I stopped into Genesis the other day as a walk-in for my nails. Wow! This is such a pretty place…read moreon the inside. And the ladies there were so nice. Tanya took care of my nails, and I really enjoyed meeting her. I am in the area frequently and will definitely return. Their location is in the old Outlet Mall along Collier Blvd. The bad news is the outlet mall has seen better days, the good news is that the entire complex is getting a top to bottom makeover. Once inside the doors of Genesis you could be in any high end spa, except this one is small and feels very personal. Such a welcoming place!

Absolutely love this place! The staff are very welcoming and professional. Had a pedicure and…read morefacial . Would definitely recommend visiting AND making an appointment for their services! I will go back!!

15 minute chair massage and the guy was great. I heard about this place from my hairdresser…read more Thought I would check it out after a stressful week. Melted away my pain. Highly recommend

*****Great service convenient location and people are great. Very affordable and clean!read more

Britton Aardappel is an amazing esthetician. Not only does she know her stuff inside and out, but…read moreshe's also got a knack for making you feel completely at ease. I walk out feeling fabulous and my skin looks and feels great every time. I've been going to her every month, best decision ever!

My mom and I love here for mani pedis and haircuts. Everyone is professional and kind and just do a…read moregreat job with services. Highly recommend!

Great selection of brunch favorites! Omelette station, Mountain of Shrimp, french toast, pancakes…read moreand waffles! Delicious ham and eggs, crispy bacon, eggs Benedict!! All kinds of fruit prepared and sculpted, along with apple strudel and beautiful pastries for every Mother. Mimosas, all around! Impeccable service from the Player's Club wait staff!! Thank you for being there!

I brought my mom for a relaxing afternoon at The Players Club & Spa. It was just what we needed! We…read morewent for Signature Massages in the spa. We were greeted by the lovely spa manager who directed us to relax in the spa's relaxation room while we waited for our massage therapists. The massage rooms were very tranquil, comfortable and clean. Calming spa music, warm massage table and comfortable linens. The therapists were very professional. There is a shower in the spa so you can go about your day after your treatments. As we were checking out, the spa manager showed us the wonderfully curated products in their shop. Next, we went to the Tiki Bar by the pool and enjoyed a delicious lunch in the shade. Our server was very friendly and took great care of us. I had the blackened Grouper asian salad and my mom had the Mahi fish tacos. The homemade chocolate chip cookie ice cream sandwich dessert was divine, we both had one. The Players Club & Spa is a wonderful gem in E Naples!

My husband went to Healing Spa and had Anna. He told me how amazing it was so I went the next day…read more I requested Anna. Anna did an amazing job. The massage was for an hour. I had tight muscles in my neck and shoulder region. Anna did not have to use extreme pressure to know exactly how to work the nerves and push the pain out. I will definitely be going back as will my husband.

I was in town from WI and needed a massage. They fit me in within 24 hours. At first, I was…read moreconcerned about the language barrier with my masseuse and the fact that she was so tiny. She did a great job, and I am thankful they were able to slide me in.

They continue to short the time. I do 1.5 hours supposed to have 10 minute 5 before and 5 after to…read morechange clothes meet with therapist etc.. Today I complained again and said I was shorted. I was at the check out desk 10 minutes before my hour was up. Mind you I had already changed into my clothes. When I complained she got snotty with me and said I will review the cameras. Horrible customer service.

WARNING! I have been a loyal customer since 2019, regularly driving from downtown Naples to Lely…read morefor my appointments. Recently, my husband and I decided to relocate, and I needed to cancel my monthly membership. At the time of cancellation, I had accumulated three prepaid hours. To avoid continuing to bank additional hours, I completed the required online cancellation form and was verbally assured that my remaining hours would be converted into gift certificates. Shortly afterward, I received three gift certificates via email. Today, when attempting to use the last gift certificate, I was informed that it had expired because I only had 60 days from my final monthly payment date (4/13/26) to redeem it. However, the gift certificate itself clearly states that it is valid until 10/22/26. The assistant manager, while polite, proudly presented a copy of the cancellation agreement and insisted that I had agreed to the 60-day limitation when I signed the form. Unfortunately, she appeared to have no authority to resolve the issue and demonstrated little understanding of basic customer service principles. Based on previous reviews, it seems this is not an isolated incident. The discrepancy between what customers are told, what is documented on the gift certificates, and how the business ultimately handles these situations reflects a pattern of deceptive and unprofessional practices. Long-term customer loyalty appears to hold very little value here.

Massage by ALEX was 5 stars, everything else was 4…read more Male masseuse Alex was great! Really put a lot of effort into remove my back pain. He did 50 min on me and my guy and we both had good things to say about him. He made every min of the massage count. The facility is very modest, but clean. I couldn't book 2 people at the same time. Their intake questionnaire is a bit more invasive than most. I wasn't harassed into joining any memberships, but they also don't go out of their way to welcome people or offer any amenities beyond the waiting area, water and clean bathrooms.

Awesome Massage so Wonderful…read more Highly recommend 2 Hours I also recommend all the add on's

I am making this review for my husband who loves this place. We found it recently when looking for…read morea trendy haircut for our 3.5 year old son. The barber did a bang up job so quickly - our little guy looked instantly cool and watching him work was so fun - spinning clippers and stuff. Once my husband saw the vibe of this "man cave" place he decided it's his new hangout spot. . Since then he's gone for a mani and pedi (man style, lol) and a massage. He's bald so no barber cut for him. Highly recommend! Plus I like that he isn't trying to tag along to my own mani pedi appointments, preserving my alone time.

A great facial. My first time and I wish I had started sooner. The two attendants were…read moreprofessional and skilled, but difficult to communicate with as their English was poor. The spa is clean and well appointed. The reservation system says they don't accept same day appointments for facials, but I made a reservation for the same day.

Unfortunately the service has gone downhill. I think they are having staffing issues. My pedicure…read morewas a disaster. The nail polish was unevenly applied and it was applied so thick that it immediately smudged. Bottom line my toes are a lumpy bumpy mess. I also had to wait for my manicure even though I had an appointment for both. I won't be returning even though I had a 10 percent coupon.

I asked for a gel-x nail set and it turned out AMAZING . I…read moregot these right before my big swim competition, and they lasted all the way through it! They workers were so nice and kind . Maria did my nails perfectly! I asked for an ocean theme ( I also gave an inspo picture ) and she did it so good I asked for a turtle and it was her first time doing that, but it really did turn out amazing I would definitely recommend this place to anyone in the Naples area!

Got botox done and it has helped so much with fine lines. Laser Hair removal is my second favorite…read moretreatment , not having to shave daily is amazing

Fantastic facial by Tatiana. Customized to my skin needs after a Morpheus treatment. So relaxing…read more My skin looks much more youthful and hydrated. Amazing results. I'm definitely going back for more and I highly recommend this wonderful spa and Tatiana's treatments!