Don't lie to your customers! Just be honest and have a little work ethic. Apparently, you don't…read moreknow what work ethic is because your mechanics are allowed to get away with putting the customers off and falsely feeding lies about work being done but in reality, nothing is done. It's a shame that people these days would rather put off hard work and integrity to avoid an honest day's work. AND THEN we were charged for our vehicle sitting on your lot until it was "looked at." Wow....pretty dirty and low down way of doing business.

We've had both our cars Safety checked here for a few years. Wanted to have them service our…read moreSubaru. They completed an oil change and replaced front and rear brakes. We are satisfied with the experience and pricing for repairs. Can't get this service satisfaction or pricing at the dealership.

I paid 400.00 for a window that was not working and left only to get home to discover the window…read morewould not stay up. after a lot of calls Bob Barnes grudgingly " repaired" it. months later, same issue only it was Summer 104* and this time he told me he had no one to repair it because his worker quit and he could not help me. no offer or suggestions. BEWARE OF THIS BUSINESS. The other Barnes Auto is reliable and honest on Community Rd. They are not related and Kendall Barnes stands behind his work.

Make sure you talk with Terry Ellis. He's your guy. Barnes will make you feel at home. Great…read moreservice and awesome staff. Thank you, Barnes Auto!

This business keeps deleting my review. But, terrible customer service and service beware! Go to…read moreany other mechanic shop in Brunswick!

Dropped my car off for an oxygen sensor. Two days later my wife was called and told they ordered…read morethe wrong part. She was quoted $522 and she would be called the next morning. She was never called back so I called and was told my car was ready and it was now $675! I asked why and he said "do you want me to fix your car or what" I said can I speak to a manager he said he was the manager Terry Holmes. Terrible customer service! Same stock answer he gave me on google. They do not care about the customer period.

I received excellent, courteous service today and would consider Ms. Harley to be a great asset…read morewhen dealing at any level of customer interface. Mr. Hastings delivered a high level of obvious mechanical experience and skill and I considered the cost to be very reasonable. In the past I have had in depth experience over several decades with many auto service shops as the owner of a national auto supply store and this shop would rate in the top echelon for customer consideration and delivery of satisfaction.

If you're looking for service with a lot of anger sprinkled in, this is the place…read more I made a simple mistake by going onto the lot to transfer items from my broken vehicle into my loaner vehicle. I missed the small "No Trespassing" sign, and the gate was wide open. While I understand I should have noticed the sign, I was also a paying customer and had no intention of doing anything inappropriate. Instead of being approached with understanding, I was met with intense hostility, sarcasm, and even a threat that a gun could be pulled out. That was incredibly alarming and completely unnecessary. I apologized multiple times and explained that I had simply missed the sign, but there was no grace or professionalism shown throughout the interaction. Everyone has bad days, but the way I was treated was unacceptable. Because of this experience, I will never return to this shop.

After the local Nissan dealership failed to properly diagnose my van's issues after 3 days and…read more$8000 worth of recommended work, Pipes Performance had it figured out in about an hour. They had it fixed later that day. I HIGHLY recommend this shop if you want it done fast and right.

Front office people seemed nice and competent so far the work seemly good…read more.. My Original problem... brakes not working went in for brake work, I did approve and oil change, and water pump fix, they replaced my drive belt and AC belt without approval (not a deal breaker) FYI... I do not see many antifreeze coolants priced at 30.00 per gallon, needed two for 60 bucks, seems a bit pricey charged me an hour labor for coolant service at 110.00/hr My vehicle was there for a week, while there it was completely cleaned out, tool bag, hitch keys, hitch plugs, led emergency flashlight, fuse pack, msc items of personal value, visor caddy, pens etc.., state park pass, Nothing broken, doors or windows, so the repair facility was not concerned about the safety of my vehicle while there, and it was my bad that I did not take personal things out when I dropped it off.. Liability yep, it was my fault but making sure my vehicle was locked should have been their responsibility, maybe just some common sense! SO: If you take your vehicle here make sure YOU take personal items out, make sure you get job info before they do the work, be specific, I see another review where they supposedly did non approved work as well... that could be an ethics problem... Guess my biggest complaint is that Pipes Performance does not care about the security of YOUR/MY vehicle .. for the folks that cleaned out my vehicle you should have had a shop vac and cleaned out the dirt too along with everything else you took.., LESSON LEARNED!!!

Heading to Florida for vacay. On I95 S had already passed Brunswick GA 25-30 minutes. IDIOT light…read morecomes on oh no! What to do? Nearest town is Brunswick. Can we make it another 40 minutes or so, should we even try? Husband is barking orders. "Rolling eyes". Call several places based on google search. Either don't do charging systems or so booked for the day will be really late or tomorrow. Not good. Anxiety escalating. Finally see Cook's. Ok ok ok its an independent but let's try. Yes, they'll work us in. Praise God, thank you Jesus. It was the alternator. Part was delivered locally in short order. Very efficient. Very hospitable. Clean bathrooms. In and out within an hour. Amazing. To be treated above and beyond. There is mercy in the world. I will surely recommend to anyone. I will surely use them again if I'm in the area. Blessed by their thoughtfulness and expertise.

I was visiting from out of town when starter died. They got my truck in fairly quickly. They did a…read moregreat job and the price was lower than quoted. Super friendly, family owned business. They seem very honest and trustworthy. I would definitely go back.

I have used this company twice & they are great. They took me in last minute & helped me out!…read moreWould def use again! Jen

My husband and I were vacationing at St. Simons this past week and needed a last minute tire…read morerepair. Greg with J&J Tire Pros was extremely accommodating and friendly and we were back on the road same day. We would highly recommend them for any and all tire needs!

Friendly people, very clean facility and great service. I was an oil-change 'walk in' from out of…read moretown and they couldn't have been nicer.

Amazing service, very helpful and thankful for their quality hard work and assistance!read more