They need to hire a professional receptionist. Clients should never be treated with an arrogant and…read morerude attitude. When you work with the public your job is to not judge or lash out especially without knowing the circumstances. Ever since COVID this office has gone down hill. I found a new dental practice in Bay Village that is outstanding and professional.

If I could give a zero rating I would. Went for cosmetic crowns for peg lateral. Was told if we…read moredidn't like it he would redo until we were satisfied with results. We told him the tooth was too thick and needed to be shaved down he disagreed. went to orthodontist who also agreed the tooth needed to be shaved down. The amount of arrogance this dentist has is beyond belief. He would not admit he made the mistake to redo the tooth. Now I'm out 1,400 for the tooth and now have to get Invisalign to push the thick tooth back. I would NEVER recommend anyone to go to this dentist for anything cosmetic.

This place is fantastic. Never fun to need a periodontist, but if you have to, come here. Staff is…read moreso so friendly and patient and positive! Dr Connors work is superior! Allie and Lindsay are simply the best!!!!

Dr Connors is an excellent Periodontist that receives many of my periodontal referrals. He has…read morehelped out many of the patients from Bennett Family Dental. As a Navy trained and board certified specialist, I have complete confidence in his abilities and approach to treatment

Everyone is so friendly here and always makes me feel comfortable. They do a great job explaining…read moreprocedures and never pressure you into getting unnecessary treatments.

Been to quite a few dentists in my days and I'm thrilled that I found Dr. Eric Prescott here…read more Without adding personal details, I came in needing some unique work done and Dr. Eric and the team jumped right in and made me better than when I arrived. Also amazing is assistant Carmen, who I can't say enough about - professional, efficient, and incredibly friendly, and instantly put me at ease during the procedures. Her conversation skills kept my mind off the work I needed done. The work Dr. Prescott did looks and feels excellent, I have no complaints. Also note it was pain-free, and he truly listened to my concerns about what I wanted/needed done. I highly recommend Dr. Prescott and Carmen if you go here, but if you can't get to them, I can vouch that everyone I dealt with here was exceptional. Thank you!

My dentists for the last 40 years. I recently broke a tooth and they were so quick to get me an…read moreappointment. Very caring, but highly skilled dental practice and I am never disappointed. Every single person you encounter from scheduling, to patient care, to checkout is extremely kind and caring.

As a new patient I felt very confident that it was the right choice. Staff and Dr Schafer were…read morefriendly and professional.

Dr Baranek replaced Dr Webster within the last few years & she has done a spectacular job! I am…read moretypically anxious when going to the dentist but she is kind, gentle & very knowledgable. Also, the dental hygienist, Allison, is amazing! She is also very gentle & friendly making the experience very easy. Highly recommend this office

On the rebound from a less than impressive establishment in Westlake, this place was excellent…read more Showed up at appointed time, filled out my paperwork digitally (love this option), got back with a hygienist right when I was done. She was cordial and knowledgeable. She made it easy on my daughter who is 2.75 yo. Showed her the tools and the gadgets that they use. Slid on some sunglasses and went as far as Samantha would let her go :) I hopped in the chair afterwards while Sami watched Mickey Mouse at my feet. Dr Troy came in and gave me the what for about flossing then provided a solid report on my dental hygiene. He even made time to clean my wife's teeth and provide an exam, even though we had cancelled a few days before because of uncertainty regarding her availability. Teetering and tottering between having them fit us for night guards or using a 3rd party D2C to purchase one for 1/10th the price. Very professional and not pushy at all!

I used to see a dentist in Fairview Park but switched to be closer to our home. I was hesitant to…read moresee a new dentist and hygienist after seeing the same one my entire life, but Dr. Resar was very friendly and helpful. He always gives good pointers as far as teeth/gum/sleep care that I hadn't thought heavily about previously. He is definitely interested in keeping everyone as healthy as possible preventively. The hygienists are all friendly and thorough and on my first visit a couple years ago, she even got off some "braces cement" my previous hygienist has missed for a couple decades. Definitely quality work.

