Dear Pignatelli Team,…read more I had my car dropped off at your location for repairs following an accident. When it was delivered to you, the front end was fully assembled, and both headlights were present and undamaged. After I was unable to accept the other insurance company's low settlement offer (they deemed it a total loss), I arranged for the same towing company to pick up my vehicle and return it to my home. The vehicle was not drivable, so it remained in my garage until today when my insurance adjuster came to inspect it. To my shock, several major components are now missing, including the radiator, condenser, compressor, and both headlights--each worth approximately $2,500. When I visited your office today, Joseph stated that all parts were "given to the towing company" but there was no paperwork documenting what was handed over, and there are no cameras showing this transaction. This is unacceptable. My car arrived intact, and it was your responsibility to ensure it was returned in the same condition. If the tow company "forgot" the parts, where are they now? Why were the headlights even listed on your repair estimate if they were never damaged? From my perspective, these parts have been stolen while under your custody or during the release process. I entrusted your business with my vehicle, and it has been returned missing thousands of dollars' worth of components. I expect a prompt and thorough explanation of what happened to my property and how this will be resolved. Sincerely,

excellent service and quick to get on to it and get it fixed. great job getting it done quickly and…read morecorrectly!

I've used these guys twice in the past few years and they have done a great job. Once on a…read moretaillight replacement/paint job and again on wheel trim replacement. Shoutout to Angel, very easy to work with and got me taken care of quickly. Highly recommend!

I am already so pleased with the service that Alex and his crew have already provided me for my car…read morerepairs. I needed a loaner vehicle and they got me one at the last minute with no issues. They have gained a life long customer after today, great job guys!

This place was hilarious. Went to ask for a quote to make 2 cuts on my bumper to put in an exhaust…read more(custom right). Rotary saw 5 mins at best. Quote 1500$. With a straight face. For reference, a brand new valence to accommodate what i wanted to do at the Ford dealership, with installation and warranty, 600 and change. Now i wasnt looking for a 50$ job, i would have paid as much as 200 because i wanted it done like that day and to patron local businesses. Sucked it up went to the base in fort worth and used the base hobby shop lift and their saw the next day. 10$ to rent it out for the hour and installed my exhaust. They might do good work idk...

I came to SLP for help with fully stripping and repainting my lancer evo x. I had been parking…read moreoutside for a decade and the texas sun had slowly worn down and deteriorated not only the clear coat, but began to wear down the red paint leaving metal in places. Along with a full repaint, there were a number of small to medium maintenance things that needed doing, re surfacing the interior ceiling with new cloth, fixing some minor body issues, polishing and clearing up my head lamps. It was a lot of work, and took about a month - but when I got my car back on the other end I almost didn't recognize it. SLP did a fantastic job and they have my full recommendation and will be going back for other work in the future. Thank you !

BLOWN AWAY!! I…read morecouldn't be happier with my experience at this paint and body shop. From start to finish, the team was professional, transparent, and delivered exactly what they promised--on time and with outstanding results. What impressed me most wasn't just the quality of the work, but the integrity of the people behind it. They took the time to walk me through the shop, show me vehicles currently in progress, and explain their repair and paint processes. Seeing the attention to detail firsthand gave me a real appreciation for the craftsmanship that goes into their work. They also showed me the high-quality materials they use, including PPG paint products, which reinforced their commitment to doing things the right way rather than taking shortcuts. In today's world, it's hard to find businesses that combine exceptional workmanship with genuine honesty and transparency. This team does exactly that. If you're looking for a body shop that delivers great results and treats customers with respect, you can trust these folks to take care of you and your vehicle. Highly recommended.

Had an incident and scooped up some new motorcycle parts off Facebook marketplace at a steal, but…read morethey were not color matched to my bike. A friend recommend me to Marcus, and let me tell you what, I couldn't be happier! color matched perfectly, great turn around time, and communication! Even offers a warranty on the paint in case a thing were to happen. can't beat it and quicker than any other shop would have been I'm sure of it. I will defiantly be taking further projects, pieces, and parts here!

Poor follow up and Unprofessional service. Never returned the bid/contract for bumper replacementread more

Joe Hudson's Collision did great work and very professional. I was always updated on the status of…read moremy Van. I would come back here again and recommend this place. All the employees were very friendly and helpful.

Nice, kind, caring intelligent people I took my car there they care for not my car for me. I…read morecouldn't drive my car home. The young man cared enough to order me an Uber home and when my car was finished I couldn't get my car had no ride to go get it. The young man Mr. Frasier brought me my car home to me after serving my car with greatness. Thank you Mr. Frasier shout out to platinum auto

From the owner: Certified. Trusted. Guaranteed…read more Tarrant County's #1 Rated Body Shop From minor dents to major collision damage, Platinum Auto Collision restores your vehicle to its pre-accident condition using factory-certified techniques and genuine parts. We serve Pantego, Arlington, and the wider DFW area. Platinum Auto Collision is your trusted auto body shop in Arlington, TX, specializing in collision repair, dent removal, frame straightening, and full auto paint services. We work with all insurance companies and handle the claim process from start to finish to make your repair stress-free. Whether you’ve been in a minor fender bender or major accident, our certified technicians use modern equipment to restore your vehicle to pre-accident condition. Serving Arlington, Pantego, Grand Prairie, Fort Worth, and surrounding DFW areas, we’re known for quality workmanship, fast turnaround, and honest pricing. Customer satisfaction is our priority, and we stand behind every repair we complete. Local • Insurance Approved • Quality Guaranteed

They did an excellent job on my Cadillac. The bumper needed to be replaced on my car because the…read morebottom part of it got caught on a newly paved road. They painted and replaced the bumper on my car in less than 3 days and they also replaced some trim and my tail light during that time. Also, the paint work came out amazing, you couldn't tell that the bumper was replaced. I was also very reassured of their quality of work by knowing that they had vehicles in their shop from North Richland Hills PD and BNSF.

Went here to get my vehicle fixed after a hail storm. They were great with providing a quote and…read moreactually getting us in to get our vehicle fixed. It did take a bit longer than quoted . It took a bit over 3 wks, but we were told 2 weeks. Thts the reason for 4 stars.

Vegas Body Shop is a family owned business owned by Julian and Manual. If you are looking for paint…read moreor body work start here. Don't waste your time like I did getting quotes. Which ranged from keeping my car for a week to outrageous prices for the repair. I had a collision. The work they did was above my expectations and the price was reasonable too. I brought my car into the shop in the morning and they finished it the same day! I will be recommending this shop to my friends and family also!!!

Julian and his family/employees were nothing but professional, helpful, knowledgeable and did an…read moreamazing job fixing my son's vehicle after a collision. I felt completely satisfied with the work done you can't beat the price. Very fair pricing and worked with us on repairs and even finished early. I am so happy to have found him and will most definitely use him in the future if needed. It is nice to have a trusted body shop! Also great communicating with us, easy to reach, kept us updated. Worked with our insurance company to make it an easy experience.