Not very happy at all! I got there 15 minutes early, they put me in a room at my scheduled time,…read moretook my vitals. The staff was very nice but really butcher my name all the time, sometimes I don't even know it's me they're calling! So, half hour into waiting in the room a staff member tells me she's almost done and will be right in. A half hour later I'm tired of waiting and tell them I'm leaving. I had an appointment elsewhere. Also, everyone was clueless to why I was there! Really bad communication.

This place is the best place to go. Great people. I recommend them to anyone. They do everything…read moreright there. Regular doctors, dentist, and a pharmacy in house. I've been there twice and both times they fixed me right up. Excellent doctors. Steve Wilson

Best family physician I've ever had. He as well as his staff are very efficient, professional,…read morecaring, friendly, and do their job very well. Dr. Jones has so far always come up with the right solution for me every time I had a problem. He's also a friendly caring guy with a sense of humor when appropriate. I hope he can keep practicing medicine for as long as possible.

I had the wonderful pleasure of being able to become one of this fine physician's patients. I have…read morehad the opportunity to not only visit the facility but to interact with all of his staff. My first day to see Dr. Jones was on Thursday, his staff got me in when I asked. He had openings well before the day I requested and they went through each thoroughly on the phone with me ever before meeting me. They never rushed me off of the phone and never was I told I would see someone else instead of the good doc himself. Upon arrival I pulled into the parking lot, which was a little hard to find if you aren't from this area. Sad thing is you all well know I'm a transplant, but I've been here for about 7 years. (Shame shame) the second time was a breeze. Which was today and I'll talk about that later. I walked into the facility expecting the absolute longest wait time in the world because there was a few people in the front. To my surprise, things flowed as smooth as butter on a fat juicy steak seared to perfection! Mmm mmm. Everyone was all smiles and they weren't fake in the slightest! These were genuine. Soothing and refreshing as southern sweet tea! I'm liking this doctor even before I met him. From the receptionist, to the secretary, the M.A.s, the nurses, medical student/resident, then oh my goodness!!! The doctor. As fine as a gently aged wine. Perfection at its best. Served up strait. This guy! I admire already. I fell to a million pieces with the first handshake. Baffled! You all don't understand the absolute importance of not only having a great doctor, but to have his whole staff to be knowledgeable and kind at the same time. This is truly a unicorn in the medical profession. It shouldn't be, but it is. And to actually see one in person and to be a patient here it's made me feel 10 times better by just being abled to know, I'm SAFE. The good doc has no idea. But I plan to have my family to transfer to his and his staffs care. I hope they are as happy to receive us as I was to receive them. A small overview of services. I went in first time visit and was seen within 10 minutes of walking through the door. Let me explain "seen". I was walked back by the M.A. Weight, vitals, previous surgeries, medications. The doctor and medical student/resident (please forgive me if this title is wrong) I felt dreadful that day which is why I didn't write it then. If I had it would have been 5 stars and the explanation would have just been a smiley face. Anyway they came in introducing the doctor and she stayed. She was very kind and professional and very thorough. We chatted it up and then came the doc. By the time he got to me I was feeling really horrible. But he and his staff assured me and made the most of the time I was in there. For a first time visit, it was a lengthy one, but if you are ever rushed through a first time visit with a doctor, please be very weary or their practices. Most of us who care about practicing in years to come DONT rush. He told me I would need to have labs drawn and I could come back next week or even on SATURDAY, yes I said the forbidden word, SATURDAY. They do labs in the clinic. And the nurse was soooooo kind. I really liked her. And I didn't even feel the "pinch". :) Now you may understand why I compared his facility and services to a fine steak dinner. Have you had a steak dinner that was presented very beautifully and it turned out to taste like nothing and it was tough and chewy. And the wine was bitter and wasn't even good enough to stain a white carpet. Well I have. And that's the same thing you get with a lot of CORPORATE doctors. I didn't say all! But I've found a hidden gem right here in town and I'm proud to say I'm his patient! So... score as follows: Customer service/ Bedside manner: excellent 5 Quality: excellent 5 Cleanliness: excellent 5 Professionalism: excellent 5 Location: excellent 5 Parking: plenty 5 30 out of 30= 5stars

Dr Rigg is amazing. After a misdiagnosed sinus infection that lasted almost 4 months, she figured…read moreout that it was allergy induced asthma not a sinus infection. Prior to seeing her, I had done three rounds of antibiotics and two rounds of steroids and still had a sinus infection. It would go away while I was taking the antibiotics and then as soon as I was finished it would come back. That's because it wasn't an infection. It was allergy induced asthma. She gave me different medication couple of nasal sprays an inhaler to use when I felt sick in addition to my regular albuterol inhaler and I was better within 48 hours. Always a short wait in the waiting room. Her staff is great.

