I strongly advise anyone in need of help after a disaster to avoid working with Dash PA, and specifically Matt Shivers. My experience was not only unprofessional -- it felt exploitative.
After my home was damaged by a tornado, I hired them expecting guidance and support through the insurance process. Instead, the public adjuster, who hadn't even read my policy, submitted an estimate that had no legitimate basis. The insurance company rejected it outright.
They even attempted to backdate a contract to take a cut of my initial settlement -- something I caught and stopped in time. That alone should tell you what kind of operation this is.
All he did was plug generic numbers into a software tool and send it off. I was the one who tracked down contractors, collected real estimates, built the case for a higher payout, and ultimately got the job done -- not him.
When I confronted him, I offered to pay for the time spent generating the estimate, even though it wasn't helpful. But he refused and insisted on taking a percentage of my full payout -- money I fought for myself. I felt completely taken advantage of and held hostage by a contract that served his interests, not mine.
Disaster recovery is already traumatic. The last thing you need is someone trying to profit off your loss while doing the bare minimum. I regret hiring this company and hope this review helps others avoid the same mistake. read more