Super caring nurse and PA. Were very helpful and kind. Checked on us many times and really listened…read moreto our concerns. Grateful for the team.

Supposedly they take people first come first served, NOT!! I was there before they opened, sat in…read morethe back for an hour while they treated people who came after. Five minutes with the doctor took three hours!! They take people randomly not by when you arrive!! The care here has fallen to a level that I hesitate to call healthcare!! They have a couple really good doctors, the rest shouldn't be practicing medicine! Eisinhower as a whole has gone to crap! Go elsewhere if you want actual healthcare.

Before anything else, it's important to say that Dr. Corzano is an excellent physician. He's the…read morereason I remained a DOHC patient for years, dating back to his transition from Bayshire Medical to Desert Oasis. This review, however, is not about his care--it's about the staggering dysfunction of the office and the broader Desert Oasis Medical organization. I called to schedule my annual physical and was told the next available appointment that worked with my schedule was four months out. Not ideal, but I accepted it and planned accordingly. A week before the appointment, the office called to request a full blood panel in advance--perfectly reasonable. I went in promptly and completed the labs as instructed. Less than 48 hours before my appointment, I received a call informing me that Desert Oasis had decided to stop accepting my UnitedHealthcare insurance plan. After keeping me on the schedule for four months--and after directing me to complete pre-appointment lab work--they chose that moment to effectively drop me from care. What made this worse was the complete lack of professionalism in how it was handled. The staff member I spoke with showed no empathy, offered no solutions, and made no effort to retain me as a patient. There was no discussion of interim options, no offer to proceed on a cash basis, nothing. Just a flat, indifferent dismissal. I contacted UnitedHealthcare, who confirmed that Dr. Corzano is in-network under my plan. When I relayed this back to the office, I was again told--without explanation or curiosity--that the issue was on the insurer's end and that I was simply no longer accepted. Again, no attempt to resolve, clarify, or assist. It gets worse. I later learned that Desert Oasis is "grandfathering" certain patients with the exact same UnitedHealthcare plan--yet for reasons no one could explain, I was excluded. Despite being a long-standing patient, I was told I don't visit often enough. Apparently, maintaining good health is now grounds for dismissal. After waiting four months, completing requested lab work, and acting in good faith at every step, I'm left scrambling to piece together continuity of care because of an opaque and arbitrarily enforced policy. This isn't just poor administration--it's a fundamental failure of patient management and basic professional responsibility. Desert Oasis Medical has turned what should be routine preventive care into a bureaucratic mess. It's difficult not to view this as a stark example of the priorities of a for-profit medical system--where patient relationships and continuity of care are secondary to opaque policies and indifferent administration

Received prompt, courteous and efficient service at the lab for my bloodwork. Excellent and…read morecaring. Very professional. Went to the vaccine lab next door. Got my Covid booster. So convenient and so quick.

I went here a week ago and it was fine, Doc & nurse were nice, I got some freebie ointment and…read moregauze. The three stars are for them. I got prescribed preventative antibiotics that day for a foot injury and I called again today to ask if I needed a refill. First person I spoke with on the phone claimed i would have to speak to the same doctor as before in order to refill the prescription. Ok, is he in or when will he be in? They do not know when he will be in and they do not have a schedule for doctors. I'm sure they must have a schedule because it's one thing to not give out a doctor's schedule, but saying you don't have a schedule for doctors at all is just crazy. So I asked for someone else who might know the schedule and her name is Destiny. She refused to tell me when he works next, and contradicted the earlier employee and said it didn't matter if it was the same doctor or not because regardless I would have to come in, pay the full amount, wait 2 hours, be seen, and maybe then get antibiotics. Destiny also said my foot wasn't getting better so I should want to come in anyway - something I didn't even say. I just said it wasn't fully healed. Destiny was so flippant as she was contradicting the earlier employee, I'm not really sure if I believe her despite her being a manager. It's the closest urgent care to me, but if employees are willing to be rude after presenting you incorrect info - it makes you wonder what else they are potentially lying about.

