I can't say enough good things about Alex at State Farm! He was able to get my family more coverage…read moreon both our auto and renters insurance for less money--a win-win. I truly wish I had been connected with him sooner. Since relocating to Florida, I had been working with another agent who placed me with Progressive, and I ended up paying hundreds more over the course of the year for less coverage. Alex took the time to understand our needs, explain our options clearly, and find the best solution for us. He is professional, knowledgeable, and truly works in the best interest of his clients. I highly recommend Alex to anyone looking to save money without sacrificing coverage. Insurance is outrageously expensive in Florida! Saving money with an excellent agent working for a well-respected company is good fortune.

I am a senior and recently relocated to Punta Gorda. After 30 years with State Farm, I was nervous…read moreabout finding a new agent. Colton Bettis at State Farm completely exceeded my expectations! He patiently helped me understand my coverage options and found me a plan with State Farm that provided the same great protection at a more affordable rate. Colton was incredibly knowledgeable and put me at ease throughout the entire process. I can't recommend him highly enough! Kasey Binder Optional additions:

I had our car insurance for years through Allstate but when I switched at the end of 2019 it was…read moreone of the best moves I made. I finally had it with the regular increases from Allstate and found better rates and excellent customer service with the Pam Leonard-Williams group. Every time I had a question or an issue they were pleasant, helpful, and always called me back right away. The rates are better here and the length of time that a previous fender-bender incident (very small!) remains on our policy is 2 years less than at Allstate! So glad I switched, just wish I did it sooner!

I had my car/renters insurance with this agency for a few years, but after a few disappointing…read moreexperiences, that's not the case anymore. I first signed up here because the rate was the lowest I could find for decent coverage. However, I started noticing that every time I called for any questions or issues, I couldn't always get an answer right away or didn't receive a call back as promised. The final straw was when I received my renewal bill a few months back. Suddenly I was being charged $30/month more for no obvious reason, as I had not had any tickets, accidents or vehicle changes to cause an increase. I called to ask what was going on. The man I spoke with assured me it was because some discounts had "fallen off" my policy and he would work to get it straightened out, then call me back when it was done. I didn't receive a call back from him. I tried calling multiple times and couldn't get an answer from anyone. Finally, out of frustration I called and asked to speak with the office leader. She reviewed my file and said that the increase was actually due to "general rate hikes across the board" and had nothing to do with my discounts. I asked her what she could do to retain my business. She suggested lowering my coverage so the premium would drop. My coverage wasn't even that high to begin with. As someone who used to work in a different car insurance agency, I would never suggest someone lower their coverage as a first option. I was really surprised that's all they had to offer. They didn't really seem to concerned about my sudden rate hike. I started shopping around and found a quote with Geico. They offered me the exact same coverage I've always carried for 50 BUCKS a month LESS. Guess who's got my business now.....

Life insurance is so very important, and we need to get it while we're still young and healthy!…read moreStephanie helped me find the right policy to protect my family, and she did an amazing job of making it easy! Joanne Dauphin is the best agent I know, in every area, whether it be auto, home, or life insurance. She truly cares about her clients and her community, and I could not be happier that she will be the one on the other end of the phone when my son has someday lost his mother. I would not want anyone else handling this for him, especially not a 1-800 press one, press two call center! I feel so much better having this all taken care of. The cost per month is nothing compared to the peace I'm feeling today. If you have any needs or any concerns at all, I highly recommend calling or visiting Joanne! It's easy to put off, but please don't wait like I did. You'll feel so much better being covered! My only regret is that I wish I had done this years ado.

Matt C was truly helpful and kind. He took the time to help me understand the coverages on the auto…read morepolicy. Great attitude and I am happy to be able to reach to him with any issues!

My agent is the best. Great staff and I love my car insurance. Had a claim and it was handled…read morepromptly. Highly recommend this agency.

