Stopped by with a headlamp out. Man at the counter took a quick look and popped it right in for us…read more These guys are fantastic, clearly know what they are doing and trustworthy.

Went here as I located an oil leak in my car. Had them take a look at it and they quoted me 3800 to…read morerepair the oil filter housing and left and right motor mounts. I asked them if they used oem parts. They said no. When doing my own research I found that the parts they quoted me on were more expensive than oem. (Always use OEM). Anyways I took it to a trusted shop in my hometown and they found nothing wrong w my motor mounts or my oil housing leaking. I fixed the oil leak for 50 cents. At the end of the day don't go here if you're not a local they know and will rinse your pockets.

Saw me quickly. Charged a fair price. Got the job done fast. Nice people. I will go back.read more

My engine light came on over the weekend and I needed to get a new thermostat QUICK. They fit me in…read morefirst thing Monday morning and were so helpful and friendly. They explained what the issue was and got it fixed in a few hours. The pricing is also extremely fair. I will not be going anywhere else but Darby's Tire & Auto. As a younger woman who clearly didn't know much about the issue, it was nice knowing they didn't take advantage of that like other experiences I have had in town. I recommend all out-of-state parents send their kids vehicles here!

Came here for an oil change on a Saturday morning while in town for the weekend. They got me in…read morepromptly at opening. I was in and out in about 20 minutes. They seemed professional- my criticism was they didn't communicate the pricing very clearly when providing me with the options prior to my service. In the end I got the "premium synthetic" option good for "6,000 miles" (?) and the cost was about $125 (on a full size pickup).

My favorite place for an oil change. Always super quick and thorough. Very professional and the…read morewaiting area is always clean and comfortable.

do not come here.. i dropped my car off on a tuesday for a flat tire to be fixed/replaced. they…read moresaid they would call me with an update but never did. i called them multiple times over multiple days and they never answered. on saturday i had to get a 15 minute ride there for them to tell me they couldnt repair my tire and it needed to be replaced. i started to ask if i could get that set up right then (getting my tired replaced) and it took several minutes for the man behind the counter to understand what i was asking for. he tried to give me back my keys and send me off. he is working at an auto center and doesn't know how to fulfill a tire replacement ? when picking a tire there were four types listed as in stock. i chose one and left. i was told my car would be ready in a few hours, and a few hours later i did get a text message saying that it was ready. i chose to wait until the next day to come in. i come in and the same man tells me that they don't have the tire i chose in stock. (my car is in fact not ready.) out of the three other tires that were listed as 'in stock' in the system, none of those were in stock either. also in the background of this last visit, a woman was trying to fix the disorganized mess behind the counter and started trying to match keys to their printed order sheets. there were two order sheets without keys and she said that they either lost the keys or that the customers left without paying, she had no idea. overall i'm amazed at the incompetency, i'm lucky i left with my car at all with how disorganized they were, leaving keys out in the open as they left for ten minutes at a time and whatnot.

I've been to Walmart to get my oil changed many times and this is by far the worst one I've been…read moreto. They made me wait 2 hours for an oil change. Ridiculously long. They do not seem to work as efficiently as they can and they seem to not care about how long customers have to wait. Don't go here if you are in a hurry.

Service was great! As a young woman, I felt very respected and was treated very fairly. They…read moreexplained everything in terms I understood and were very transparent. They also charged an VERY fair price compared to other places in Oxford.

Do NOT go here under any circumstances!…read more Stay AWAY from this place! My daughter is an Ole Miss student. Car MISTAKINGLY took in for a basic oil change. Tech was nice and all was good. While the car was still in the bay, told to go into the office and pay. Upon return, a different tech was under the car who was uneasy being seen as he fumbled around to quickly reinstall the access panel to the oil drain plug. When asked what he was doing, was told he was "just checking it." Next day there was A LOT of oil loss on the garage floor. WAY, way too much to be residual from the oil change process and any possible spillage. Took it to another mechanic and he quickly spotted that the oil pan drain plug was SEVERLY overtightened causing the leak. Not too hard to connect the dots that the second tech created this INTENTIANLLY! Had to pay to have the issue corrected AND for another oil change. Checked BBB and this place in not even rated. DO NOT GO HERE!!!!!

I cannot begin to say how thankful we are for this place and the amazing staff! We were on a youth…read moretrip -- so a whole group of teenagers with us-- in 90 degree weather and stopped for gas at the Shell next door only to find our trailer tire was threadbare and metal showing! My husband ran next door and they immediately agreed to change it for us and had us in and out in NO time at all! That's integrity and kindness that you rarely see now! Would definitely go back.

My husband and I had to go on a road trip across country. Our maintenance light came on. We…read moresuspected it was just for an oil change. We called a few places around the area, and Shell Rapid Lube was friendly and informative so we chose to go to them. We were in need of an oil change, and everything else checked out ok. They were very thorough while quick, and friendly. I definitely would recommend them if you're in need of vehicle service in the area.

Dipstix has always been my go-to for oil changes, and honestly, it's the little extras that kept me…read morecoming back -- keyword: kept. What They Still Do Well: The service is fast and the staff is courteous. No complaints there. And they do offer a 10% discount for educators and students, which I appreciated -- except that $51.99 after the discount, for a standard conventional motor oil change, is hard to swallow. The Value Question: Let that sink in -- $51.99 with the educator discount applied, for regular motor oil. Not synthetic. Not full-service. And gone are the days when that price felt justified. The complimentary car vacuum, the free car wash, the coffee and popcorn in the lobby -- those amenities made Dipstix feel like a premium experience worth every penny. Now the extras have disappeared but the premium pricing hasn't budged. What's Changed -- And Not For the Better: The car vacuum is gone. The free car wash? Also gone. The coffee and popcorn that made the wait feel welcoming? Disappeared too -- possibly a COVID casualty, but it's been long enough that it's hard to keep using that excuse. To top it off, the lobby area is unkempt, which doesn't exactly inspire confidence when you're trusting someone with your vehicle. Fast and friendly only goes so far when the value simply isn't there anymore. I'll be shopping around for my next oil change. Dipstix, bring back the extras, tidy up the lobby, and take a hard look at your pricing -- your loyal customers are noticing.

I had my oil changed today and the workers were amazing! Amazing and quick service. Stephen was so…read morekind! 10/10 recommend.

This is the only place in town I will go to get my oil changed! I've been here a few times and…read morethere have been different people working but they are always super friendly! They are also very quick and you never have to step out of your car! And they have some of the best prices. Like seriously, why go anywhere else?

My parents and I have used them for years for our tire servicing. Always feel welcomed and like…read morefamily when we go in. It got cold and my tires were especially low. I drove up, and they topped me off on no time and had me on my way no questions asked. It's wonderful to know they are there for the big jobs, and the little ones.

So I've traded with Gateway for years for all my tire needs. Well I must report they have improved…read morethroughout the pandemic. Sure they are responsive, professional and courteous... but it seems they have gotten nicer. I was in the other day having noticed a screw in my tire. No flat, just a screw head in my rear tire. So I dropped in. They were very busy. Parking lot was nearly full. I was told they would check it out. They did and it would have gone flat. They apologized that it would be a bit before they could get to it. Might even be an hour. I said better to get it fixed than be stuck on the road with a flat. It took some time. My only requirement was to be patient. Well they fixed my tire. They were busy. They apologized for the wait. I said "no worries" and thanked them. Then they said "drive safe and thanks for being a loyal customer..." and sent me on my way... no charge.