We have given Pet Supplies in West Bend several opportunities to groom our dogs and we finally just…read morecan't do it anymore. The skill level is so low it is embarrassing. It looks like someone cut our dogs hair with their eyes closed. To add insult, they feel the need to tell you how to raise your dogs without knowing any history. Overall, very bad experience.

Excellent selection, service and selection. Staff is always willing to help or answer questions.read more

Not safe for your pets. 0/10…read more This place is not safe. They allowed a dog to get attacked and did nothing about it. It's completely unacceptable for a facility that's supposed to care for animals. If you value your pet's safety, I'd look elsewhere.

Grafton wi. Went in to gather i n formation only. Person giving care to the dogs was screaming…read moreloud shut up. SHUT THE F... UP. SCREAMING AT THE DOGS. WAS not the receptionist but a worker. I would not bring my dog here. Just for this reason alone.

Horrible experience. I wouldn't trust them with my dog again. My dog had not eaten or drank water…read morefor 2 days and they couldn't have cared less. The staff was rude and completely dismissive of my concerns. I felt like just another number to them. The lack of empathy and professionalism was appalling. I tried to voice my concerns to the staff, asked to please have Dr. Amanda call us back, but no one bothered to follow up. Definitely will not be returning.

Everything goes well every time from the time you walk in the door from till the time they walk you…read moreout the door there's nothing that ever goes away goes lopsided even if it's the saddest day of your life walking in there you still walk in and walk out with a full heart

I got two guinea pigs and they were both so sweet and the service was amazing and I can get…read moreanything from my guinea pigs all the way to my cats dogs and even my horses. I definitely recommend the Petco in west bend.

I have gotten betta fish from here before, but this time one of the workers had told me that I…read moreneeded to be 18 to buy a fish so we left and went to pet supplies and they told me that you do not have to be 18 to buy a fish and I ended up getting my Betta fish there.

Good quality grooming of my new puppy. This is the third time I took my dog to Soapy Paws…read more Tabitha can groom my dog without any discomfort and in a timely manner. I would recommend her to anyone. I am a happy customer and will continue come back

We took our old dog for his first ever grooming. The staff was wonderful. Kodi came out looking…read morebeautiful! I had not explained how short we wanted his nails, and though I did not communicate clearly my expectation for his nails, they were happy to have me come back and shorten his nails at no cost. I would highly recommend Soapy Paws.​