Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

we had squirrels in the attic and Tandy came and set u exclusion traps and sealed and sanitized our…read moreattic spaces. Ideal was competitively priced and very easy to work with.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

STC set me up on a quarterly plan when I bought my house in 2018. They send me text reminders…read morebefore my appt and give me notice when they are on the way. The guys are friendly, knowledgeable and proactively look to make sure there are no issues. They are so easy to do business with in Burleson!

Robert gave some helpful advice and treatment last week by treating the Crepe Myrtles next to the…read morefront door for ants and encouraging me to call back in a week if there were still any problems. The ants were mostly cleared up in the kitchen this week. However, there were still more ant problems on the second floor. Chandler came out today and treated the second floor again. Hope it works this time. He also treated outside areas. Both men were polite and wore foot coverings and face masks.

Their representative came to our door well after 8pm and disregarded the no soliciting sign placed…read moredirectly over the doorbell. They continued to harass the rest of the neighborhood well after 9pm. I called their customer service to report this behavior and was told there was nothing they could do. I have no desire to hire a company that cannot respect my peace and privacy nor provide meaningful information regarding this kind of behavior.

Bugs and Ashes were great from start to finish! Denise was super friendly on the phone and worked…read morewith my schedule to be sure they could come out and take care of us on a day that worked best for us. Rich was able to get to us a little quicker after a cancelation and called to be sure it was okay if he got to us ahead of schedule. He was very friendly and professional, but even more importantly honest. He let us know what we needed, took care of us, and headed out. Cannot say enough positive about this business and will be suing them from here on out!

Richard was prompt and professional. He quickly diagnosed the problem with our gas fireplace and…read morefixed it. Then he did a general clean up of our fireplace. He was conscientious about keeping our carpet clean and explained the problem, solution, and cleaning process.

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Chad was fast, professional, and effective. He explained everything clearly and got rid of our pest…read moreproblem quickly. Friendly service and great follow-up--highly recommend!

My husband and I just recently purchased our home and during our bathroom remodel we noticed active…read moretermites. I reached out to Complete Pest & Termite control and immediately Chad was friendly and talked me through the next steps we would need to take. He was promptly at our house the next day to do an inspection. They treated my house and put us at ease! Thank you so much Chad and Cody!

I had Angel, one of the owners come to do my first time treatment. Clear and transparent pricing…read morewas given. He took his time as my home is a new build and assured I was good until he returns in August. If any issues arise, he comes back at no cost. You can't go wrong using this company and they now have a loyal customer.

We started using Texas Bug Slayers for about a year now. We have nothing but good things to say…read moreabout their service and customer. We had an outside problem with some strange visitors and inside ants. They immediately took care of our problems. Always very responsive, friendly and very professional. I will highly recommend Texas Bug Slayers for all your unwanted creatures.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.