It's not often that you come across a company with a heart of gold, but that's precisely what I found in Reliant Insurance Adjusters LLC, and the exceptional Karen. From the moment I reached out to Karen, I knew I was in the hands of a true professional. But what I didn't know was just how far above and beyond she would go to help me, even without the prospect of financial gain. My business had recently experienced water damage and theft, leaving me with a seemingly insurmountable number of questions and concerns. Reliant Insurance Adjusters came highly recommended, so I decided to give them a call. To my surprise, Karen herself answered the phone and patiently addressed my many questions, despite the fact that she wouldn't be earning anything from our interaction. But Karen's generosity didn't stop there. She offered to visit my business and personally assess the damage - a service that would typically come at a cost. Karen spent over two hours meticulously examining my building and poring over my insurance policy. She provided invaluable guidance on the steps I should take next, all the while knowing that she had nothing to gain from her extraordinary efforts. Throughout the entire process, Karen and her team at Reliant Insurance Adjusters demonstrated the utmost professionalism, expertise, and integrity. They are a shining example of the level of trustworthiness that should be the gold standard in the insurance adjusting industry. In a world where businesses often prioritize their bottom line over genuine care for their clients, Reliant Insurance Adjusters LLC and Karen stand out as a beacon of hope. I cannot recommend them highly enough for their unparalleled commitment to customer service, their deep knowledge of the industry, and most importantly, their genuine desire to help those in need. If you ever find yourself in need of an insurance adjuster, don't hesitate to contact Karen and her team at Reliant Insurance Adjusters LLC. You'll not only be in the hands of skilled professionals but also the hands of people who truly care about your well-being. read more

Hurricane Ian, 9/28/22 My home and 50 others were hit in my community. Roofers agents, companies, attorneys, public adjusters began knocking at doors. My insurance at that time was UPC Which became insolvent. Where do I start. I didn't know Floridian laws. However, I did research and spoke to many attorneys as well as public adjusters, concluding that Karen Schiffmiller would actually help my family in complete recovery and she began proving it in many ways. She began first by climbing my roof, using her full background in engineering and Roofing knowledge from past experiences. She reassured me with weekly emails and texts. And made me aware that the process would be long. She never skirted Any issues. Karen Made me knowledgeable about DFS and FIGA. And the time needed before getting final results which would require additional inspections and sure enough, Karen was back on my roof and within my home always maintaining good communication with my family and I. She informed me that I could be in forced insurance with my mortgage company which would be quite expensive and directed me procedures to prevent that. Even after the settlement was accepted by my family and Karen. Almost a year and a half later. The process of claim settlement between FIGA and from my mortgage company became lengthy, and Karen always directed me on Internet procedures, with banks and money held in escrow. As well as the banks, multiple final inspections. Karen's demeanor, was always exceptional and kept my family and I very comfortable through a very laborious process. read more

Reliant Insurance Adjusters are AWESOME! My insurance company pretty much stopped returning my phone calls and would respond with an "out if office" or generic email and mailed me a check (no release mind you), hoping I would cash the check and go away. Well luckily I did not. Turned out I now have mold growing. Because they did not handle my claim in a timely manner and were ignoring our calls and emails, I was put in touch with Karen at Reliant and I am so glad I did. This company jumped on my claim like it was on fire. They came out within a day or 2 of speaking with me and never stopped trying to stay in touch with the adjuster since. When they started ignoring her calls and emails Karen warned them and went straight to the DFS and filed a complaint on our behalf. Boy did that get their attention. They finally settled with an amount we are confident will replace/repair everything that is needed,. I would definitely recommend Karen and Reliant Insuance Adjusters.... in a heartbeat! read more

Sometimes insurance coverage does not work as expected. We had a major issue with mold caused by water intrusion due to faulty maintenance by the HOA. The homeowners representative and their insurance, refused to consider any claim as it contended that anything within the walls of our unit was our responsability. The cost of the repairs easily went into the thousands as we, the homeowners had to pay everything out of our own pocket. Reliant listened to us, carefully read all documents, visited the premises, made recommendations and clearly explained what we could or could not expect. A very professional team that helped us recover part of our costs. We are extremely grateful for the diligence exhibited by Reliant and would not hesitate to recommend them for any insurance claim. Our many thanks to Karen Schiffmiller for her guidance and advice. Carlos and Paula Acosta read more

