I have been a long time customer and my needs changed to do a job change. I reached out to them…read moreprior to renewal and when I needed to switch after the renewal I was informed I'd get a refund of the balance paid. I received a check for $24.49. When I inquired as to why, they said that payment plans are subject to a 10% penalty for total amount of the 6 month policy less the 9 days of coverage. A simple heads up would have been a minimal courtesy. Instead of a simple apology or anything...they send me an email the in summary was: "We sent you a brochure thricely, you should have read it. Have a blessed day." Terry Morgan stated that they wished they could take the time to explain a policy to every policy holder and then took the time to condescend and gaslight me all the same. They said it was NC law that they could overcharge and charge this penalty. I have a string of emails. I guess I should have read the brochures that were printed "in black and white and it is YOUR responsibility to read and understand the policy." Yes the YOUR was in all caps. Absolutely unacceptable in every way. I will happily post the email for clarity.

Super friendly staff and loved taking headshots for this team! Teamwork makes the dreamwork!read more

I just worked with Lilia to get insurance for our new home purchase. She was incredibly helpful and…read moreeasy to work with. She got us a great policy at a great price. The experience was so good that we switched our auto insurance to them as well. Paul H.

We had a wonderful experience working with Lilia to secure home insurance for our new home. She was…read moreexceptionally helpful, responsive, and patient throughout the entire process. Lilia took the time to explain all the coverage options clearly and ensured we got the right policy tailored to our needs, making what could have been a stressful process feel seamless and straightforward. We truly appreciate her professionalism and dedication, and we highly recommend her to anyone looking for insurance!

Excellent, consistent, and prompt service. Working with Wanda at SJ Adams has made finding…read moreinsurance policies and renewing those policies quick and easy to where I hardly have to think about it or wonder if I'm getting a competitive rate (and isn't that all you want out of a broker?). 10/10

Worked with Shaun and his group for a few years. The process has always been easy, fast, and…read moretransparent. They make sure to always look for the best prices for my needs and are very easy to get in touch with whenever I have a question. I have no regrets going through SJ Adams for many of my insurance needs and plan to continue to indefinitely. HIGHLY recommend.

Great service and very knowledgeable personnel. I highly recommend them for all of your insurance…read moreneeds!

I am absolutely delighted to share my positive experience with Tri Star Insurance. As a loyal…read morecustomer for several years, I can confidently say that they have consistently gone above and beyond to provide me with exceptional service and peace of mind. From the very beginning, the process of obtaining insurance through Tri Star Insurance was straightforward and hassle-free. Their knowledgeable and friendly staff guided me through every step, ensuring I fully understood my policy options and helping me select the coverage that best suited my needs and budget. What truly sets Tri Star Insurance apart is their unwavering commitment to customer satisfaction. Whenever I've had questions or needed assistance with a claim, their customer service team has been prompt, courteous, and incredibly helpful. It's evident that they genuinely care about their clients and are dedicated to making the insurance experience as smooth as possible. Moreover, Tri Star Insurance has consistently offered competitive rates without compromising on the quality of coverage. This combination of affordability and reliability is a rare find in the insurance industry, and I'm grateful to have found a company that values both my financial well-being and my peace of mind. In times of crisis, Tri Star Insurance has proven to be a reliable partner. They handled my claims efficiently and fairly, providing the support I needed when I needed it most. Knowing that I can count on them during life's unexpected events has been a tremendous source of comfort. I also appreciate Tri Star Insurance 's commitment to innovation and staying up to date with the latest industry trends and technologies. This dedication to improvement reassures me that they will continue to evolve and adapt to meet the ever-changing needs of their clients. In conclusion, I wholeheartedly recommend Tri Star Insurance to anyone seeking dependable, affordable, and customer-focused insurance solutions. They have consistently exceeded my expectations, and I am grateful to be a part of their satisfied customer base. Thank you, [Your Insurance Company Name], for your outstanding service and unwavering dedication to your clients' well-being. I am more than sure that all the agents are great, but I work with Lori Grantham and she is perfect. I can't rave enough about how professional her care is. Dr. Cromwell

Steveo Stewart @ State Farm is the go-guy…read more He got me the best Home Owners Insurance amidst the odds of other competitors churning out boilerplate turndowns with very unimaginative excuses! While others fixate on transactional interests, Steveo Stewart calmly and diligently, furnished and empowered me with skillful transformational service. You got to meet with him

From the owner: To empower our State Farm customers to live the lifestyles that they desire. To develop leaders and…read morestewards in our community. To bond with those around us, inspire those who we meet, and to serve those in need. License #: NC-19439348, GA-3322734

I have used them for over 20 years and they never disappoint. They have always been so helpful and…read moretry to find me the best policies when possible.

From the owner: Simpson Insurance Agency, Inc is an Independent Agency located in Cary, NC and offers a full line…read moreof insurance products including but not limited to Home Insurance, Auto Insurance, Business Insurance, Bonds and Life Insurance.

I highly recommend this agency. Kimberley goes above and beyond anytime I need a policy…read moreadded/updated. She honest, responsive, and very knowledgable when it comes to this industry. Thank you for exceeding my customer service experience.

From the owner: Looking for reliable insurance with a personal touch? Paradigm Insurance is here for you. We…read moreprovide a full range of insurance services, including auto, home, life, and business coverage. Our team works with you to find the best policies for your needs. We are a Veteran owned, locally ownerd Insurance Agency with offices in Goldsboro NC and Mount Olive NC. We quote with several companies to give you best rate and we can insure you all across NC and GA. Call us today!

Theresa is the best agent we've had in 40+ years! Her expertise during hurricanes is unmatched. She…read morecares for her people as though they were family! Good family! Haha! She's on top of all our renewals just in case I forget, which has happened at other agencies. She is a Wonder!!

Theresa has been phenomenal with both our auto and homeowners insurance. She's very personal and…read moreresponds promptly. Theresa is truly a joy to work with and beats any other past insurers we've had. So lucky to have found her!

got my auto and renters from Chris, he was WAY cheaper than Gieco,progressive and others. his staff…read moreis top notch and very friendly and knowledgable.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I was born and raised in eastern North Carolina. I'm an avid UNC Tar Heel fan and enjoy helping customers with their insurance needs. It has been a pleasure watching second generation customers come back to my agency.