I feel so frustrated and foolish for not moving to another office sooner. With all the negative…read moreexperiences I've had here, I honestly don't understand how this place is still operating in the healthcare field. I expect healthcare professionals--whether doctors or staff--to have compassion and care, but instead, all I've encountered is rude, unprofessional behavior. Sometimes I wonder why I'm treated this way--do I really seem that naive or stupid? But after reading other reviews, I realized I'm not alone in feeling this way. Let's talk about appointments. Is it normal for a doctor's office to never answer the phone? Even the designated texting number for appointments doesn't work. I've tried texting, but no one ever responds. So, am I supposed to physically go there just to make an appointment? Imagine living far away and having a busy schedule--how is that even feasible? There was a young girl, who I believe is a newbie MA, and she was trying to draw my blood. She seemed really nervous about it, and honestly, I could tell something wasn't right. As I watched her, she actually yelled at me to look away, saying that if I was looking at her, she couldn't focus. I asked to have someone else do it, of course she gave me a rude attitude and walked away grumpily. It was such an unprofessional and uncomfortable experience. There're a lots problem for me with this office during the time I were patients here but the last visit was the final straw for me. I went in, polite as can be, to ask about my blood results and to request a copy of my chest X-ray. The receptionist barely acknowledged me and acted so condescending. When I asked about the blood results, she just muttered, "Normal," without even looking at me. It was shocking how rude she was. I've since moved myself and my family to another clinic, and I've been telling everyone I know to do the same if they're experiencing the same frustrations. I've even helped some people switch doctors. This place has been the worst experience for me, and I wouldn't wish it on anyone. Please, avoid this office if you can and find a better option! Extremely poor customer service, unprofessional and uneducated medical assistants, and rude behavior from both the doctor and staff. I know the office staff probably never reads feedback, which is why they continue to operate this way after so long. But I hope my review helps others who are looking for a family doctor and steer clear of this place :)

Very Very good Doctor she took care of me and she listened they are a good family of Doctorsread more

Awful service, extremely rude office manager, very unprofessional! Do not go here! Anywhere else is…read morebetter.

This doctor has absolutely no medical ethics and doesn't deserve to be a doctor! He completely…read moredelayed my dad's treatment. My dad had a severe, persistent cold with recurring fever -- his symptoms were very similar to pneumonia. I told the doctor he should do a CT scan to rule that out, but he refused and said it was "just the flu." Later, we went to the ER and my dad was diagnosed with pneumonia! What a heartless doctor -- if you don't have the skills, you shouldn't be running a clinic!

Best gynecologist and medical physician. We miss him. An intuitive physician and natural in the…read morefield. Thank you Dr. Santella for your service and dedication.

Dr. Santella has been my Doctor for 25 years and hopefully for many more. He and his staff are…read morewonderful. He has seen me countless times when I was uninsured and didn't have payment over the years. Has made sure that all my medical needs have been met and that I had the always had my medication to treat my health concerns. He has always been very thorough, kind and I appreciate all the years of excellent care that he and his office have given me.

I'm having 6 EVLT. 2 down, 4 to go…read more We addressed, my symptoms, homeopathic supplements, and pain management. He listened to. my questions and researched the supplements , I was curious about. He got on his computer and found the type and appropriate dose information. and wrote it down for me and gave it to me. Dr. Cody listened, assessed, and suggested some things I might try. He gave me two prescriptions. He didn't hurry our visit. He is congenial, and caring.

Permanent Clinic is amazing…read more Tiffany Meinert & Suzanne Calcutt highly recommend...high quality care.. quality or care, and recall abilities are sharper than other providers.

I was one of those that thought D.O's are just as good as an an MD... no she doesn't care about…read moreosteopathy. she didn't get into med school to become MD's for a reason. Dr. Cheffet was extremely diminishing of parental rights. She was pushy and disrespectful. And eventually threatened me if I wouldn't vaccinate my child in her practice under a vaccine schedule (that is now obsolete). Did you not get your big payout for the percentages of patients you vaccinate??? I might've messed with her percentages so she retaliated by breaking my HIPAA rights and reporting me for " negligence" to CPS. We took my son to her very regularly. He got support for every need. She doesn't respect parental rights. I wouldn't be intimidated by her. We have a medical exemption because my child has a very high allergy Profile, neurodivergent and high risk for adverse reaction.. At one point she said there was no risk in vaccinating so I said I would agree if she would sign to be Financially liable, if there were any adverse effects. of course she refused.... Hack of a "doctor". Deplorable ethics. I hope she gets the karma for all those parents. She intimidated for her big vaccine payouts. She's going out on now. I'm gonna report her to the medical board. Gross.

Dr. Cheffet (pronounced Shef-it not She-fet) is a great pediatrics doctor. I take all three of my…read morekids, ages 10 months, 4 years, and 7 years old, to see her since we have moved out to San Diego. If you like the type of doctor that isn't in-n-out, she is the one to see. She takes time to hear out any concerns you or the patient may have and does a thorough examination in order to address those concerns. Dr. Cheffet is also very knowledgeable in sports medicine, although, she is not a sports doctor, she does know what she is talking about. She also is an Internal Medicine doctor. So, if you are looking for a doctor, come see her, she is awesome! Dr. Cheffet is no longer at this practice, but I hear she has relocated to another one still in town. If you're lucky enough to find her you won't regret it.

