I worked for Comfort Design and found it to be an amazing company that values its customers and…read moreemployees. They made me feel at home and treated me with respect. Working for them showed me how much they care about their customers by treating them like family. They have very reasonable pricing and are very fair. Comfort Design is on its toes and ready to service you WHEN YOU NEED IT! 10/10 recommend this company to anyone needing service on either their AC or their Furnace. This is a company you can trust to take care of you, be honest with you, and be transparent with you through their entire process.

So fast and affordable!! They are going to be my new permanent heating and air people.read more

Outrageously over-priced for HVAC replacement. They do a sales-pitch like that of a bad used car…read moresalesperson. I strongly recommend replacing your system with a different company. We chose Baylor's HVAC instead for less than 1/2 the cost of Brackett plus we got a Carrier system vs unknown (to us) Daikin system.

I purchased a very expensive Kohler whole house generator from BNG in September of 2024. The…read moreinstallation was not completed to professional standards. When I brought it to their attention in October of 2024 I was told in person they would finish the job. A year has passed and several phone calls and emails go unanswered. When I do manage to land a conversation with someone they tell me they will finish the job soon. Most recently a week ago I asked to speak to the owner. The receptionist told me she wasn't sure it was "legal" for her to tell me who the owner is but would have someone call me back. In my experience BNG is not a company who keeps their promises or stands behind their work. I am not a difficult customer. I have waited a year for resolution. I am a businessman who understands that when sometimes a job is not completed correctly the true measure of a company is how do they respond to affect a resolution. BNG does not keep their word, but rather tells you what you want to hear hoping you'll go away.

I highly recommend this company. They re configured ductwork and installed brand-new HVAC system…read moreat my work. Price was competitive and Technicians were very professional and easy to work with. So I called them to service my home AC unit...Wes the Tech was extremely thorough in servicing/cleaning Unit and explaining repair. I am Very happy with service, honest prices and good communication about services and repairs.

They spent 1hr here to clear a clog in the main drain. Clog was "too far for their equipment" still…read moremanaged to charge me over $300 only to end up recommending I call a different company.

Great customer service. Problem with a Bathroom toliet. Repair man…read more arrived timely. Charlie did a great job took care of our issue and explained everything he was doing and why will definitely call again should another issue happens.

I was having air conditioned problems and called, they said the service man would and in about 2…read morehrs he called and on the way. Trace was his name ,he was very professional checked and determined I needed a new blower motor,replaced and cleaned the outside unit

I would give less if possible. Poor service .exuberent price increases since they purchased…read moreMontgomery Webb customers. Have used them once for a heater in December, and an AC condenser last month. Both repairs took way to long , was charged 5 half hours service for the AC. The heating issue you took almost 4 days to finally be repaired. Avoid

CUSTOMER BEWARE: I had been a satisfied customer of Montgomery Webb for service/repair of my three…read moreTrane cooling/heating units for several years. Last couple of years of routine maintenance bills were $338-347. My service man was Jordan. Montgomery Webb was purchased by Henry's Plumbing this year. Jordan came out and did the SAME service as in years past, was here for roughly TWO hours. Henry's billed me for SIX hours and $588.00. I called twice to inquire about the bill. Today I was told that the company, Montgomery Webb, no longer exists and these are the new rates. Needless to say, that relationship no longer exists.

I have had them out several times while we were doing a remodel and again when I have had an issue…read moreor two that was unrelated to the remodel. I love the folks they send out. Always great to communicate and listen to my issues before beginning work. The owner of the company himself eve came out just to help me pick Out the right color of hardware. Now that's going above and beyond on customer service. I highly recommend them.

Gary's was great, quick to fix the problem, and very professional. Will use in the future!read more

The guys were great. They got to me quickly and had me fixed up in less than a hour. Very kind and…read moreprofessional. i would highly recommend.

They were here right on time. Were clean and efficient. Went straight to work and had the service…read moredone within the hour. I highly recommend them for all your hearing and air-conditioning work.