My Whols Family were patients of Dr. Claudia Bevin the the last 25 + years . Her practical ? no…read morenon sense approach to dentistry was drew my family to The Premier Dental Group in Avon Lake. This September 24th I happened to see Dr. Bevin and her beautiful daughter shop at Crocker Park in Westlake , Ohio I asked her if there was any opening in early October and she was so kind and told me to call the office , which I promptly did and the front office promptly said if I could do October 8th At 10 Am , I jumped on it and said yes and soon after my husband & I left for Morocco in the middle of the vacation, there was a message from the front desk saying ti call immediately. since we both don't have any long distance coverage we used What's App to communicate but no response . My Dental Hygienist Kat always glive me a 6 months booking before I leave Dr. Bevin's Premier Dental office in Avon Lake , Ohio . I came in at around 3 Am Tuesday morning , still managed to Call The Pemier Dental Office in Avon Lake , Ohio and asked what is going on .. Ms Amari or was it Amalfi Ciast or whoever , she said that my appointment was pushed to April of 2025 . I was like Kat the hygienist gave an Appointment November 19th was cancelled too was cancelled too !!! I was pissed and jumped in my Acura and confronted a naive young African American Amari / Amalfi Coast , who promptly went to her boss Dr. Claudia Bevin , who jumps on the bandwagon and instead of apologizing for her. Computer error or whatever, she became a si called " Karen " from Vermillion by the Lake . She reaps the benefits of setting up shop in my Avon. Lake and expect me to apologize to her and her staff .. in her dreams guess she is on cigarette's After all they are OSU graduates . My husband is a GI Doctor ( MD ) from NYU and University of Pittsburgh with several degrees under his belt . I have been in Office Manager , but we when Doc Razack was in private practice never pulled ranks . Sam , Pam , Kathy, Mary Beth , they called ran his office liked a fined tuned machine . I just let them do their thing and never pulled rank . The ' Karen 'of Vermillion by the Lake cannot pull their white racist card whenever they feel like ... No Siry Bob , go back to where ever you called out of Dr. Claudia Bevin and never mess up our life , ever again . We are Shoremen Proud Don't expect an apology ever , ypu Pot head from OSU ' Karen ' aka Cladia Bevin of Premier Dental in Avon lake . Instead why don't you apologize to me for hearing you brag about so called super smart brats from Vermillion By The Lake . I wanna barf if I hear her pathetic plea for attention , one more time Actually found a great Dental practice which is 5 star rated right across from Mr . Hero Sandwich shop on Walker Rd , Avon Lake Where a young OSU , handsome dapper double major graduate by the name William Timothy Andrew's and his team at The Dental Studio Of Avon Lake ( aka a fellow Avon Laker ) and his team lead by Sharon and great hygienist Lidya gave me a 5 star treatment . Felt like a million bucks after visiting The Avon Lake Dental Studio , where both young and young at heart are all welcome . Met so many wonderful people there , like Lindsy etc etc .. Sharon. My Dear , you are the Best . A true health care hero leading her team at the front desk A kind soul , and I am blessed to be an Avon Laker . Shoremen Proud

Let me begin with the positives: Dr. Small, and her MEDICAL…read morestaff, were great. Gentle, considerate, effective. That is where my positivity ends. After several visits (paid in full and on-time, mind you) and terrible interactions with their rude and acerbic receptionist, my wife and I are opting for another practice. While I understand she is NOT the dentist, I also understand that she is the forward facing employee, the individual you deal with constantly. I, too, assumed she was having a bad day...the first two terrible interactions (both of which my insurance was over-charged for). When I discovered my wife had had independently bad experiences with her as well, the doubt benefit was all used up. The receptionist is rude and condescending, and apparently can't bill correctly. This is hardly the first commentary on this issue. For those of you thinking that she's just a receptionist, and the Office itself is good...remind yourself that the choice of employee is important, and a reflection on the business itself. If you need a good dentist (and a pleasant and accurate bill experience), I would recommend Dr Pyke, all of five minutes East of this location. Remember, this IS a service, and its your money. Vote with your dollar.

The only reason I gave this place two stars instead of one is because my orthodontist is fantastic…read more As for everything else? Terrible. The receptionist here is extremely rude and it's impossible to schedule an appointment with them due to their third party scheduler (they never know whats going on, nor do they speak English to any extent, really). On top of all of that, I had to have my wisdom teeth surgically removed. They referred me to their oral surgeon at the Fairlawn location, which was fine. However, my appointment had been made for over a week and they didn't call me regarding my insurance coverage until not even 24 hours before my appointment. It was over $1,000 and they expected me to pay it all at once, no payment plans. This isn't the first time something like this has happened with them, either. Save yourself the trouble of going to any Dental Works.

Horribly place and waste of time. Went to my scheduled appointment then after sitting on the chair…read morefor the hygienist to come see what kind of cleaning I need they told me I they don't have time to do so.

I've always dreaded the dentist. But when I needed an emergency root canal, during COVID, (when the…read moreearliest appointment I could find elsewhere was at least three weeks out) Weston dental came through and was able to schedule me within the week of me calling! I was in a LOT of pain, before I was even able to make it into the dentist I went to the ER and was sent home with pain meds and an antibiotic. Dr.Marino did my root canal (which turned out to be badly infected) and I've never felt more comfortable sitting in a dentist chair. Him and his assistant did an amazing job of calming my nerves and making sure I wasn't in any pain. Obviously there was some pain/discomfort/sensitivity after the root canal but I was prescribed another,stronger, antibiotic to clear up the infection. This was two months ago and I'm happy as could be with my tooth. Since having seen Dr.Marino, I've made Weston Dental my primary dentist. Dr.Kyle also did an awesome job doing a few fillings. Everyone on staff is kind and welcoming and I could not recommend them enough! I waited some time to write this review in case I did run into issues with my root canal and I have no reservations about any treatment here!

Will not go back, the male hygentist could not do my x-ray, got frustrated and was rough!read more