Extremely disappointing experience. I went in for a well…read morecheck with Dr. Rundeep Gadh, and from the moment he entered the room, it felt like he was rushing to get me out. There was no empathy, no meaningful conversation, and no effort to listen or understand my concerns. When I tried to bring up an issue I've been experiencing, he dismissed it immediately and referred me elsewhere without even examining me. I left feeling unheard and frustrated. I would not recommend this doctor to anyone and will not be returning to this clinic.

I've gone to this office for many years. Everyone in the office are so nice and helpful.read more

Paul has been my doctor for 15 years, he is a great doctor whom I would highly recommend.read more

I'm so disappointed with his new staff. Extremely rude and so unlike the practice he built. After…read more25 years dealing with this dr. He has allowed a corporate group to ruin his reputation. He's listed as a provider under Ambetter so I chose this insurance company. I called today to make an appointment only to be told by an extremely rude member of his staff that they do not accept Ambetter... when I asked why he was listed as a provider, I was told that the corporate group accepts that insurance but he doesn't. I then asked how was I supposed to know that since he shows up as a provider her response was that "I should have called the office... I'll have ro find another dr.! I'm not going that easy...as a radio host it'll be the subject of my shows for the next MONTH! RUDE people have no place in customer service positions! I guess my loyalty to his practice means nothing therefore I'll have no problem trashing it on air! Shame on you Dr. Bates for allowing what you've built to tarnished by corporate mismanagement. I've checked with Ambetterb and they have you listed with a valid contract... in addition they have indicated that you have NOT submitted any paperwork to withdraw from their network... hence they will be filing a complaint against your practice which I will be posting on social network as soon as i get my hands on it. Your "first impression" team has failed miserably. I'm now committed to pay an insurance company for a year...that serves no purpose since I chose it so I could continue to have you as my primary care physician. Maybe... just maybe that woman that was so rude should pay more attention to having the correct information on the insurance site than being rude and callous to patients...! Judging from the other reviews this seems to be the new norm fure you'r office...! Again... shame on you!

Dr. Nevett is an outstanding primary care physician. She takes her time to truly listen and…read moreunderstand her patients, offering personalized and thoughtful care every step of the way. Her calm and attentive approach makes you feel completely safe and supported, and her follow-up is exceptional. What really sets her apart is how comprehensive her evaluations are -- she looks at every aspect of your health, not just the surface symptoms, which makes such a difference. I absolutely recommend her and ON Care to anyone looking for a doctor and practice that genuinely care and go above and beyond.

Dear Outpatient Surgical Services Team,…read more I want to extend my heartfelt thanks to all of you for the exceptional care I received during my procedure. Every person I encountered made me feel safe, supported, and genuinely cared for. Thank you to Esther for welcoming me with kindness and making the registration process smooth. To Ruth, thank you for preparing me so patiently and reassuring me beforehand. I'm also grateful to Evelyn and Vickie for your attentive care and professionalism in the procedure room. And a special thank-you to Danny B., RN, for taking such great care of me both as the Procedure Tech and in the Recovery Room -- your support truly made a difference. I also want to express my appreciation to Dr. Hahn, whose steady presence, expertise, and clear communication helped put me at ease throughout the entire process. You all turned what could have been a stressful experience into one where I felt truly comforted and cared for. Your compassion, teamwork, and dedication mean more than you know. With sincere appreciation, Melissa

this place it's awesome, the treatment , the courtesy's , my expirience is that I was fix by…read moreangels, If u are able to get ur procedures here do not think twice, great professionalism , felt super conftrable, the Doctor the best of the best Thank you so much from me and my family

responsibility of everyone involved in their practice is to take care of the patient, I don't think…read morethese people qualify for the job. Dr. Smith. I called to speak to him. And ask questions. I'm taking a stand to inform others about my distressing experience at Gemini in Miami on 10/17/24. After the examination, I fell severely ill with a bad infection, which I believe was a result of the doctor's actions. Despite my concerns, the doctor showed no empathy or concern for my well-being. I'm speaking out to ensure that no one else has to endure such unprofessionalism and harm. Peggy, called me days later. Left me a message 954-432-7900.

The quality of care is not the issue. The lack of organization, time management and communication…read moreon the part of the office administration, however, IS THE PROBLEM. My annual appointment was at 10:30 & I got here just after 10:00 a.m. It's now 12:15 & I've just made my way into a room-***that I advocated for- after having been passed over in the waiting room by the majority of pregnant women. Let me be clear, I have no problem with the pregnant women being priority in general, but please staff/schedule accordingly. Your office is quick to make it clear via paperwork, in-office signage and such that there are policies and procedures in place for late arrivals/missed appointments & yet, when the roles are reversed & it is our time, there id absolutely no respect for our time. Make it make sense. Do better, for all of our sakes, please.

Dr Max Dweck is a phenomenal cardiologist! His entire staff is top notch. I've referred a bunch of…read morepeople to this office. Every single person was completely satisfied. From the time you call the front desk for an appointment, to the check out process you will be quite pleased! Dr Dweck & Lauren Hodges have a wonderful bedside manner! Communication between doctor, staff and patient is reassuring!

The quality and expertise of care from Dr. Dweck and Lauren Hodges excellent!! They spend all the…read moretime you need and don't miss a thing. They take excellent care of us on a regular basis.

Both Dr. Poisik and PS A.J. are excellent doctors. Very professional, courteous, friendly and very…read moreimportant, they take their time to explain the procedure and answer any questions. The office environment is clean, well lit, follows CDC protocols. The personnel is friendly and fast to help you. I went in for consultation and was diagnosed with a neck situation which involved vertebras C5, C6,C7 and collapsed disks. Procedures is called ACDF. Between check in, surgery and recovery it took approx 4 hours then went home. It has been 10 days and am feeling great and pain free and starting my road to recovery to strengthening my right arm and shoulder muscles. I highly recommend this office and both doctors.

Dr Poisik and his staff did a great job during my recent office visit. He's an excellent surgeon…read morewho performed 2 surgeries on me and did excellent work. Very nice office and office staff

Came in to see Dr. Alvarez for an annual week visit (as required by my Medicare Advantage insurance…read morecompany). I had to fill out several pages of forms prior to seeing the Doctor. These were forms to be completed by hand (not digital, old school) and then had to be entered manually by the receptionist. I was a new patient and it would have been nice to have completed these forms online, prior to my visit. My appointment was set for 10:00. I did not get in the back for my triage until 10:30 and did not see the Doctor until after 11:00. They do not use a digital scales or blood pressure machines. Medical devices could use some updating. They required me to have an EKG, even though I expressed that I did not want one. They told me they would not bill my insurance and that it was for internal use only and was required by the Doctor. The examining room had rules on the wall and advertising for allergy testing, with two notices to turn your phone off as well as a referral policy. No artwork. The lobby was also decorated with policies on all the walls. Although, they did have lots of brochures for services and magazines on the waiting area. Now for my visit with Dr. Alvarez... the Doctor had a wonderful bedside manner. He was warm and friendly. Dr. Alvarez gave me a thorough exam and gave me some good medical advice. He spent a fair amount of time with me, I did not feel rushed. I would highly recommend Dr. Alvarez to anyone seeking a solid primary care physician.

Doctor is great, front desk staff is the worst I've ever had to deal with. Rude and slow. These…read morepeople have stuck a nerve with how they deal with patients in person and over the phone. When someone is unaware and needs to be educated you do not hang up on them, you correct them. It is common knowledge to say goodbye before ending a call. Just normal manners. Which they have NONE!!! I understand some people have bad days but you don't get a pass to be bad at your job.