Had Dale Green or one of his mechanics change the oil in my car, and when I brought it home, I…read moreheard a loud rattling noise from the top of the engine, which wasn't there when I brought the car to him that morning. After taking it back to him 3 times and being charged for his labor and parts each time, he said the noise was caused by a bad camshaft and weak lifters, which he estimated would cost $2000 to fix. So, I took my car to another mechanic who removed the valve cover to diagnose the problem. When he removed the valve cover, he found 3 large pieces of steel sitting on the top of the engine that were broken off from the corner of the steel splash plate that is riveted to the upper inside of the valve cover. The corner that was broken off was directly beneath the opening for the oil reservoir/bottle, meaning someone shoved something into the hole so hard that it broke the steel splash plate. My car is now undrivable because there are minuscule steel fragments floating around my engine in the oil, and it will cost $7000 to rebuild. Beware.

Family owned and operated. Honest work. I had an estimate for a large job from a dealership. The…read moredealership was wrong and Dale Green, the owner went to bat for me with insurance company and saved me thousands. Give them a try you will be glad you did.​

2025 RAV4 Hybrids have been hard to get in the Portland area. I called Charlie's and they were able…read moreto get me one within a few days that met my specifications. Shannon, our sales guy, was pleasant and knowledgeable, and even came in on his day off so we could pick the car up at our convenience. He walked us through getting CarPlay set up and through any of the features we were not familiar with from our 2020 RAV4 Hybrid. Michelle, the Finance Manager was also very pleasant and made all of the paperwork easy. They also have a nice perk with free car washes for the life of your car, but we live too far away to take advantage of them, though will swing in whenever we head north. All in all a positive buying experience and I would definitely recommend Charlie's Toyota to anyone looking to buy a Toyota.

I just finished my car shopping experience and although I did not end up purchasing from Charlie's…read moreToyota, I still wanted to leave a review because I had a great experience here. I stopped in on a Saturday afternoon to look at the differences between some different models and trim levels. Shannon, the sales guy who helped me, was extremely helpful. He clearly explained and showed me the differences between everything I was interested in looking at. We spent about 20 minutes and in that time I was able to determine what model and trim levels I should narrow my search to. Shannon was not pushy at all, gave us space to look, and was extremely knowledgeable. Getting an in-person look at the sizes and trim levels here at Charlie's Toyota was the most time well spent of all my car shopping experience. They ended up not having the used inventory I was looking for so I purchased elsewhere, but the time I spent here was instrumental in my decisions. I definitely recommend working with Shannon!

Had my car brought in for repairs and their customer service and work was great! I would recommend…read morethem to anyone.

beware had work done sent by AAA ins. hade to have work redone a year later by another shop AAA paidread more

If I could give Harry J Smith 6 stars, I would. I shipped a 2005 land rover to Maine for my…read moredaughter to use. When it arrived on the truck the air suspension wouldn't work. My daughter knows nothing about cars. My daughter had left school for holiday break. I spoke to Randy at HJS. He couldn't have been nicer and more friendly. They went and got the keys from college security, inspected the car. Identified the problem (a low voltage problem, reset the sensor and re-delivered the car back to school. All in a day. Then I got the bill. $100? Are you kidding me? I love HJS. "Mainers" are wonderful people and really helped me out. Highly reputable and nice people. I highly recommend Harry J Smith. THANK YOU!!!!!

Great experience! They were really friendly and communicative about what they were going to do,…read moremaking sure I was in the loop. They seemed to have lots of time flexibility when I called in, and I was in and out within about 30 minutes! Again, super friendly, and very reasonable cost for the service I needed. Also PS to Colby students, they will come to campus and check your car in the lot/bring it down to their garage themselves if you need work done!

Dispatched through Geico to help with a flat, they were on time and quick to put on the spare.read more

Though reasonable and trustworthy, they are unbelievably slow and horrible at communicating with…read moretheir customers. I left my car at their garage for two weeks to get my my door handles replaced. Every time I called them I was told "tomorrow, tomorrow..." They never called me once, and I started feeling like I was hassling them. Finally I decided I had wasted enough money on cab fare and decided to just pick it up. They hadn't done a single thing to it (but didn't charge me, of course). This time it was, "still haven't received the part, it'll be here over the weekend." Sorry. I'm taking my business somewhere else.

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I truly can't recommend Al's Auto Repair highly enough. I live in Portland but I commute to…read moreAugusta for work. One morning, I arrived in Augusta and realized that my car was in need of emergency repairs. The staff at Al's went out of their way to squeeze me in so that I wouldn't be stuck in Augusta overnight. They charged me a fair price and took extra time to explain everything they were doing, even showing me photos. They also drove me to my office while they did the work on my car and picked me up at the end of the day when they were finished. And getting to meet Radar (the adorable Corgi/watchdog) was just the cherry on top of the whole experience. I'm so grateful for the excellent service!

I have them tow for me quite often and they are always very reasonable. I own Troy's Toys Garage,…read moreand I grew up in Vassalboro. They are friendly and accommodating.

Our car had experienced transmission problems and we needed a tow from our house to the service…read moredepartment of Ford in Oakland. We were recommended to Freddie's by over a dozen people in our neighborhood and we're so glad we used his service! One of our neighbors actually came over and talked to him as the car was getting put on the flatbed. We called before noon on a Monday and he said he would be here later in the afternoon. The car was gone before 1pm, way sooner then we expected. I've only used a tow once before so I was worried about the cost. Luckily he charges very reasonable prices and it only cost us $50 for a 6.6 mile tow (15 minute drive).

I had my 2018 Ram detailed inside and out. They did a great job and it was completed when they…read morepromised. The truck was nasty with an accumulation of dog hair that I was unable to remove no matter what I tried. The truck looked better than when I purchased it from the dealership. The service was a great value and I will definitely use them again. When I get ready to trade my vehicles they will be detailed and this is the business that I will use.

I went to this establishment the other day and got a mini detail thinking that it would be the…read morebiggest bang for my buck. I ended up paying 80 dollars for them to vacuum my top carpets, the underneath still had dirt. I also thought that they would be cleaning my door jams and that area when they were washing the car but that was still really dirty. I also thought that they would do a quick vacuum of my trunk, they didn't. The inside of the car such as my dashboard was still dusty, I don't think they even touched it. Overall the appearance of my car looked ok but when taking a closer look it wasn't a thorough job at all. I don't think I will be going back, I could have paid my boyfriend the same amount and he would have done the same quality work. Unfortunate that this happened because I was really excited to have a nice clean car.