Proliance ear nose and throat…read more Accident delayed caused lateness and it took over an hour and half to get there! Then it took another half a hour to get through the building, parking and two elevators!!!! All to be told, come back another day! With a nonchalant attitude! No empathy, understanding or compassion, just plain BLAH! After all the time to get there and another month to reschedule!

Dr. Knapp is a god-send! I have been miserable the last 5-6 years. I couldn't breathe, was coughing…read moreconstantly, couldn't lose my baby weight because I'd go to the gym and be wheezing and have to stop. Probably worst of all were the constant sinus infections, 5-8 infections each year. I was always on antibiotics--the last infection took me through four different antibiotics and none would help. I was referred to Dr. Knapp's office a couple months ago, and he went through my CT scans, did an exam, and determined the root cause of my problems: small cavities, infected tissue that no medication would help, deviated septum, and just very small airways. He gave me lots of options, and also mentioned surgery. I have heard how awful sinus surgery is, but he told me that while he can't guarantee it to cure 100% of my ailments, that it would make my life significantly better. So, I went in a month ago and had turbinate reduction (he took an inch off from one cavity!), removal of the infected tissue and opening of my passageways, as well as a septoplasty. A month after the surgery now, I feel like my entire life has changed. I haven't coughed once! I used to stay up all night coughing, every night. The recovery has had some pretty disgusting parts, but I can't tell you how amazing it is to be able to breath. I only had dissolvable packing, which I heard is the worst part of the recovery, and no bruising at all. He's a miracle worker, and his staff is fantastic: his nurse was always available to me, (he even called me twice on the phone, which I have never heard of a doctor doing before), and his billing staff worked diligently to get my stubborn insurance to cover the cost. Another reassuring point is that I see an amazing doctor for my asthma and allergy issues, and he and Dr. Knapp told me the same things about treatment, ailments, recovery, without ever even talking to each other. I was very impressed that these doctors were on the same page. :) He's amazing!

This is the absolute best doctor I've ever met. He is so nice…read more After many years of ear infections and seeing multiple doctors, Dr.Cobert found the problem (surfers ear) and fixed them both. He did an excellent job!! Again, after years of sinus infections and many doctors, he immediately found the problem and fixed it. If anyone wants a miracle I suggest you call this guy right away so he can get get it done right. He gets 5 and

I highly recommend Dr. Zhou. Knowledgable, intelligent with good bedside manners.read more

Dr. Zhou is absolutely incredible…read more  It's been about 1 months since my surgery and I cannot be any more pleased to have had him as my doctor/surgeon. He is thorough, caring, and extremely knowledgeable. After diagnosing my health issue, he came up with a game plan and made me feel cared throughout the process. The medical staff was very responsive, from scheduling, Insurance, and pre / post surgery appointments.   From the bottom of my heart, I could not be more grateful for the care I received from Dr. Zhou and his medical team.  TD

This doctor was very dismissive and unprofessional. He talked over me, told me to "respect him,"…read moreand treated me like a child. When I came in for nasal surgery, he even said, "I wouldn't be able to make your nose smaller." I left feeling disrespected and unheard.

I've been seeing Dr Maurice for several years now. Every visit is a pleasant experience and I…read morealways feel heard and my concerns are properly addressed. He's an excellent surgeon and has improved my life greatly!

Dr. Emery is the best doctor i have ever seen. I wish he could be my doctor for everything…read more He is extremely caring and persistent on finding the problem and solution best for you. He knows when to refer you to someone else and genuinely wants to make sure you are taken care of. I even cried in his office once and he was so compassionate.

I have been a patient of Dr. Emery's for many years. I find that regardless of what my medical…read moreissue is, he listens to me and actually hears what I have to say. I see him treat his patients with kindness, from the children I see in the waiting room to the geriatric like myself. I highly recommend Dr. Emery

Terrible. Don't go here. I went and saw a legitimate ENT with excellent reviews in Burien after…read morethis based on the ineptness of Dr. Greget and wow what a difference. Dr Greget ordered a ton of blood work for my allergies which were already well documented from past blood work. I can see the logic there but he failed to perform an adequate exam or ask about symptoms. His bedside manner was off putting to say the least as was the demeanor and attitude of the front desk staff. Just because someone has an MD behind their name doesn't make them a good physician. His condescending attitude and general demeanor of superiority made this an overall unpleasant experience and quite honestly he just didn't seem to know what he was doing. My visit to a much more highly regarded ENT confirmed my instincts were correct. The remedies and recommendations of the other doctor were spot on and helped me stop getting chronic sinus infections. I was also put off by the religious agenda quite obviously displayed in the waiting area. Overall extremely disappointing. The office doesn't accept credit card /card payments either. This is 2023. Who writes checks anymore?

