Top notch customer service! We have rented a pontoon and a jet ski or two for each of our annual…read moresummer family vacations for several years and will be again this year. The equipment is new and extremely well taken care of. The staff is always very friendly and helpful. They provide a thorough explanation on how to use the equipment. They have always been available to answer our questions. Impressive small business that is well run.

From the owner: We deliver and pickup your watercraft rental to your favorite lake boat landing in the Nisswa, MN…read morelakes area for free. Also included is instruction on the safe and legal operation of your watercraft rental. We pick it up and refuel it for you when you’re done. It’s so easy and worry free. We rent pontoons, jet skis, fishing boats, and kayaks that are in top notch shape. All life jackets are included with each rental.

Avid jet skier visiting from out of town, had a great experience…read more Most places I've rented from try to swindle you for every penny after you return it for a scratch on the prop or a mark on the hull that was Alreay there and charge $8 a gallon if you bring it back empty. I legitimately scratched the jet ski I know it was me, but because it was easily repairable he didn't charge me a penny for it and charged me fair honest price for the gas. Plus the rental price is a great deal to check out an awesome lake!! His jet skis are also top notch, I have my own Honda F-12x back at home and was very impressed with his jet skis had a lot of fun :)

The staff were thorough and accommodating in making us comfortable with the lake rules and safe…read moreoperation of the boat. All of the features of the boat were just as advertised. The pontoon was very well equipped and super clean. We were happy with the entire experience.

This place is an ABSOLUTE JOKE and I wish I would've listened to the previous reviews. I was asked…read moreto arrive prior to my 12:00 rental in order to fill out paperwork so I was there at 11:45. CJ did not arrive until 12:15, I was stuck waiting for him. I had a half day rental so when 4 pm came around, we were waiting at the dock. At 4:21 I received a text saying they were running 10-15 minutes late. Then another text at 4:28 from CJ to let me know if Fred was not there within 15 minutes to let him know. Then was charged for the boat rental from 12:00-4:20...so I spent an hour total waiting on them before and after. Also was told the propeller was damaged and I was charged an additional $75. $443.36 total for four hours of boat, one hour of waiting for them to get their shit together. This place is an absolute joke. I was told to I use the depth finder which absolutely didn't work.

We were staying at a local resort for a few days and wanted to rent a pontoon for a day. The resort…read morerecommended Dockside as they had pontoons with larger motors good for pulling tubes. From their website, Dockside has 2 pontoons to choose from, a 115HP and a 150HP. Their site quoted $395/day for the 115 and $430/day for the 150, both being good for pulling a tube. When I called, Fred (who I assume to be the owner) told me that only the 150 was available for the day we wanted. We agreed to reserve the 150 HP and set up the reservation for 10am the next day. I was told they would call when they were to leave to deliver the pontoon to our resort and that it would be about a 20 min trip to our resort. We were at the marina promptly at 10am. 10 am came and went, no call. I finally called them about 10:15 and was told they were just loading the the pontoon and would be about it 30 min. Just before 11 a guy finally arrived with the pontoon. It was the 115HP, not the 150 that we were told we were reserving. Being that both could tow a tube, I didn't really mind and decided I would call Fred about adjusting the pricing when we were done. Fred was the one to pick up the pontoon when we finished (note that even though they were an hour late to deliver, we didn't get an extra hour added on to our rental). I told him that we got the smaller engine pontoon and expected to only be charged the $395 rate that was listed on their website. He told me that their prices had recently changed and both pontoons were $430 but that he just "didn't have time to update the website". I told him that i was fine paying the higher price for the larger motor if that's what I got but that because I got the smaller one, he should honor the price listed on the website for the 115. He basically told me off and said that he would not honor the price on the website. Dont get me wrong, I am happy to support small businesses and with the economy these days, I understand having to adjust prices. But I also believe that you should honor the prices that you have stated. It is not my fault that you haven't had time to maintain your website. The fact that they arrived late and shorted me an hour of my all day rental, brought the wrong boat and refused to honor the correct pricing on their website is reason enough for me to NOT support this small business. We are hoping to visit this area again in the future and I will NOT be giving them my business again. All for $35. Wow, nice Fred...

We rented one of their pontoons for two days. It was in perfect condition, they had purchased it…read moreat the beginning of the season. Pro- excellent service, perfect boat for our needs. Price is in line with all of their local competitors. Con- (minor) a half day option would have been greatly appreciated. We didn't take delivery until 2 pm the first day.

