Let's start by saying that I absolutely hate writing reviews unless they are positive. Typically I…read moredon't bother, I just don't go back to that place. However, this is one that after 5-6 months, I have to write. I write in hopes of saving someone else the money that I spent and steer the to a more reputable business. I will also start by saying that I am partially to blame for this bad review. I went to Perfect Touch Performance over a month and a half or so and kept giving Wes, the owner, chance after chance to do a better job or make things right. Wes is a very likable guy. A family man who lives in the area, so I really wanted it to work out. I am to blame for not reading the signs of the poor work. I also am not too mechanically inclined, so I trusted what Wes was saying. I had a 1809 word review written up and it turns out Google doesn't allow that. So here is the TLDR; -Exhaust: Full exhaust install, installing new cats and back. The exhaust is already rattling. Reputable shop that fixed his issues said the system was improperly installed and will need redone. Exhaust hangs too low, outside of channel that it would fit in. When asked about the rattle I was told pretty much "it was good enough to pass inspection and since we used customer supplied parts (the muffler he recommended) that its not under warranty. -Paint: Paint work done was cracking within a couple days and his fix for the chipping paint was terrible (see pictures). Windows were left open when doing this work, causing a mess in the car. Brought the car back in for Wes to clean. Residue from his work ruined my boost gauge screen. Just see the attached picture and you'll understand. $3k+ and you can get a lot better of a job at Maaco. -Engine bay: The catch can was not mounted correctly and due to its placement rubbed one of the hoses. The rub was causing the new hose to wear down already and for the catch can screw plug to come loose and leak oil. Another other shop had to fix this. -Oil change/sensor: I took the car back multiple times for the sensor to be replaced and fixed. Ultimately the sensor never was working by the time I was done with Wes. The reputable shop again had to do the work. It works now. I have doubts it was ever touched. -I spent over $7.5k of work and literally everything he touched wasn't done right and needed or needs redone/fixed. Every last thing that he worked on was done poorly. Everything he did has had issues that needed fixed or has issues that still need fixed. I can't state this enough; don't try and save a few dollars by going to this cheaper shop. Honestly, I wouldn't trust them to wash my car at this point. Go to someone whose reviews weren't written by friends/family. I was told that he worked with my budget constraints and that was the problem... $7.5k... I expected the work done to at least be done right. Spend the extra cash now so that you aren't just spending it later.

From the owner: We are an automotive specialty shop with the goal of turning your ride into one you have dreampt…read moreof. While specializing in the modern GM and Mopar platforms we offer a wide range of services for many different makes and models in the attempt of becoming a one stop shop. Our specialties include but are not limited to swaps (drivetrains, chassis, and completes), performance modifications, restoration services (body and paint repair), general maintenance, detailing, and electrical services. We also offer dealer and wholesaler bulk pricing for services at a discounted rate based on volume. These services include mechanical repairs (state inspection repairs), body and paint repairs, and detailing.

New car equals new tints. I chose Baltimore Tints since it's close to my home and I thought their…read morepricing was good for ceramic tints. $380 for six windows (front & rear windshield, driver side and passenger side windows). It's $280 if you don't want the front windshield done. Speaking of which, the darkest they'll do for windshield is 45%. For no ceramic I believe it's $180 for five windows, addition $100 for the windshield which is always going to be ceramic regardless of if the rest of the car is ceramic. Not hard to find, wasn't too sure on where to park when I got there. If you knock, I don't believe anyone will answer lol so just walk right in. Okay this is not the place you'll receive the friendliest customer service. They're not mean or rude. Just not the most welcoming. But it's cool I'm here for tints not to make BFFs. I was told three hours but they actually got it done in half the time because an additional associate came in to help at the end of the day so that was great. No one wore mask and there's no waiting area so just keep that in mind. I knew I would be in and out and didn't plan on staying to wait so I was cool. Overall nice job. Tints are still "drying" which they said takes 2-3 weeks. There's a small bubble at the top of my front windshield but it's gradually gone down. They said they'd fix anything if it didn't completely go away at the end of the drying period. They also offer $20 lifetime warranty if you do anything to mess up your tints like scratch it or if your ring hits it.