This experience left me frustrated not only as a patient, but as someone watching what healthcare…read morehas become for everyday people. I came in because I was concerned about worsening sinus symptoms after already trying over-the-counter treatments at home. I wasn't looking for someone to simply repeat information I already had. I was looking for an actual evaluation, questions about my symptoms, and a clear explanation of the next steps. Instead, I left feeling like my concerns were not fully explored and like I received the bare minimum. This is bigger than one provider or one urgent care. Too many people are already struggling to access quality healthcare, and when they finally take the time and money to seek help, they deserve to feel heard, respected, and properly evaluated.

I visited this facility yesterday for cold and flu symptoms. The check in went smoothly and the…read morewait was satisfactory. The RN that did my vitals and performed several tests introduced himself and performed his tasks. Approximately an hour later the doctor entered the room (I consider this acceptable being we are in this midst of dealing w three different respiratory viruses). The doctor DID NOT introduce herself. My tests were negative and she diagnosed me w a viral infection. She prescribed no medication and told me to use OTC meds. She was dismissive in her approach. I must say, I think this center should be renamed "Urgent Treatment" vs "Urgent Care" as this patient did not feel one morsel of CARE during this entire experience! Signed by an RN Healthcare Professional

Excellent care for my 100 year old father. They saw him promptly and immediately sent him to the…read moreRancho Mirage Emergency Room. Everyone we met was professional and courteous

We cannot say enough good things about this practice! The whole Preventive team, Cisca, Doug, Dr…read more Wilgarde, takes such good care of us. Everyone gets VIP treatment here-we are grateful for these kind and caring professionals.

I have been with Preventive Medicine for years and dealt with Doug. Doug was pleasant and always…read morehelpful Today I had to deal with Cisca. . . .very disappointing. She kept on interrupting me and not allowing me to finish my sentence. She was rude, curt, and short. This really gave me a bad taste and made me rethink if I want preventive medicine to continue with. I hope to not deal with her again. She really came off like a "know it all" and last I checked she wasn't a doctor. Keep her in the back and let someone with customer service skills handle the front desk!!!

I rarely leave reviews, but my experience with Dr. Megan was frustrating. She was dismissive when I…read moreasked about a prescription that has been prescribed to me by other providers in the same office. More concerning, when I asked a very brief follow up question about my family medical history, I was told she was too busy to return. This felt like a lack of basic patient care and communication. I understand doctors are busy, but patients should not feel brushed off or unheard. So unprofessional and dismissive. I don't recommend this nurse practitioner whatsoever.

Let's start off with the fact that this office is FILTHY. Do you ever walk out of the back of the…read moreoffice to look Rogelio Drenning-Manriquez? As a doctor you should take some pride in your practice. Instead you have your head buried in the sand about your practice and your worthless employees. They have never dusted or mopped by the looks of it. Forget about the restroom...you are better off walking across the parking lot to Jack in the Box. You would think the idiots working the front office could grab a rag and clean a little...but you'll notice they are zombies not doing anything at all. The girls that work the front office are USELESS. Illiterate. Unfriendly. Unhelpful. Usually just sitting staring into space. I called to see if it would be busy for a walk in after 1 PM...couldn't bother to look in the computer to check if there were a lot of appointments. They couldn't be bothered. I ended up waiting 2 hours to get seen. A raccoon could do a better job than the brain dead "girls" at the front desk. They are more interested in comparing their TACKY and INAPPRROPRIATE nails. Just plain trashy. If you like doctor's offices in TiJuana...this is the place for you. My current complaint is VALID. The reason I left this doctor for another provider...recently...I was sent to a GI doctor for a consultation by Rogelio Drenning-Manriquez for a colonoscopy. They made the appointment and three months later I showed up for the procedure...only to be turned away. NO APPOINTMENT SCHEDULED. ZERO EXPLANATION. I told Rogelio Drenning-Manriquez (who referred me to Dr. Homan A. Zadeh, the GI doctor) and he said it was the first time it had ever happened. REALLY??????? An office that has been around for twenty plus years...HAS NEVER MADE A MISTAKE UNTIL MY APPOINTMENT? REALLY????? Wow...there must be a special award for an office...any office...to have never made a mistake EVER. The award must be a big golden pile of cow maneur. Because saying a doctor's office has never made a mistake is just plain STUPID. How delusional do you have to be to say that Rogelio Drenning-Manriquez ? I won't go into much detail about the "appointment" and "walk in" policy. What a joke. This place handles it's patients like they are being bothered by them. Like they are cattle. The front office is poorly trained...have bad attitudes...and play the victim if anyone calls them out on it. Grade F.

