Does good work and very reasonable. My number one choice . Have used him for years and his…read morecompany is one you can count on to be done right at a reasonable price. Al

From the owner: Residential & Commercial Plumbing Servicesread more

I would give less if possible. Poor service .exuberent price increases since they purchased…read moreMontgomery Webb customers. Have used them once for a heater in December, and an AC condenser last month. Both repairs took way to long , was charged 5 half hours service for the AC. The heating issue you took almost 4 days to finally be repaired. Avoid

CUSTOMER BEWARE: I had been a satisfied customer of Montgomery Webb for service/repair of my three…read moreTrane cooling/heating units for several years. Last couple of years of routine maintenance bills were $338-347. My service man was Jordan. Montgomery Webb was purchased by Henry's Plumbing this year. Jordan came out and did the SAME service as in years past, was here for roughly TWO hours. Henry's billed me for SIX hours and $588.00. I called twice to inquire about the bill. Today I was told that the company, Montgomery Webb, no longer exists and these are the new rates. Needless to say, that relationship no longer exists.

Absolute best plumbing company in Owensboro KY. Great customer service and friendly staff. Not over…read morepriced like most plumbing companies.

Plumbers are very unprofessional. Will argue with the homeowner, even when the homeowner knows…read moreexactly what is going on with their equipment. They charged me 3 hours for a 1 hour job, because the plumber wasted time digging in the wrong areas, after I had already told him where the problem was. Never again!

Tub wouldn't drain so I called ACME. An elderly man named Bobby came, messed around with my tub and…read morethen something in my basement for 50 minutes and then came upstairs to tell me that this was just the way my tub is and that there's no fixing it. Charged me $84 for the visit. I felt taken advantage of and called to give feedback. An angry man proceeded to lecture me like a child trying to justify the service charge. They're already more expensive than most of their competitors in this area and this is the garbage service they give? Do yourself a favor and pick anyone else.

If they say they are coming Tuesday it'll be at least Thursday before anyone shows up so don't take…read moreoff work for them or you'll waste all your vacation days sitting home waiting on someone who never even gives a curtesy call. The last 2 times they did show up they made the problem worse instead of improvement I should've seen their 1 star before I hired them. I wish I could give them a negative star cuz they make it worse and then charge you to screw your house up worse. Plus they stole my tape measurer

Do not trust this company to stand behind their services. They installed a furnace in my home that…read morewas smaller than my previous furnace. They said the smaller size would be adequate to heat my home, but it does not come close to performing as well as my 31 year old furnace did. Their own technician apologized to me for the poor performance of the furnace but the owner refused to correct the problem. Just be aware that if you purchase a system from them, and if there are performance problems with that system, they will not stand behind the equipment and installation. You are on your own.

I contacted Mr. Larry Hayden on Wednesday, March 25, 2020 about installing a gas line for our new…read morestove. He told me that he would do the job and to call him Thursday morning so he could give me a time. When I talked to him on Thursday morning, he had me text him with my address and told me he would be here at 1:30 after he took his lunch. I called him at 2:00 to see if he was lost. He was going thru a drive-through and said that he was running behind. He told me that he was going eat his lunch and pick-up some things at home and he would be here at 3:30. He asked me what length of pipes and what fittings he would need to do the job so he could bring them with him. I thought this was strange since he is the licensed plumber, not me. At 4:30, I called him again. He told me that he was still at the house, but that he was leaving and on his way. At 5:49, I sent him a text and told him not to bother to come. I told him he was 4.25 hours past when he said he would be here to install our gas line and I would just find someone else to do it. He then showed up at our house and proceeded to tell me how bad his Wednesday was and said that he could go ahead and do the job if I wanted him to. I then asked him why he told me that he could do the job on Thursday at 1:30 if he wasn't going to be able to. I told him that if he would have told me he was too busy, i could have called someone else and got the job done. His response was stuff happens. I then went through all of the communications we had on Thursday with him. He then said that he would do the job if I wanted him to, or he would go on down the road. I told him to have a nice night. This man apparently has this business all by himself. I don't know how he is still in business based on the experience I have had with him. I have never been asked to tell a professional what items he needed to do a job. Of course, he shows a lack of professionalism. I would not use this person. I would do the work myself before letting him do anything in our house.

From the owner: I have 20 years experience, a Master and Journeyman License. Well rounded at all types of plumbing…read moreproblems. -Sewer Replacement -Water Heaters -Fixture Replacements -Toilet Repair -Bathroom Remodeling If your bummin' about your plumbin' call Hayden Plumbing

I live in a mobile home, I called Franks Plumming to install a new bathtub. My current tub had a…read morecrack in the fiberglass, So that's the reason I needed a new one. We paid cash money when the job was done. To make a long story short the bathtub was not installed correctly. The bathtub was uneven, Causing water to sit in the bathtub to the left of the drain, also the cocking used to seal the bathtub to the plastic walls for the shower would crack in the caulking causing water to run to the floor beneath the bathtub, the drain caulking would also not dry correctly and would crack causing water to leak to the sub flooring. All because the bathtub was uneven and not installed correctly. We had Franks Plumming to come out three different times to fix the issue. On the third time the guy told us we would continue to have the problem due to the bathtub sitting on the uneven floor. When asked about this Franks Plumming told us that the floor should have been replaced before the bathtub was installed. (I know nothing about Plumming or flooring) Franks Plumming told us that fixing the floor was not in the price for the tub installation. Money is not an object and we paid Franks around 4,000 to have the new bathtub installed. Why wouldn't we pay the extra 250 to 500 dollars more to have the floor replaced and everything done correctly. Franks Plumming would not fix the issue causing us to go threw another company to fix the floor and to replace the bathtub and make it even and not leak water. I would not recommend Franks Plumming to anyone. We also filed a complaint with the BBB. Franks always mentions they have the best customer service. Well in our case we were out around 10,000 for Franks Plumming mistake and the new company. Please be aware of Franks Plumming and the warranty they will not make good on.... thanks for your time in reading this. Sincerely Benjamin LaRue Henderson, KY

From the owner: Serving the Owensboro area since 1968…read more Local Family Owned Residential and Commercial Plumbing and Heating Company. Franks Plumbing and Heating is proud to be your local Rheem Dealer. We install quality Rheem Heating and Air Conditioning equipment. Not only can we show you how a new system can save you money and keep your home more comfortable, but we can keep it running reliably and efficiently for years to come. We offer easy financing options to help make your purchase simple. Our commitment to quality goes beyond our products it is also reflected in our reputation for excellence and integrity. We work quickly. We work efficiently. We work neatly, and we are available to work around the clock. Because as any homeowner will tell you Plumbing & Heating problems in Owensboro KY can happen at any hour.