I have been a long time customer and my needs changed to do a job change. I reached out to them…read moreprior to renewal and when I needed to switch after the renewal I was informed I'd get a refund of the balance paid. I received a check for $24.49. When I inquired as to why, they said that payment plans are subject to a 10% penalty for total amount of the 6 month policy less the 9 days of coverage. A simple heads up would have been a minimal courtesy. Instead of a simple apology or anything...they send me an email the in summary was: "We sent you a brochure thricely, you should have read it. Have a blessed day." Terry Morgan stated that they wished they could take the time to explain a policy to every policy holder and then took the time to condescend and gaslight me all the same. They said it was NC law that they could overcharge and charge this penalty. I have a string of emails. I guess I should have read the brochures that were printed "in black and white and it is YOUR responsibility to read and understand the policy." Yes the YOUR was in all caps. Absolutely unacceptable in every way. I will happily post the email for clarity.

Super friendly staff and loved taking headshots for this team! Teamwork makes the dreamwork!read more

Worked with Shaun and his group for a few years. The process has always been easy, fast, and…read moretransparent. They make sure to always look for the best prices for my needs and are very easy to get in touch with whenever I have a question. I have no regrets going through SJ Adams for many of my insurance needs and plan to continue to indefinitely. HIGHLY recommend.

My insurance with Amica recently came up for renewal. My homeowners policy premium went up a lot…read more So I went shopping for new coverage for my homeowners, auto and umbrella. Wanda at SJ Adams was extremely helpful, as was Shaun. They are great people too! When all of the dust settled, I got better coverage and saved about $1200. Give them a call, you will be glad you did!

I highly recommend this agency. Kimberley goes above and beyond anytime I need a policy…read moreadded/updated. She honest, responsive, and very knowledgable when it comes to this industry. Thank you for exceeding my customer service experience.

From the owner: Looking for reliable insurance with a personal touch? Paradigm Insurance is here for you. We…read moreprovide a full range of insurance services, including auto, home, life, and business coverage. Our team works with you to find the best policies for your needs. We are a Veteran owned, locally ownerd Insurance Agency with offices in Goldsboro NC and Mount Olive NC. We quote with several companies to give you best rate and we can insure you all across NC and GA. Call us today!

Has the best rates. Great customer service everyone is friendly.Works hard to get you the best…read moreprices.Goes above and beyond for the customers.

From the owner: We are a small insurance company, with a small hometown feel that works with Big Name Carriers!!…read more We provide Auto, Motorcycle, ATV and Golf Cart Insurance! We have insurance for you regardless of Tickets, DWI's, Points, Suspended License as well as the Non Licensers!! We cover Non-Owners policies too! We pride ourselves on Good customer service, low down payments and above all, We believe in treating our clients like family!! We serve ALL areas of North Carolina! Give us a call at 252-822-500 or better yet stop by and see me. Were located at 169 S Winstead Ave in the Great City of Rocky Mount, NC!!

I am a Therapist here in Goldsboro, NC. I have 26 yrs of Clinical experience and do my best to help…read moreothers find solutions to their problems. But I have yet to find any group that is more knowledgeable or experienced in the Insurance field than AIS!! I had Geico prior to (and we all know their claim to fame is that they can beat any other prices) but guess what - AIS found the solution to my Insurance problem - a much lower premium price with the same coverage!! Thank you V and AIS! Keep up the good work

i am an attorney with 35 years practicing insurance defense. when it comes to insuring myself, i…read morewouldn't use anyone else. REBEKAH is professional, kind, informative and responsive. She deserves more stars but they only give me five. mary maloney, esq.

Wealth of knowledge? Super helpful and take the time to make sure we had what we needed for our…read morebusiness insurance. Would highly recommend Hilal and Shannon.

From the owner: We are a team of compassionate business owners and insurance advisors, who work hard every day to…read morehelp our clients feel secure. Whether you’re opening a new restaurant, buying your first house, or hoping to insure a new driver in the family, we are here for you.