I was referred by the Emergency department to this office. I called to make an appointment. A woman…read moreanswered claiming to be the "doctor"! She would not allow me to make an appointment. She asked me screening questions about what medications the Er gave me and about my symptoms. When I mentioned that I was given Prilosec OTC for my swollen throat. That it was hard to breathe. She immediately said, " We cannot see you here for breathing issues. You need to go to the ER." I said I was just there and they referred me to you. I said it feels like I'm breathing threw a straw. She said, "you need to go to the ER because that is life threatening" She then asked if they gave me any antibiotics? I said no, he could not see in my throat so he referred me to you to see what's going on. She made the appointment but I felt horrible after going threw that. I do not believe they care or will treat me efficiently. I called to speak about my experience and how I did not appreciate being told "I will not help you with your throat." She claimed to be an ears, nose and throat doctor when we spoke too! (She's not) When I called they informed me that I spoke to the manager earlier to make an appointment. "She's doctor Greget's wife!" She told me she was the Ent doctor?!? I said look I have a fever and I feel terrible. Office employee interrupted me to say, "oh if you have a fever we can not see you." They jump at the first chance to not see you. They don't get the full story before its... We cannot help you!!! I rephrased saying I feel hot but I do not actually have a fever, I misspoke. I said wow you guys do not seem like you want to help me! They told me they did not appreciate me saying that his wife would not help. I said, You do not know what was said. She did say it! So I hung up. Please do not go here if you have a choice!!!

Great experience with service and surgery withy Dr. Dawson. Very personable and knowledgeable.read more

We went back to Dr Dawson recently. My daughter is 18 now and her ears still bother her from time…read moreto time so we're considering tubes for a fourth time. It's amazing that Dr Dawson has had the same staff for 20 years. Janine and Joann are friendly, efficient, and knowledgeable. They are also happy and it makes the office so much nicer overall. I'm happy that we can still see Dr Dawson when we need him.

Yesterday with a fever of 101.8, an absist the size of a golfball in my throat, and the flu to top…read moreit off, I road a bus to the Highline medical center ER. Unable to swallow my own saliva, unable to speak, unable to eat, good luck sleeping, and trying not to caugh, I was given a bed first priority. The initial Dr said she was going to call this EMT specialist or something, whatever, it came to be Patrick H McClean, MD. She went on giving me pain, nausea, antibiotics, IV's medications for awhile, I lay there slowly feeling a bit better. After 3 hours I could speak slightly better, but still the absist remained. The lady Dr came in saying she finally spoke with McClean, and he wanted her to give me a steroid for tonight and have me follow up with him in the morning, I honestly didn't want to leave without the operation but he gave me little choice. So in compliance this morning I called his office, and a secretary won't let me speak to him because my insurance isn't covered with his office. The absist remains, this asshole cost me whatever bills I get from last night at the ER, and I still have to go get it taken care of. I know my insurance isn't accepted by his office, but I would never go there even if I did, this is a most unprofessional Emergency Room release I have ever had in my life, and you mcclean owe me probably $1000, and 7 hours of my life back.

I have been going to Patrick McLean for the last 10 years. He has performed 3 necessary surgeries,…read moretonsils, uvula, and sinus on me. Being 40 years old, I had searched for 10 years to find someone to do a tonsillectomy. He is an expert surgeon and a 2nd generation ear nose throat physician. I feel lucky to have found him. The office runs like a well oiled clock, punctual, friendly, etc. I hope this review helps!

I saw Dr. Marsden for almost 25 years. I trusted her immensely. She always gave me the hard truth…read moreof any condition I might have. She was very tender, understanding, honest & explained the conditions in layman's terms. She call me up when test results came in, not the staff. Dr. Marsden cared about my whole picture, family life affecting me, foods & mental health, too. Dr M. Asked questions, didn't assume anything. Didn't waste time, never late especially in the mornings. Didn't make you wait 1 + hours in your room. She apologized IF she was running late(not like my new PCP. Always LATE, Never apologies, ASSUMES & ACCUSATORY ) I Miss Dr. M & Patti so much. Great team they were.

As my primary care physician for 15+ years, I have always felt confident that Dr. Marsden has my…read morebest interest at heart. Always thorough and caring, she always keeps on top of my meds that I am currently taking. She also works on getting me in when I need a last-minute appointment. Moreover, when there is a change in the "Tier level" of my meds affecting my out-of-pocket cost, she is always willing to adjust, when possible, to keep my expenses at the lowest level. ...much appreciated. Patty, who runs the front office is also "on top of everything"; very knowledgeable if I have a phone question between appointments.