I've been a huge fan of State Farm since I lived in Chicago. Unfortunately car insurance in Florida…read moreis a whole new ball game. I transferred my State Farm car and rental insurance to FL from VA in Feb 2015. The first switch I made was from an office in Tampa to this office in Clearwater. I made an appointment with Mike to talk about getting my very high rates lowered. My payment was lowered under $200 for one month October 2015. After that it shot back up over $220/month. Then I was hit by an out of town business man in a rental. What a nightmare trying to get them to start repairs. I was led in several different directions. I honestly thought that my State Farm agent and office were looking out for me when they said to let them take care of the repairs and they would go after the other party. That was not the case. Unfortunately they sent me to Ferman Ford who didn't even complete the repairs or do an alignment. Shortly after my repairs were done I had a tire go flat exactly were I was hit. Ferman Ford told me that I needed 2 new tires and this was not related to my accident. Did I mention that my 2014 Ford Fusion had less than 25,000 miles on it, and I bought it brand new? I'm now out $320 for 2 new tires, over $120 for the rental from Enterprise Rental, my $500 deductible and the accident was 2 months ago 4/4/2016. I went in to talk to my agent about the poor service at Ferman, my feeling of being taken advantage of with the tire replacement, my claim status and my ridiculous rates. Mike talked a lot, but did nothing. I know insurance is a business, but you should always feel like your agent has your best interest in mind. This one does not; nor does State Farm. Geico- here I come!!

I just got off the phone with State Farm agent Justin Clark. We were on for about 20 minutes and…read morethis young man answered every question I had. I was never rushed, he was patient and broke things down so I could understand it. He was very honest and upfront. I just want to thank him on here. Thank you Justin. I highly recommend him and this State Farm office. I've been with them for a while.

Best personalized insurance quote ! I strongly suggest recommend that you follow my lead on this…read moreone! He was more than professional almost feels like I have a new friend he explained all the laws here in Florida as I am trying to register a car from out of state. He covered every avenue before we even spoke on the phone, I'm so impressed with his work ethic and knowledge of these crazy different laws here in the state of Florida. This is all foreign to me but he explained it in such a clear manner that is easy to understand and I'm going with this guy top-notch service communication. So impressed with his experience Absolutely the Best Place,I've ever found for car insurance in the state of Florida Isaac is phenomenal he goes over and above your insurance needs and his explanations for his recommendations are spot on. I'm not a confident driver and I don't put that much mileage on and I have gotten the best rate possible compared to competition in the state of Florida extremely impressed. I'm now looking forward to his quote on my homeowners insurance strongly recommended, if you're in Pinellas County our surrounding areas this guy is seriously the best!!!

We had been a client with Florida Strategic since 2013. Back then they were a fairly new in…read morebusiness company and were eager to please. Well, over the years they grew and little homeowners became minuscule. The treatment became more and more less caring and more rude. It became obvious that they do not want to work for a small client anymore and just want to collect without effort. Several bad advices and situations lead us to a new provider and a new agent. The new has an app and will answer calls and text outside of business hours. They also are a true agent and take care of one's business and interests without passing the issue to others.

I have used Florida Strategic for a few years. Most recently Miro Tzenov helped me lower my…read morehomeowners insurance by $200 a year. He provided options and explained the impact of each. This company never fails to take good care of me.

I would like to thank Aimee for all her hard work getting us out of a bad situation…read more home owners insurance suddenly got canceled due to liq of the company Aimee put together a policy and it will be effective on Monday ask for Aimee you will not be disappointed

I tried to get workers comp insurance through this agency. Phone calls were not returned by their…read morestaff. After a lot of information was given to the agency, they lost it. It seemed like they really did not want business. After months of no quote, and another request for information, that had already been given to them...I gave up. Long story short, I would NEVER try and get insurance with them. Very Poor customer service. I ended up getting insurance through Comegys Insurance Agency in St. Petersburg. What a difference.

Do not use Melissa Ems Insurance! Trying to find an agency…read morethat is proactive and attentive is difficult. Melissa Ems is neither of these. After our active hurricane season, I needed a quote on both homeowners and flood insurance. I met with Jeff, one of their employees. Jeff is a great salesman, promising to help research and find the best coverage at the lowest price. Once you sign up with Jeff, you never hear from him again. You are forwarded to other employees who are supposed to manage your case. Most often, I would get the office manager Diane, who made excuses saying they had so many clients they couldn't get back to everybody. Wait, what? So my policy can lapse because you have too many people to serve? Find another agency that has the ability to serve all of their clients.

They are nice people and are good at writing a policy but there is not much customer service once…read morethe policy is written. Just like most other large agencies, every time i call in I seem to be talking to a different person. None of them want to help they just say call the insurance company, even for basic information about the policy. It seems that they just like collecting their renewal premiums. I am very disappointed because I had heard very nice things about Melissa.