The delicate sensibilities and borderline princess entitlement of some of these reviewers is…read morelaughable. Jacques doesn't like to mince words and it's a relief compared to the verbal featherbedding you can expect from other offices only to get ran around with no direct resolution. Dr. Dunham is the real deal when it comes to patient care and Jeff is a very pleasant person to interact with as well. Not only does the doctor find a path that works for you he likes to approach lifestyle and environmental changes that can catapult your results past your expectations if you give them a chance.

I've been coming here for 10 years. If it wasn't for Jeff, I would be 100 pounds overweight and…read moreliving on my easy-boy recliner, really! He is extremely knowledgeable, professional, and discreet. He has helped me understand diet and the human body. His staff is also top notch, Jacques and John are very friendly and professional. I highly recommend BioFit.

I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

My husband spent 10 days at Desert Regional Medical Center. Overall, the nurses were very caring,…read morecompassionate individuals. The doctors did not seem to have much interest in the medications that my husband had been prescribed by his Cedars Sinai doctors, nor did they listen carefully to me when I tried to share his medical history, including actual reports from doctors that I accessed from my Cedars Sinai app. I asked repeatedly about him receiving his meds and was never given a good reason why they were being withheld. I also learned that the Medical Center does not subscribe to EPIC - an electronic health record platform in the US that allows for medical records from one hospital to be accessed by another. This is significant in that they treat patients without having access to important medical history. I am still not certain that the 'abscess' that they drained wasn't a cyst that his Cedars doctor had determined to be benign. I showed one of the doctors the MRI results from April of this year, but another doctor determined that the 'abscess' needed to be drained. We waited 4 days for the MRI to be completed. During his 10-day stay, my husband was in three different rooms. The last night, he was placed in a room with three other patients and a shared restroom that he refused to use. We have Medicare and Blue Shield insurance. I was shocked to find him in that shared room on the morning that he was finally discharged. The bottom line is this - my husband gained 21 pounds during his 10-day stay. Only 2 times did someone come and get him out of bed to walk. His legs are so full of fluid that he now needs a walker to get around. The fluid buildup is due to a lack of the correct dosage of diuretics. It will take us weeks to get rid of the fluid. Was anyone keeping track of his weight? If so, why didn't they make the proper adjustments? Why didn't someone listen to my pleas for more meds to address the fluid buildup? To top it all off, my husband has scabs all over his arms and a huge gash on his head that no one can explain. What a horrific experience.

Short wait. Doctor listened to me and prescribed the right medications and treatment plan quicklyread more

4th time I've been here and been turned away I've showed up at 5, 5:30, 6:30, and at 6 today every…read moretime to be told they're all booked up?there's only one person working the desk and 2 patients in the waiting room It's urgent care, and it closes at 8...how dumb. So I always go to the VIP urgent care on sunrise they are amazing.

I was here for regular care as a new patient that is a type 2 diabetic. I found the care to be of…read morevery good quality and an exceptional amount of time was spent with me on my very first visit. I will be returning for a followup appointment in 5 weeks and will see Dr. Danny Thai who I think has a great patient manner.

i THOUGHT i had a very good doctor with Jorge Rodriquez MD but i was wrong. Manager Nurse Charles…read moreprimary focus is being Most Important and cares nothing about anybody 's health. his oversight is incompetent. even pleasant but pleading requests for help are rejected. do NOT question anything or you will be fired. no exaggeration. perhaps Charles merely cares nothing about the non-AIDS patients which are the purpose , it really is not a general medicine office.