My experience went very well. Everything was great. It's very affordable. They saved me hundreds of…read moredollars.

All my stuff is with jonah's office, and I have always had great service without issue. Now my…read morewhole family is with this office. I highly recommend!

Not a reflection of Chris directly but you're not in good hands with Allstate. We came home to…read morefind our basement flooded after days of heavy rains. Our claims agent was unresponsive and provided poor guidance. After 30 days, and the claims agent repeatedly telling us to get the work done to repair the damage, we were told "you're claim is denied but we're here for you." What good is insurance if it's not there when you need it? We lost half of our living space and countless personal items not to mention the extra damage that resulted in the delay in getting a response to us. Allstate had all the information needed for this claim to be decisioned on day one. I regret the day I switched to Allstate and will be switching immediately.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a lifelong resident of Berrien County, and I love helping customers with their personal insurance needs, giving them the individualized attention that they deserve.

Needed help doing research to find the best coverage for someone like me. Insurance Management…read moreService had very friendly staff and they helped me find the best coverage for my automobile!

From the owner: Insuring Our Community Since 1853…read more When you need insurance for you or your business, you want the most value for the price. Finding the right combination of coverages and premium rate can take a lot of your time. So at Insurance Management Service we do the research for you. We are an independent insurance agency so we don t narrow our search to one carrier. And because we are the largest insurance agency in Southwestern Michigan we can compare the coverage options, discounts and rates of numerous partner insurance companies.The companies we represent are among the most financially solid, customer-focused insurance carriers. Our licensed agents know which fit you best, and what new coverages and premium savings are available. They also live and work in Southwestern Michigan, so they understand what is important to include in your policy for your auto, home, recreational toys, health, life or business.

Only giving one because cant go lower. Paid premiums for thirty years, never being late. We have a…read morecar accident and have to chase these people at every turn. Everyone should be concerned about this company, scam, unreliable, never available, save your money, go with another carrier.

a minute ago NEW At…read morefirst the response from this office was great. Unfortunately, as this is going on our second year with them they have been awful! We have two auto and one home policy with this office. They have given miss information that has been corrected by boss another office as well as the one 800 number. We wanted to buy a new car and they said it would take seven days to add this car on the policy. We were able to do it in five minutes with the one 800 number. Three months ago we asked to be switched to a new agency that is very responsive with returned calls/emails. They have yet to transfer us over! They are basically holding us hostage as members to their agency. If you like not having returned calls, having miss information, not getting bills on time/updates etc. Definitely go with Jadens office. We have been very very happy with State Farm and their customer service however Jaden's office is absolutely the worst office we've ever had to deal with. Unfortunately, because we had good service at first, we referred friends and family. They have all experience at the same thing and will definitely make sure that they write reviews to accurately reflect this office. My dad was waiting on a confirmation to close on a house that they had for almost 3 weeks and they held up the closing of this house. My dad has also asked to switch from this office to a different office and they are not releasing him as a customer either. When I spoke to the office manager she apologized but said that they're short staffed. We are switching to Benton Harbor office because every time I call they call me back with in a timely manner not days/weeks afterwards.

Ive only been with State Farm for only a month and ive already had more problems with them then you…read morecan even imagine. Ive contacted them weeks before my bill was due to inform them that it was incorrect and hadnt applied my drive safe and save discount. They informed me that they already knew about the mishap and were working on getting it fixed right away, said i would receive my new bill in the next few days as well as the discount paper work i needed to sign and send back. I got the paper work, sent it in but my bill never changed. Now im being offered no help, got hung up on, and being told there is nothing they can do about it except for me to "Keep a better eye on the mail next time" - words from Jaden himself - after reassuring me that they would apply my discount before my billing due date. 1/10 would not recommend.

I would not recomend this insurance agency. Stopped in in early February to get insurance. Even…read moresent a email to agency and no response back. Don't waste your time with this agency.