MAKE THAT 0 STARS... So, we brought our car to the business due to the sunroof being shattered by a car wash. When we first went there, Alicia was very pleasant and eager to help. We were undecided about where to bring our car, and based on their having a volvo dealership, we decided to have it repaired by them. This was assuming they knew how to repair cars. The 1st time we picked up the car, we were unable to try the sunroof b/c of the snow. We tried it once we got it in our garage and when we tried to open it, there was a horrible grinding/crushing sound. We immediately closed it. We let Alicia know and she told us to bring it back and they would take care of it. No problem. Brought it back. Picked it up a 2nd time. Same crushing/grinding sound. This time, we brought it in a 3rd time and spoke with Todd(manager) who assured me he would have it taken care of as this was a complicated sunroof assembly. We picked it up, and sadly we waited until the following week to try it out on a gorgeous day. SAME PROBLEM. Brought it back a 4th time, and spoke with Rene who finally admitted that the technicians "probably don't have the knowledge to fix this". By this time, they're pretty much blaming us for their mechanical ineptitude. Todd spoke to me via phone, and let me know that basically all I paid for was for the glass replacement. So, I wonder if you had a front collision and the bumper and radiator were damaged if they would only replace the bumper and tell you the rest is not their problem. We will not bring the car to such an incompetent place of business for the 5th time. BUYER BEWARE.....CAVEAT EMPTOR read more

I was looking for a Jeep dealer and saw a Jeep sign (not noticing it was parts and accessories). I went into a showroom and young man asked if he could help. I'm working in Augusta fir 3 months and am driving a renta Jeep. I couldn't get my phone to pair with the car, Tyler Cote went out and paired everything up. What nice thing to do when I wasn't even there for their service!!! read more