From the doctors to all the nurses. Everyone was so professional and attentive ...very happy with…read moreall the services

I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

Terrific nursing staff always has time for me no matter what. In house lab is fantasticread more

Dr morales is a wonderful doctor...he is kind and actually listens ...the office is clean... the…read morenurses and staff are friendly & efficient... plenary of parking

The doctors here are really top notch .they are very…read moreattentive to your needs and do an excellent job of seeking what best works for your needs. The place is immaculately clean. The front staff is very friendly. They do an excellent job here

This is such an excellent facility..Ideally located in the center of Palm Springs. Many highly…read moretrained medical professionals giving excellent service. Amazing team of staff members. The wait room is always so clean. Relaxing atmosphere. I highly recommend this place.

If I could give this place zero stars I would. This place was a complete waste of time and left me…read morefeeling belittled and disrespected. Two front desk receptionist for urgent care was very rude and nasty with poor customer service skills. I originally was excited Kaiser partner up with them but with that type of service and patient care I'd rather drive to my home clinic and stay within Kaiser Permanente network where they value there member's and patient care.

Dr Kinji Hawthorne saved my husbands life. He was assigned to my husbands case by Eisenhower as his…read moreinfectious disease doctor. He went over and above; gave me a personal phone nu,her to call with any questions and literally saved his life. And my sanity. If I could give 10 stars I would gladly do so. God bless you Dr. Hawthorne.

Please think twice before trusting this clinic with your private info. I had a massive breach of…read moretrust here where my private medical records were accessed without authorization. DAP Health actually ran an internal investigation and sent me a formal letter admitting that a HIPAA violation happened. This leak completely turned my personal life upside down. My private STI testing information was breached & weaponized against me in legal proceedings. It has been an excruciating experience to which I still experiencing the consequences of DAP negligence in not protecting my privacy. Protect your data and go somewhere else. DAP admits the breach in the attached email but refuses any correspondence beyond that.

Horrible Place. They are only about Money; they could care less about the people they are serving…read more They wanted me to pay a $6,000 co pay for my deviated septum surgery. Up front, the day before my surgery. I asked to set up a payment plan, and they refused. They said either I pay the $6,000 or cancel the much-needed surgery. It's okay, I just won't breathe... Only Rich people get care. Not the middle class... what do I pay for insurance for?

I have had four surgical procedures here in the last two months and several procedures here over…read morethe last few years. Up until today I gave this facility high marks. The "Good"- most of the nursing staff are excellent! My only suggestion to one of the nurses, when a patient is using a medical device to walk /stand and is there for a procedure to help reduce pain, allow them to sit down instead of asking them to stand in a hallway to answer numerous confidential health questions & sign numerous forms/consents. Consideration of your patient's comfort is what CARE is at its essence. The "bad"- Reception. I signed in upon entering the facility on the computer at front desk. No greeting. After waiting in reception for just short of an hour I went up to one of the three individuals working there to ask about the reason for delay. She seemed surprised I was there (as if she had no idea) and told me she would get my paperwork together "right away." She did so. After completing all signatures she told me to have a seat. About ten minutes later she yells out my name from reception desk and states " I need your copay." Side note- When I was at the facility two weeks prior for another procedure the male receptionist (sorry I don't have his name but he is the only man working there as a receptionist) accidentally charged me two copays. I did not make a big deal out of it and I offered to leave it on file as a credit to pay for today's co-pay. I went back up to the reception desk. I explained the situation and reminded the male receptionist of the incident. He asked if I had a receipt. I told him I could produce one from my cc app. He then seemed to remember me and stated "oh yes, that credit was used for today's copay." I then asked " well then why is the young lady standing next to you asking for a copay." They started talking to each other and walked away. I have worked in healthcare for over 33 years. Three strong recommendations to the receptionist working at El Mirador Surgery Center: 1) Try and greet clients and acknowledge arrival within the first 1/2 hour AFTER their arrival time and try and update them when there are significant delays 2) Learn to say " I'm sorry" and admit an oversight when you've made one. 3) Communicate w your co workers so you present like a unified team instead of communicating conflicting information to a patient while you are standing right next to each other. Signed an RN that KNOWS we can do better. Thank you.

First, Is Dr. Chien still there? September, 2025…read more HGH is now a generic so the $1,000 per month costs should no longer apply. I don't know what costs are being quoted now. No one genuine quotes a price, indicative of a scam. Anyway, after a year of using HGH and their other recommended substances, I did not perceive any benefit. I have continued growing older. It is an interesting concept, and the staff there was always pleasant and efficient and helpful. I just concluded I was chasing a ghost.