I was referred to Reliant Insurance Adjusters by a longtime friend for a water line break under my condominium foundation. Even upon my first contact with principals Scott and Karen, I was thrilled to get immediate attention. Scott and Karen both visited my home numerous times to document my loss, review my condominium documents, and review my homeowner's policy - all to confirm my coverage and parties of liability. Their estimates were complete, comprehensive, and realistic (not overly exaggerated like many public adjusters). Throughout the process, they worked tirelessly with my insurance company to come to a prompt and amicable settlement. Overall, I am extremely pleased with their professionalism, thoroughness, and negotiation skills. I would highly recommend them to my friends and family. H.D. Boca Pointe Resident Boca Raton, Florida read more

Reliant Insurance Adjusters came highly recommended from a friend and I cannot thank them enough for their expertise and help. They reviewed our policy and explained we had a water damage limit that we were unaware of because our agent never told us. We did not know what was leaking and Scott and Karen did such a thorough inspection. They had different tools to detect water and moisture and to see inside our walls; they found the leak. Because of the lack of coverage in our policy, they felt we needed the funds to repair our home and explained what we needed to do to notify our insurance and walked us through the process. This company is honest and trustworthy, and I highly recommend them and will not hesitate to use their services if I ever have another claim! Thank you both for your help. read more

No one wants a homeowners repair. Especially a large one. But, if you knew you had Karen Schiffmiller and Reliant there to help you in your time of need, you wouldn't lose one minute of sleep over it. From the first phone call I knew I had made the wisest decision in hiring them. Karen was so calming and professional that within minutes I knew I was in good hands, and my stress and anxiety evaporated. And there was never a moment where I felt out of the loop. I was kept abreast of every new development in real time. We all hope as homeowners that we never use our insurance. But if you do, Reliant and Karen Schiffmiller are who you want in your corner. With their help a disastrous situation turned into small little bump in the road. read more

Scott Scovin was a lifesaver. When I moved from N.Y. to Florida, as if that wasn't difficult enough, I discovered within the first month that my bathroom had mold. Scott came to my apartment as soon as I called him, on a Sunday. He immediately took over and told me not to worry. By the next day he had a team working on my bathroom, remediating the extensive mold. I did not have to do anything. He handled everything including my insurance claim. I didn't have to spend anything out of pocket. Scott is thorough, knowledgeable, and always returns calls as soon as possible. Recently I had another problem concerning mold and he was my first call. The advice he gave me was invaluable. I give Scott 10 gold stars! read more

In June 2018 my home sustained water and mold damage due to a leaky AC unit. It was recommended that I call Karen S. from Reliant Insurance Adjusters. This was after receiving a very low settlement from my insurance company. While it was unfortunate that I could not rely on MY insurance company, I sure could count on Reliant Insurance Adjusters. Karen was the ultimate professional. I had an appointment with Reliant quickly. They spent well over an hour inspecting my home and taking pictures. Karen kept me informed and updated throughout the process and always had the time to answer my questions. I would not hesitate to use Reliant again and would without a doubt recommend them to family and friends. read more

We found Karen through a referral! We had a water leak that was very difficult to locate due to the pinhole size openings in the copper pipe. Her ability to take copious notes on a very detailed project is second to none. This individual should have been an attorney! She was always prompt in her meetings and follow up. She was very specific in the documentation needed on our behalf and would always be one step ahead in the process! She has the highest integrity and was very tedious in meeting timelines and requirements, for our followup with the insurance company and the bank. I found out through the grapevine, that she is the President elect for the Florida Public Adjusters 2020...Shocker read more

