1. Dave's Pest Control

    1. Dave's Pest Control

    0

    Longwood, FL

    Dave's Pest Control

    2.3 (3 reviews)
    Closed 6:00 am - 12:00 AM (Next day)

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    Services - Dave's Pest Control

    Pest preventative services

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    8 months ago

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    11 years ago

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    Ask the Community - Dave's Pest Control

    Critter Control of Orlando - Not sure what's causing attic noises, droppings, damage, odors, insects, or wildlife activity?  Let us help.

    Critter Control of Orlando

    (43 reviews)

    Wekiva Springs

    I cannot recommend Critter Control based on my experience…read more I hired Critter Control for attic remediation, wildlife exclusion, and insulation replacement. Critter Control subcontracted the insulation work to Sun Insulation. The exclusion work was completed, but the insulation installation was canceled on the scheduled day due to the subcontractor's equipment failure. This left us without insulation during a Florida summer and forced us to scramble to find another company on the eve of a holiday weekend. We ultimately had to pay for a hotel because our home was not ready to occupy. What disappointed me most was not the equipment failure itself. Unexpected problems happen. It was how Critter Control handled the situation afterward. The owner never returned my calls.The insulation company's manager never returned my calls. The office staff repeatedly minimized the impact of the cancellation. I was told that because I had rescheduled an appointment weeks earlier, after a vendor that was scheduled to complete work that needed to be completed before the insulation could be replaced was delayed due to a car accident, that this situation was somehow my responsibility. The discussion repeatedly focused on how quickly the exclusion work had been completed while largely ignoring that the insulation portion of the project--the reason the house was uninhabitable--was never completed by their subcontractor. Critter Control eventually agreed to reimburse one hotel night, which I appreciate. However, they refused to remove or adjust the bundled warranty despite the fact that I no longer have confidence in using their company in the future. The office manager just kept repeating "You signed the estimate." When I said that I signed it in good faith that it came with at least a basic level of customer service, she simply kept repeating herself. Legally, she is correct. But it was certainly poor business practices. Throughout this process, even before things went wrong, I felt like I had to manage the project myself rather than having the company take ownership of the customer experience. Multiple phone calls went unreturned and the team at Critter Control did nothing to help facilitate communication with the subcontractor they chose. The biggest lesson I learned is that when you hire Critter Control, you are also depending on the performance of their subcontractors. If something goes wrong, don't assume you'll receive proactive communication or have easy access to company leadership. I sincerely hope others have a better experience than I did, but based on mine, I would not hire this company again.

    It started with their horrible AI voicemail system. Then waiting for their representative showing…read moreup two hours past the visit window. The quote for work was $1760 to animal proof three dormer soffits. The work effort for the two technicians took less then 3 hours and the results was a complete eye sore for all to see. The technician screwed flimsy sheet metal to the fascia boards and glued it to the shingles. Everything was uneven and rushed. At a rate of $300 an hour per technician, I would expect the work to be neat and precise. I text and called to express my concerns and when the manager finally came out he said that this is what they typically do and can not fix it. He offered to refund my deposit but failed to mention that they are retaining 25% of the total cost. $440 dollar spend for holes in my fascia boards and glue on my shingles. Do not do business with this company.

    Royal Palm Pest Control

    Royal Palm Pest Control

    (42 reviews)

    Can't say enough good things about them. Highly recommended!…read more My parents have been happy and loyal Royal Palm Pest Control customers for years, so when I moved to the area a year ago and was looking for a pest control company, they suggested I give Royal Palm a ring. And I'm so glad I did, for 2 key reasons: 1.) IT WORKS: From a purely functional perspective, the treatment definitely helps keep pests at bay. For the first few weeks after we moved into the house, spiders, ants, and palmetto bugs were nearly everyday occurrences (as they tend to be in Florida). After Royal Palm treated, it felt like we had our house back. We pay for quarterly treatments, and while they offer free interim treatments if we notice an uptick in pests in the home, we've never had to avail ourselves of that offer. If we ever see an insect in the house, it's rare, and they've usually given up the ghost by the time we find them. 2.) CUSTOMER SERVICE IS SPECTACULAR: They always call US to schedule our quarterly treatments, which is a nice perk because I'd never remember. They're always friendly and professional. And our technician (Craig) is a super nice guy. Very efficient, always on time, AND he wears booties over his shoes when he comes into the house, which is such a nice touch. We like to maintain a "shoe-free" home to keep the floors clean, but we don't typically ask guests to remove their shoes because we don't want to make folks feel uncomfortable. So the fact that he wears paper booties over his shoes as a matter of course is just an incredibly thoughtful thing to do. Again, highly recommended!

    I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

    Dave's Pest Control - pest_control - Updated September 2026

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