

I have been seeing Dr. Dysart for the last month . he is amazing The staff are nice . I highly recommend Genesee Medical Group read more

The woman at frontdesk is a totally B*TCH! They kept me waiting for more than one hour at 7:00 AM, no apology, no explanation, presenting like they're CIA with top secret. It was just a five-minute check from Dr. Dysart. I arrived on time and talked to the frontdesk so many times about my situation. The only thing she did was throwing me dead-fish face and "The doctor cannot see you!" Even when the doctor was standing right behind her! W.T.F!!!! At last they successfully made me late to work. I will NEVER EVER come back again! read more

Moved over to this medical practice when my original PCP left. I met with Shannon Davis who was really really nice and helpful! Although I had only scheduled my yearly check up she was incredibly patient in listening to me talk about every other thing I had wanted to discuss and offered ideas, feedback, and ultimately told me that if I changed my mind about any of the options she had offered then all I would need to do is call her. Their online system seems to be very practical in the sense you can make an apt rather than call, you can send messages to your provider, you can see various medical things. After my apt last week I called back multiple times to follow up on a few things and I received a return call really promptly. I am impressed so far and as a provider myself I do think I have pretty high standards and expectations. read more

I came here with family. The staff is very professional and thoughtful. Due to HIPAA I can only express my opinions and not divulge personal information. I highly recommend this medical group and feel that they care about their patients. Positive experiences and very caring medical professionals. read more

This office is a designated biometrics location via USCIS. We paid $180 for Dr. Jeffrey Dysart to perform the exam. The paperwork is sealed and subsequently mailed into USCIS. At the end of our green card interview we were informed that because Dr. Dysart, who specifically gets paid the big bucks to do this paperwork, messed up on the paperwork, our green card approval is pushed back even further. No apology when my husband returned to get the mistake corrected. Rude staff when inquiring about when the doctor would be in. Definitely do not recommend this office based on this experience. This office really just reinforces the notion of medical practice being such a business, staff really couldn't care less about customer service. read more

Wow! where to start. I have been with Dr Dysart since he was back in Serra Mesa so about 8 years I guess. There has never been a feeling the he is proactive or preventative in his practice. You go there you tell him EXACTLY what is going on and he filters through what you say and maybe does something. I've gone in and told him I feel like total $hit and where and he just stares at me. His diagnostic abilities are OK he seems to treat for his comfort zone and what he knows BUT out of that I would really recommend someone else. HE is gruff, a little sense of humor depending on the day. The clinic itself is OK, everything and i mean EVERYTHING is going computerized there to the point of being annoying. Up to you to decide.... He does Air Medicine for certifying pilots that is his main thing. read more

I have seen Dr Dysart for 20+- years and currently see Doctor Assistant Dr. Alonzo in same office as well. We have several trusted old friends that go there as well. Never had a bad experience, so from somebody that knows, this is an outstanding office and staff. Seems like a bunch of newbies are assuming something from first visit. Believe me, they are as good as it gets, schedule promptly and I even changed my Covered Cal Ins. to keep Dr. Dysart as my family primary doctor. read more

Today I saw NP Shannon Davis. she is what makes me continue to come back. She actually cares about patients so much. I am so grateful with her suggesting and double checking on my children and making sure even college injections are given. I have been seeing her since I moved her to San Diego 8 yrs ago. I drive quite a ways to see her and its worth the drive. I am so lucky I found a provider who really cares. Shannon Goche read more

I had a small five minute wait upon check-in. Met Dr. Dysart for the first time. Extremely kind, patient, took a very detailed health history. Listened to all of my concerns. The office staff is super nice. The person who drew my blood was very good. Didn't feel anything and it was quick. You don't have to travel to a separate lab for a blood or urine tests which is extremely convenient. I have found my new doctor! I'm very happy about that, especially these days where it's hard to find customer service! I would highly recommend this medical office. read more