We are new to the area and walked down to Pearlman clinic from our residence. My husband was…read moreassigned to see Chantal. His visit went so well we both are now established patients and referring everyone we meet to see Provider Chantal Angryl

Great experience. Got a same day appointment…read more No wait time in office. Kayla a physician assistant was knowledgeable, thorough, and addressed my issue to my complete satisfaction. I also have referred my friend to Perlman this week and she couldn't be happier. Another great perk is validated parking in Hillcrest.

This is THE WORST doctor's office I've ever been to. They rarely answer their phones or return…read morecalls if you leave a message. IF you can get through to get an appointment you have to wait forever to get booked. You only see a nurse practitioner and (although I don't have proof) I believe Dr. Gurtch doesn't even work anymore. That's probably illegal so they keep his name on the door, but he's never there. Today I showed up for my appointment that I booked weeks ago and they said it was cancelled due to an "emergency". They said they called me a week ago and left a message...BUT NO message was left. No missed calls on my cell. What emergency does a GP have (a week in advance) anyway??? It's not like he does surgery!! He puts a bandaid on a boo-boo and gives referrals. That's it! Anyway.....that's it for me, too. Never again. This office is totally unprofessional. This is not the first incident, it's just the last straw. Finding a good doctor is hard these days. Ugh!!

Called to make an appt for my first Medi-Cal appt. Played phone tag for a while until I spoke to a…read morereceptionist who spoke English but was still difficult to understand. My hearing is fine. Dr. Gurtch was listed a provider for Molina but now I am informed that they do not cover people under 65. So why were they listed in the provider list? I would not return even if they did accept me, bad vibes already.

My dad got assigned to this Dr. per his insurance, at first he was not so sure just because his…read moreEnglish is not fluent however he decided to give it a chance. I called to make him an appointment as the conversation went I felt comfortable with the woman helping me set up the appointment very understanding and helpful. The day of his appointment he was nervous not knowing what to expect, let me share with you he walked out the place super happy!! My dad's main language is Spanish so he was afraid he wouldn't be able to communicate his problem correctly to the Dr. he is so satisfied with the attention he received, all the help he got from the nurse she took her time to help him fill in paper work, blood test and to assign him to a pharmacy. He also shared with such excitement that he felt the Dr's. care to help him and guide him. Extremely thankful and satisfied!

I don't know who's more incompetent, the staff or the doctor. These people don't know their right…read morehand from their left. Needed to go to a primary care doctor to get a referral and was assigned to Dr. Truong. Told me I would get my referral in a week - a week later, they still hadn't set in the referral request. I finally get the referral and make a call to schedule an appointment - the referral doesn't take my insurance. The second referral isn't accepting new patients. Over a month later and I'm still waiting. At my first appointment, whoever took my blood draw poked me in both arms and couldn't get it right until someone helped her. At the follow up, the place was closed when I showed up for my appointment at 9.

He is the nicest and most accurate doctor ever. I like his style of health care. He gets to the…read moresource of the illness/disease. He makes a treatment plan to help the source, instead of just giving meds to treat symptoms. I would highly recommend Dr. Aiello to anyone, especially loved ones.

One star experience here. Horrible person in the white coat. Bitch for an office manager. I'd…read morenever believe this man is friend of a Dr. that I respect. Never would I recommend this group. Fake fake fake. Who tells a first time patient still in the waiting room that the "nurse wants a urine sample". Umm I'm here to get by back adjusted not start a Medical Program. Reg Flags galore here. Avoid.

I was very pleased with the PA that saw me at the Perlman Clinic in Kensington. She was very…read moreunderstanding about my condition. The tech who performed the blood draw did so painlessly. I like the way their records are integrated with those of UCSD Health via MyChart (Epic). It's a very convenient location in the heart of Kensington. Parking on Adams Ave. is still free east of 42nd St.

Completely unacceptable experience. This clinic wasted my time and then took no accountability for…read moreit. I booked an annual checkup with Dr. Susan J. Taylor through the online portal about three weeks ago. I am a new patient, and I entered all of my information during the booking process. At no point was I told that Dr. Taylor was not accepting new patients. Despite that, the system still allowed me to book the appointment, sent me through the process, and confirmed it. I chose Dr. Taylor at the Adams Avenue location very intentionally, because she is one of the few medical doctors there and many of the other available appointments appear to be with physician assistants. I arrived on time for my 10:00 AM appointment only to be told, after the fact, that I could not be seen because she does not accept new patients. That is not the patient's mistake. That is the clinic's mistake. A competent medical office does not allow patients to schedule appointments that were never going to be honored. A competent office does not wait until the patient is physically standing at the front desk to finally mention a restriction they should have disclosed from the start. And a competent office does not treat a patient's time as disposable because their own system is broken. This clinic needs to take responsibility for its own failures instead of pushing the consequences onto patients. If the online portal is inaccurate, fix it. If the staff knows certain doctors are not accepting new patients, stop those appointments from being booked. If management is aware of this issue and has done nothing, that is even worse. Patients should not have to pay for this clinic's disorganization with their time and energy. This was careless, misleading, and deeply unprofessional.