I had my tires changed here about a year ago and found the pricing reasonable. Recently, I had my…read morebrakes done at this shop. One thing I appreciated was how quickly they were able to schedule the work. I got an appointment within a couple of days, which is not easy to find in the area. However, I noticed that some parts were marked up by over 100 percent compared to regular retail prices. Since I had to travel the following week, I went ahead with the repair. But because of the high markup, I would not return here for non-urgent repairs.

If I could leave negative reviews I would! I took my vehicle in two separate times for wheel…read morebearing and informed them that there was something wrong with my vehicle. They looked it over and told me it was road worthy. I asked again about my car and told them that I would be traveling with my vehicle and that I transport individuals for my job. I was assured again that my vehicle was fine and that the noise and shaking would stop once it settles. After a few weeks I brought my concerns to a few people who recommended that I get a second and third opinion. After paying the shop $1,800 for repairs on my vehicle I found out that they never replaced the wheel bearings, or any of the other repairs that I paid for. There were spacers put in and I had parts that were stripped and rigged to work. This caused even more damage to my vehicle.

I bet the tire business has boomed in Houghton since the city fathers decided to install useless…read moreroundabouts and curbs jutting out where no one would expect them. While entering a parking lot at a local restaurant, I inadvertently drove over a hard-to-see curb. The curb jutted unexpectedly into the entrance and wasn't painted, so I didn't even see it. The rim on the front passenger side tire was slightly bent and I was concerned about the tire, so I took my car to Fine Line the next day to have it looked at. I was worried that the repair would be costly. I had just bought the car a few weeks before and was very stressed out. To my great relief, however, I was met with a friendly smile by the lady at the front desk and the technician got right on it. Twenty minutes later he emerged from the garage and announced that the rim had been repaired and the tire was undamaged! The cost for his work? $20.00! I was so relieved. In sum, the good people at Fine Line made my day. They took care of the problem quickly and efficiently and restored my faith in humanity. I'll never forget them for that. Thanks!!!

After 17 days on the road we spotted a nail in our front passenger tire today. We were treated…read morevery professionally by Fine Line Tire. Friendly, quick and expert service. Whole experience was an A+

tire went flat and needed a new one, they got it for me at a solid price and were able to get it…read moreshipped in and put on the very next day. Very kind and helpful employees as well.

Incredibly friendly staff and great at what they do. Brought in my car for an oil leak and another…read moreissue that a different repair shop couldn't fix, and they fixed both the issues and explained in detail what they believe to be the issue. They even went out of their way to fix an issue I didn't know I had. The price was pretty good, and they even had me bring it in a week later--free of charge--to make sure the oil hadn't leaked again. Both times I had received a call within the hour of what the problem was and got my car back same-day. All staff was very friendly--especially the front desk worker--and I can't recommend them enough. :)

Just purchased a 2019 Chevy SUV! Tom G was my salesman and he did a spectacular job finding me the…read moreperfect vehicle that I was looking for. He answered all my questions promptly, honestly and overall I could just tell he cared. Last time I bought a car in another state, I was pushed and pressured by salesmen for things no one would want to pay for. Tom G kept it simple and straight to the point and offered me everything necessary! All staff is also friendly, and the building is beyond perfect. Thanks

My partner and I went to several auto dealerships in town (there are 3). You know the term, good,…read morebad and the ugly. Well, the ugly was CopperCountry Ford. The great was Keweenaw Chevrolet Buick GMC. Tom was a wonderful person to deal with. The entire staff were upbeat and fun. We are very happy with our new Buick and really enjoyed the transition. Thank you Tom, or salesperson, Tom, our closing guy, and the salesman daddy that sits behind the front desk and answers all the questions the salespeople don't know (sorry, I didn't get your name).

Very happy with the service provided to my student. It is nice to know there is a community to…read moresupport our kids when they are so far away.

Cracked windshield was replaced. Service writers were ready…read moreto schedule my repair and coordinate with my insurance company. They located a replacement windshield and had it installed in 3 days. They also calibrated cameras that hung near the rear view mirror--- saving me a trip to Wausau, WI where my closest dealer is located. I am grateful for their work and will use them again...Thanks!

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

Best place in town for pricing and Bill is a very honest mechanic and owner he's been working at…read morethis location for many years and is a locals favorite

I am a snowbird from Florida, but spend my summers in the U.P. I have been taking my cars to Quincy…read moreAuto for several years now, and have ALWAYS received outstanding service at a very reasonable price. It is a small, two car stall garage, privately owned, and easy to find (just up US 41 from the Quincy Mine). It is refreshing to find a reliable, knowledgeable, honest mechanic you can depend on and trust. I recommend this place highly.

Up at Houghton moving student back from school. My Ford F250 springs a leak in the fuel filter…read moreright before we were ready to start heading home. pulled in 10 minutes before they were to close. I explained the situation and an entire group of techs came out and diagnosed the problem and fixed my truck in 15 minutes. Way above and beyond the call of duty. Can't thank them enough. Best service I've ever received from a dealership. Thank you.

Bought a newer vehicle (2015 Chevy Equinox) from this dealership. It is a wonderful car! They had…read moreit cleaned and ready for us. Even filled the gas tank! They were so good at helping us getting us a loan even though our credit was bad. Jennifer was great and so was Joey. We are so happy with our car! Thank you!

There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.