Amazing place and staff! After experiencing gas poisoning from a natural gas leak in my house and…read moreseeing several doctors they were the only ones able to help me breath again!

Dr Sommer is very nice. He is also gentle working with you. His staff was great as well. My mom…read morewent in through the front door, no steps. I had to hold the door open. Sat down, 1 person ahead. 30 minutes total depending what your seen for. My mom was impressed and grateful that her toe, is not hurting her because doctor cut the nail and sanded it even as much as he could. So when she wears her shoe, the toe is not numbed anymore. I would recommend Dr Sommer. And I must say, everyone has experiences that can be bad or good. You may read reviews, show bad, cause thats what they experienced, while the ones who had good experiences will say, it was great. However, its like that everywhere. But truly. Give him a call, try it yourself. If you don't get the service as expected? I am sorry. You gaved it a try. If you did get that great service, please post away the experience you had. It helps others to decide.

Interesting how my new Dr in 2 weeks has done more for me then Dr Sommer did in 4 years interesting…read morehow Dr Sommer could never get me better and charged me for appointment every 2 weeks but never got better after my first review he felt he had to defend his actions that shows guilt he had prescribed the wrong anti biotic after prescribing me the right one in the past that's interesting I could have been hospitalized thank God CVS caught it this guy is shady and unprofessional told me to put my foot in a shoebox when I asked why he could not help me with my foot ulcers attorney General and Medicare have been notified

I called NWI Health & Wellness, yesterday and they were able to fit me in within a few hours! I was…read morerecommended by my best friend to go see Jessica at her new place. Upon arriving, Miranda at the front desk was super friendly and helpful. During my visit with Jessica she is super thorough and addressed all my concerns. I didn't feel rush which is unusual because at other places you only visit with the Doctor/Nurse Practitioner for maybe 2 minutes and then they are rushing out the door; definitely not Jessica. She took the time to talk to me about everything and I felt like she actually listened to me and wanted to help. She worked with me with my prescriptions; one was pricey so we switched to another prescription to help with the cost. She actually dropped off coupons for the new prescription the next day for me to my house (with my approval)!!! I was very appreciative that I didn't have to make the 25 minute trip back up to her place for the coupons! I look forward to having her as my new primary Nurse Practitioner, HIGHLY RECOMMEND!!!!!

Their website leads you to believe that they offer dialysis, but they do not. Communication is poor…read morebetween the facility and the hospital. The kitchen staff does not follow the dietary needs recommended by the doctor. The food servers refer to the kool-aid as juice, when it is not.The facility is in desperate need of a remodel.

I brought my grandparents here, and now my mom. The staff is very professional and diligent. They…read moretook a good care of my loved one, and they really care. I appreciate everyone that has assisted, especially the Admissions Director for ensure a very smooth transition.

Nothing but the best care have seen them expand from a tiny office in Crete to these 2 new…read morebuildings. You can trust a the Marcotte medical group for everyone's needs have been coming for over 30 years

Horrible place to work for they don't care about their employees work them 10 hour shifts with no…read morebreaks not even to eat you have eat while your working at your desk waiting on patients, your lucky to step away to use restroom. Poor management don't have a clue about anything all they care about is the all mighty dollar and not their staff or patients.

Passing through during our travels. It was great to be able to book an appointment for the next…read moreday( as I did) They staff was pleasant and on point with everything! I 100% recommend them if needed. From time In 10:30 am until seen and out 11:45am. Doctor on call was Dr. Alejandro!!!

This low review is strictly due to billing practices. The care received from Dr. Maria Stamp was…read moreexcellent for an episode of vertigo. I was surprised by two bills, however. $171 for the physician group, and another $619 for a facility charge. $790 charged for a 10-15 minute minimal complexity visit is shameful. Other walk-in clinics I have used do not charge a facility fee. Perhaps because this one is located in a hospital they justify it, but this is no ER and the consumer should not be similarly upcharged. I called the billing dept at 983-8300 and was told things like taking my height, weight, and blood pressure go towards the facility fee and this location is considered one step down from an ER. I call BS. It's services are no different than other extended hour clinics. I'll pay my bill, but will not return to this expensive location.