A very special thanks to Karen of Reliant insurance adjusters for her hard work and professionalism in handling our claim. We had a leak and mold issue in our home and filed a claim with our insurance company. This resulted in almost a $0 after our deductible. Karens knowledge expertise and honesty allowed us a fair and just settlement as well as full reimbursement for our hotel stay during the mold remediation process. Karen was always prompt and reliable when answering all our questions and concerns. Our mold issue was solved and our bathroom was renovated. I strongly recommend Karen to anyone who has an insurance issue. She truly cares about her clients Sincerely Andy V Boca Raton Florida read more

I had some damage to my home last year needing to be repaired through my Homeowners Insurance. I can only say that thankfully I Chose Reliant to help me through that process. They are extremely knowledgeable in all insurance regulations as well as the appraisals of the repair and replacement costs. They handled everything including all communications and negotiations with the insurance company. All of this they did with interest and concern as if I was part of their family. They kept me updated throughout the time it took to resolve this. I would always use them again if needed and would recommend them to anyone who also has a need for assistance with their insurance clams. read more

I cannot say enough about Karen S. and her professionalism and compassion. Her knowledge and expertise of insurance and getting us what we were entitled to was amazing! Her attention to detail was incredible. As a professional she guided us through a very traumatic time. Taking the pressure and anxiety off of us. Her constant communication put our minds at ease knowing Karen was taking care of everything from the minute we hired her. As a professional adjuster I know she worked relentlessly to get us such a positive outcome. I highly recommend Karen. She is the best at what she does!!! read more

After my insurance claim was denied by corporate idiocy, I hired Reliant Insurance Adjusters to work on my behalf to settle my loss. Karen's expertise and skill in handling the dispute was exemplary! She is knowledgeable, well-organized and caring! She obtained a settlement beyond my initial desired claim. I highly recommend RIA for anyone needing to dispute insurance companies that are more interested in their own bottom-line than working with and for their customers. Hopefully I'll never have another claim, but if I do, Karen and Reliant Insurance Adjusters will be whom I call! read more

Karen helped me out tremendously on two separate occasions. First, after the insurance companies adjuster showed up and told me that I didn't qualify for anything she did her magic and made it right (full roof replacement). The second time their was a flood and I have to tell you, a GOOD adjuster is what you want because Karen knew exactly what to do, what I was entitled to and how to get it. Karen is not a GOOD adjuster, rather she is a GREAT one. If you have an issue, she is who you should use and she is most certainly is who I will use. Very Satisfied customer, Michael read more

We were having problems with our insurance company. Someone from Arts Plumbing came out and told us that we needed a public adjuster. He recommended Karen. Karen and Scott came out, looked at everything and took us on as a client. Scott was usually the person I spoke with. He was professional, detailed, got us any additional people we needed on board and always took my calls and answered any questions we had. If it was not for Reliant Insurance Adjusters we would not have gotten the settlement we did. Thanks for your hard work. read more

I had the pleasure of using Scott at Reliant to look at a potential mold issue in our guest bedroom area...and low and behold he found the mold. His guidance in the whole matter was amazing, along with a genuine caring attitude in the whole process. He advised us to not deal with the insurance, but to just hire a mold remediation company and pay them direct. His advice helped me overcome a challenge and we are forever grateful to have worked with Scott...and would recommend his services to anyone and everyone. Thanks Scott! read more

Karen with Reliant Insurance Adjusters was a life saver. We were beginning to wade through an insurance claim and struggling to communicate with our homeowners insurance company, and hiring her was the best choice we could have made. She took over communication and helped us understand what was happening every step of the way. Unfortunately we had to bring a lawsuit, but the lawyer she recommended was fantastic and we have finally settled the claim. If you're unsure of what to do next, just call Karen! read more

My experience with Karen from Reliant Insurance Adjusters was very positive. She is extremely professional and helpful. She took our concerns seriously and her assertiveness was crucial in moving our claim along. We are beyond grateful for her assistance. I truly don't know how we would've made it through the process without her. She pays great attention to detail and didn't miss a thing. I would gladly recommend Reliant Insurance Adjusters to anyone that needs help getting their claim resolved. read more