My builder worked with this company when we were building a new house. I had a lot of trouble…read moregetting the sales people to respond to my emails. The whole process seemed to take months longer than it should have. When they did respond, they were very professional. However when I had trouble with a faucet and shower after they were paid, they stopped responding. We have been trying to get action for over 6 months. They just don't respond. I am extremely frustrated. I will never work with them again.

It was initially very difficult to reach the sales team leader. Once we did and placed an order…read morethrough her for a vanity cabinet and shower unit, it took only a few weeks for the items to arrive. However, the delivery guy was supposed to call the first time before arriving and didn't bother. Then once we received the items, both had damage. I reported this to the sales lady and she never responded even after e-mailing her several times. When she finally did respond she complained of being inundated with e-mails and phone calls. Well, why doesn't this company hire more people to help her? That's very poor customer service! I didn't finally get any resolution until I called and talked to the store manager today. Now she's finally taking care of our issues today but only after I complained to upper management. I won't be using the company in the future.

We are living in a new home 4 months with cabinets that are sturdy and close softly. The dovetail…read moredesign on the drawers is so special. The same cabinet design is in the kitchen and 2 bathrooms. So far these are used daily and I am quite satisfied with a reliable performance.. We are now looking at drawer dividers and other storage items to help with organization. Bill answers all phone calls promptly and will help with your design = You will be happy with your investment

I recently bought an old house and have multiple projects in the work. My realtor recommended…read moreCopper River Cabinet Company so I decided to give them a shot. I'll admit, the first time I came in to look at new countertops, I had to scout out an employee myself because they were all sitting in the back and no one came to see if I needed anything. Not a huge deal because it doesn't take much effort to go find someone but just thought I'd point it out because it was a common theme in other reviews. That part is true-the employees could take more initiative to seek out new customers just so they know they are noticed. But the designer I worked with, Brandi was excellent. We were able to knock out every detail of my countertops and I felt really good about the process. I came back in one time to finalize the deal and ended up buying one of their pieces in the back. It was discounted and still in great condition so I thought why not. Anyway, I had come with my mom and grandma and I'm not a very big person myself, but we were just planning on c setting it out. One of the guys who worked there offered to carry it for us and get it in the truck, which was super helpful and kind. The day that they came to install the countertop, they were on time, polite, and did an excellent job installing everything as well as answering my questions. I'm 24 and a first time homeowner so a lot of this stuff is over my head but they were patient and answered all my questions thoroughly. Not only that, but they went above and beyond in making sure the countertop was perfect, even rehanging cabinets that were crooked per the previous owner. I didn't like the old countertop because it was ugly and poorly done but seeing some real professionals install this new countertop was super encouraging. They also installed the new cabinet I had bought on discount in the back and extended the countertop. I was SUPER impressed with the final result and I'm so glad I used Copper River! I would definitively recommend them to anyone trying to redo your home. The prices were great, the workers are professional, and the product is fantastic! Thanks so much Copper River for the great experience!

We used this company while finishing our basement in our new home. We met with Kira to make our…read moreselection for cabinets, countertop, and associated hardware. Kira was extremely attentive to our needs and she made excellent recommendatios to what she believed would be our best selections. Kira kept in constant contact during our construcion phase while keeping us informed of the bulding progress. Once completed she called to schedule the delivey. Bob arrived ahead of the delivery truck and insured that the complete order had been fullfilled. Bob and Kira know and understand true customer service! We highly recommend Brookwood Cabint Makers!

Nice cabinets horrible customer service. Called to ask about getting my cabinet repaired and the…read morefemale that answered the phone said she had no interest in helping me and hung up the phone. This is not only bad business its just bad people.

They did a great job for an incredible price. Their installation team was friendly and competent…read more I would highly recommend them.

We updated our kitchen and the contractor usually worked with Wise Stone Choice. After our kitchen…read moreproject was finished, I can see why he prefers them. Robert Garcia was very helpful in letting us walk their inventory of granite to choose what we wanted. Unfortunately we couldn't find any granite that suited our design but saw a nice piece of quartz. It was here that Robert really did his homework. He managed to find us the perfect piece of quartz that fit our design and was able to cut and perform everything we needed. During installation his crew was friendly, fast, and made very little mess. If your looking for countertops and customer service. I can definitely vouch for a positive experience in using this company.

Menard's is one of my favorite places to shop. They have, literally, everything…read more Electronicals? Check. Dog food? Check. Frozen pizza? Check. Household cleansers? Check. Refrigerators? Check. Lumber? Check. Christmas trees? Check. You get the point. It's ALL there. There are even items we find at Menard's that we can't find elsewhere (our favorite dog treats we can only find here.) (That is to say, our DOG'S favorite dog treats we can only find here. We don't eat them, that would be weird.) This store is massive and it's easy to get turned around in the center aisles. The garden center is outstanding during garden center season, and we bought 6 crepe myrtles there which are thriving in our back yard. The staff has always been helpful and I think everybody that works there knows where just about everything is. More often than not they'll take you to what you're looking for instead of casually waving you in the direction you need to go. They almost always have a 11% rebate offer going on, which is great when you go back. Heck, they even have the rebate forms right there at the checkout to make it easy for you. Fill out the form, mail it in with a copy of your receipt, and in a couple weeks you get a rebate form that you'll turn right around and spend in their store. Speaking of money (which we only marginally were), the prices at Menard's a pretty frikkin' reasonable. Like any merchant, prices can be higher or lower on various items, but we find that the prices here are generally lower than other hardware/building supply/general merchandise locations. My only real complaint is that they can be slow to realize that the need to open more registers. On our last visit there were two registers open and the lines were literally 12 to 15 customers deep (I counted). It made me wonder if I was at Walmart or if I was at Menard's. That tends to be the exception and not the rule, so don't that dissuade you from shopping there. If you haven't been to Menard's it's time to give it a try. I think you'll be pleasantly surprised. We may even see you there on Menard's weekend!

Ordered new front door with no deadlock. Door and casing arrived and was installed by contractor…read more Upon visual inspection, I noticed hole in casing for deadbolt. Emailed pics to Menards and they ordered correct casing. Problem is, I have to eat $300 removal and install on new door casing. Person I spoke with, after a long hold on phone, said they might cover $50 of that. Not what I ordered but yet pay the price for supplier mishandling.