$120 paid total Both…read morefront windows and windshield initially planned to get done but when I got there, the gentleman who ended up doing my tint cautioned me (rather abruptly I thought) that no tint on the windshield was legal so I opted not to have the windshield done. I appreciated his advice just not his tone. So instead of spending $220, I saved $100. That in person encounter totally contrasted with the phone call I made to set my appointment. The lady who set my appointment didn't mention anything about the windshield and even suggested different shades I could get (as low as 40% but she recommended 70% tint). She was so nice!! She made me feel at ease and honestly I felt very good about making my appointment with them because of her phone manner. So I get there and knock on the door. No one answered so I let myself in. A couple folks (I'm guessing they were part of the family who owns the business) were there, no one wearing masks but hey, I'm not judging, I kept mine on so no biggie. They looked at me for a few beats until the guy who ended up doing my tint acknowledged me. Didn't exactly make me feel welcomed but the lady who ended up taking my keys was decent. She told me some places I could wait in the area. No waiting inside due to COVID-19 so I had to hang around the area. They initially estimated it would take an hour. It took 4 hours. There was only one other car when I got there and I had an 11am appointment, but I arrived at 11:02am. When I called after 2 hrs to check, they said they had gotten busy. How??? I would think anyone else would get done AFTER me. So that didn't add up. Made me wonder how long I waited unnecessarily before they even got started on my car. I wasn't impressed by the customer service, when they finally called me, they said I was done, they let me know what time they normally close but mentioned they wanted to close early. Kind of awkward again but luckily for them, I was only steps away and got there 2 minutes after they called. Once inside, the guy who did my tint made a point to tell me how difficult it was to apply tint to the small triangle windows within my front window. He said it was a pain in the butt actually. He couldn't resist telling me they normally charge for that but they weren't charging. I did thank him but 2 things came to mind: 1. Why when I let them know my vehicle details over the phone did they not know about those windows or when I dropped my car off did they not look it over and call to tell me about the extra charge? I felt the decision not to make me pay was because they took 4 hours to tint 2 front windows. 2. What was the point of mentioning that? It lead me to once again feel awkward and struck me as unprofessional that he felt the need to bring it up. I'd almost rather have paid than to be spoken to like that. When I left, I was so ready to go but as the lady was detailing what I should expect of my windows over the next 2 weeks, I noticed something dark on the passenger window. I mentioned it and she came over and it was on the exterior. It was tape of some sort that she brushed away, casually mentioning the guy who did the job must not have cleaned up after himself. Not the end of the world but just one more thing. I really wanted to love this place. It's a small business, in my community and they had stellar reviews. I am not criticizing their work, they did a fine job and I'm sure my tint will be great when it "smooths" out in the next few days or so. I'm just asking them to try to deliver a consistent, PROFESSIONAL customer experience. The experience that so many other reviews raved about and influenced me to try Baltimore Tint in the first place.

I had my Tesla's windows tinted back in 2022 and have been very happy with the work. Very…read moreprofessional shop.

Window tinting - Never responded. Contacted company with scope of work, provided all details…read morerequired yet no follow up.

We hired AP Corp to install solar window film in our newly built home. The company recommended the…read moreAvery Dennison Spectrally Selective Series Film, which they claimed was used in museums to prevent fading and would protect our floors and furnishings from sun and heat damage. Their sales rep assured us that our leather furniture could be placed near windows and rugs could be moved freely without concern for fading if we chose this product-- a key reason we moved forward with the $6,000 installation. Unfortunately, the product has not performed as promised. Since installation, we've seen clear sun damage and fading in multiple parts of our home including our flooring and leather furniture. We contacted the company about our concerns. They visited, took photos, and acknowledged the issue -- but their only solution was to charge us even more to install a different film. Since then, they've stopped responding to calls, voicemails, and emails. This experience has been incredibly disappointing. The product failed to perform as marketed, and the lack of customer care is remarkable.

Wish I could give zero stars - used AP Corp to tint multiple vehicles in the past and was looking…read moreforward to getting my new car tinted by them, called multiple times this week to get scheduled and was promised a call back FIVE TIMES and never received any form of communication back from them. Very upset with how this company has treated a life long customer.

Honestly I cannot say enough good things about this business. I've been treated with so much…read morerespect, honesty and care by TJ and he has gone above and beyond to ensure I'm taken care of. If you're even remotely considering doing business here, do not hesitate! Also the facility is bad ass of course

From the owner: Conveniently located in Eldersburg, MD between Baltimore & Frederick, we offer professional, secure…read moreand insured, indoor/outdoor vehicle storage, automotive detailing and paint protection services. Our professional staff has over 7 years of experience and training to care for our client vehicles. Our customers enjoy professional, on-site services ranging from simple detailing to complete Ceramic Coating and Paint Protection Film (PPF) services. We provide services for a wide range of vehicles, including cars, motorcycles, RV's and boats. In Central Maryland, no one does it better!

Very nice employee (son of owner) gave me real options and helped my car look better for free by…read morescrewing part of the bumper back in. Doesn't look damaged at all now and he said he probably wouldn't pay to do more for it. Very honest. If I do decide to get it permanently fixed I will be going there

Trustworthy, kind experts: My experience with Mudgett's was outstanding. I was recently involved in…read morean accident, and everyone there, especially Donna and Justin, were incredibly responsive, knowledgeable and helpful. They are trustworthy and offered excellent customer service.