I called Crosslake Rental and Leasing yesterday 7/16/26 to see if I could rent a jet ski for two…read moredays. I read their rental policy and it clearly states all renters must be 18 or older to rent the jet skis. Because I am 20 years old it was important to me to make sure i could rent the jet ski. I even told the man on the phone I was 20 years old yesterday. When I showed up today 30 minutes early the same man I talked to on the phone was helping another group and told us "You're thirty minutes early, you'll have to wait" I said that's fine and waited. He then showed up and said we would need proof of insurance on our truck and the ID of who was renting the jet ski. I provided this and he said I had to be 21 to rent the jet ski. So I wasted an hour of time when I could have been on my boat out on the lake. Very unhappy with the service here and would not recommend renting because obviously they don't follow their own policy. Reply to owners reply: that's besides the point update your rental policy and don't accuse potential costumers of lying. I had no reason to lie to you I gave you my id expecting there to be no issues. You've been rude throughout the experience as well. If you are considering renting from this company look at the other reviews where these guys lied and scammed costumers!

I have mixed feelings about this rental experience. On one hand, I was looking to get out on the…read morewater asap since it was a perfect Saturday weather day -- and Randy's Rentals was the place to make that happen. On the other hand, it was a little rough around the edges. Their website pricing is out of date. They also charge a flat fee for gas surcharge. Online they say they offer a half hour rental for a jet ski, but once I arrived that wasn't an option. Hour minimum - understandable - but would be nice to have the information correct online. I walked by Randy's and couldn't get ahold of him on the phone, couldn't figure out which building to approach with all the signs, so I almost gave up on the boating idea. I would recommend texting him to coordinate - he was very responsive to texts. The jet ski I rented was dirty, and the first one they tried to set me up on wasn't working. Also note they have a vague rule that you have to stay where they can see you. That was a little strange for a boat rental place. Overall it worked for the purpose of getting out on the lake last minute, but is no luxury experience.

first time renting through Randy's I thought Randy was great super attentive nice guy. His people…read morewere all really nice icehouse was clean and fitting coldest weekend of the year so far so we only caught a couple small walleye a couple weeks back. I would definitely rent through him again no doubt.

You would think when you pay 175.00 for drop off and pick up of a jet ski you could be treated…read morerespectfully by the owner. We delayed the pick up by 4 minutes because we were filling the jet ski with gas. The owner was rude, impatient, argued with us and questioned us if we're were putting the correct gas in the tank. We are the customer and a 4 minute delay did not deserve this type of treatment. Also, I never receive a confirmation email when I initiated the rental even when I called twice asking for one. The owners are clearly disorganized and understaffed. I will look at other companies to rent from next time.

Melissa was very flexible and easy to work with! I will be back and would recommend them to anyone…read morefor a fun time on Gull Lake!!

Excellent service! Dale is knowledgeable and courteous. He did my boat repair in a timely manner…read moreand the final cost was less than anticipated. I absolutely recommend his boat repair service!

Dale took the time to call and interview me when I brought in an failing motor. He gave me an…read moreinitial estimate, called me when he was done with diagnostics with update pricing that was less than the original agreed upon work. A couple years later the lower unit went out on the old 90HP Johnson, Dale was able to find through his network a replacement unit at a very small fraction of replacement. I recommend him without reservation because of his communication skills and detail orientated nature, his resourcefulness and respect of your money are the bonus.

Beautiful showroom and lots of high-end, pretty boats -and accessories- for sale. Thank You, C&C…read moreBoat Works for having 24 hour, 7 days per week, self-serve fuel pumps on the water! But, especially if we are filling our tanks ourselves, why is this the most expensive fuel on the chain?! It's 50 cents more per gallon than at the full-service Wharf and $1 more per gallon than at full-service Bertha Boatworks :-(

From the owner: CC Boatworks is a full Service Boat dealer New and pre-owned Boat Inventory Boat Parts…read more Service Storage and Repair We carry a large inventory of New and Used Crist Craft, Mastercraft, Harris Flotebote and Cobalt boats Come visit our 15,000 square foot facility. We have a full selection of pontoon boats, ski boats, wakeboards, bowriders and jet skis. Our service staff is fully trained to provide an exceptional customer experience. We also have certified technicians for all your boat repairs. Let our service staff remedy your problems and take the guess work out.

Just an observation: "Greatest Service" ever from a boat rental company, charter service, or any…read moredock or launch lakeside services. More than expectations; Larry trained us, entertained and serenaded us (well it felt like that-lol). Busy Season priceless services. Beyond your anticipated service request and/ or requirements. An idea you may practice that will be useful. "Be Minnesota Nice". Larry does the deal professionally for sure! "Larry's The Man" to quote other customers! Enjoy... 5 Star