So I went back to Palm Springs Life Extension to get a PRP facial by Dr. Monica. It's also known…read moreas the vampire facial. She was excellent. I have a high intensity makeup mirror in my bathroom and I would get depressed looking at all the little scars I've accumulated over my almost 60 years. After three weeks, these scars have gone away! My skin looks amazing. Dr. Monica is so nice. She walked me through the process and explained everything. The procedure is supposed to keep showing improvements for weeks. I'm so lucky to have stumbled on Dr. Chein's oasis!

I am so fond of Dr Ardestani & his Wonderful Staff!…read more I was hyper anxious about my procedure....I felt in the dark about it all. I was really thinking about cancelling.....I felt very unprepared to take, what felt like, such a prodigious step forward. I felt confused about everything...until I received a lovely call from Nurses Michelle & Yasmin. The call was exactly what I truly needed. I was able to confide about how i was feeling, ask all of my questions & concerns.....get answers......and feel more confident about my upcoming procedure/ surgery. I want to just mention the names of the Staff Members who truly weaved the fabric of my experience at IRC, and Thank them (I hope I did not forget anyone): Claudia, Rochelle, Steven and I saved the one who spent the most time with me before.....during and after the procedure: Nurse Nicole. I have to send her a special Thank You. She was the rock I needed. I am still in touch with them and am looking forward to a follow up. I believe Dr Ardestani is an exceptional individual & doctor. He is highly intelligent.....looks at his work as an Art......and delivers beautiful results. I enjoyed watching the monitor as Dr A. worked on me. I respect him a great deal. His work is delicate...precise and highly skilled. It is My pleasure to recommend him. This Solid Team made a very sensitive, private and personal experience doable. It is their teamwork which gave rise to this review.

The office is clean and efficient. My two appointments were…read moreon time. No wasted time in chit chat or waiting. I had two in face consults with Dr. Farshid Mirzaee Two procedures. And a test. While I prefer voice contact when calling. The whole process was seamless

William Eaton PA, and the Staff I had an outstanding…read moreexperience with William Eaton, Physician Assistant. I have never met anyone so patient, polite, professional, and kind. He truly listens, provides thoughtful feedback, carefully reviews medical records, and offers helpful suggestions focused on getting me better. William Eaton, PA d a fabulous job--I would give him 10 stars if I could. He is an amazing PA, and I highly recommend him to anyone seeking excellent care. He treats patients with genuine respect and hospitality, and you can tell he truly cares. Thank you so much, William, for taking such great care of me.

Went in since a CVS test confirmed flu and I needed tamiflu. Once I got the bill it was $8K+…read more(insurance just over $5K) because they treated me as if I was having a heart attack. Disputed and it was completely unethical and unreasonable but they had found ways to upcharge everything. Trouble breathing? Yes, of course, I had the flu... but they turned it into testing for a heart attack for shortness of breath. Do not go to Eisenhower, or if you do ask how much every single item will cost. Eisenhower is classic as to why healthcare costs are so insanely out of line.

Great doctor and very personable. I love a doctor who listens to his patient, after all who knows…read moretheir body better the Dr or the patient. Dr. Anderson talks to you using terms the non-medical person can understand and has one of his medical assistants in the room typing notes into the system as he exams and speaks with you. I like that the doctor has two locations, one in Palm Springs and one in La Quinta, I personally visit the Palm Springs office, but it nice to know if I want to see & speak with the doctor and not the PA/NP I can make an appointment at either location.

Surprised to see the reviews talking about long waits and Dr. Anderson not caring about patients. I…read morehave been taking my elderly friend whom I look after to him every 3 months for going on 6 years now and have never waited more that about 10 minutes for the medical assistant to prep and at most another 10 for the doctor to arrive. I know 20 minutes is a long time in real world time but for a doctor appointment that's pretty much average if not quicker. Dr. Anderson is one of the friendliest I've encountered and he always listens at length to my updating him on my friends condition/s. I just turned 65 and not having a family doctor immediately chose Dr. Anderson. And also my friend takes multiple prescriptions and there has never once been an issue or delay getting one filled or a new one. Also never once any issues or delays getting referrals to see a specialist which my friend often needs. Also the staff is friendly and courteous.