I like this David Jones location better out of the three that I have been to and Gisel is awesome.
She has exemplary customer service and because A didn't like this store due to the high temperature that A wanted to wait outside to get fresh air and was rushing me, I had to cut my shopping experience with her short. Gisel did mention to me that she'll be there on Wednesday.
Unfortunately, she was already leaving for the day, so I knew when I came back later in the day, she wouldn't be there. The other young blonde lady was also super nice and everyone there seems all accommodating.
I wanted to do more shopping with Gisel, since she gave me a lot of assistance and super helpful, so I went back on Wednesday only to find out she wasn't even working. I think she got her days mixed up, but I had another woman that I had to go and ask for help and though I do appreciate this at times, but no greeting at all.
This lady couldn't ring, so she got someone that was maybe South East Asian decent, with tanned skin and brown coloured hair to help me ring - her name started with "An", her full name escapes me but she was super rude. Her employee # might be 221527 - don't recommend going to her. I didn't want to purchase anything else since the service received on Wednesday was night and day to Gisel's. It was so bad, I didn't even want to purchase the two items that I was buying. I wanted to just ask when is Gisel back and I'll come back when she's here. "An" was arguing with me that she never have seen Grown Alchemist have their own bags. I advised, I got one last time I was with Gisel, I wanted to get another bag, since I got these items as gifts for my friend and the previous bag I am keeping for myself. But she firmly stated she's been working for years and never seen one and she didn't offer me any samples of other products from Grown Alchemist and neither did the other lady that pulled my items for me. I had to ask and even the women on Sunday after Gisel, they all threw in samples after I made another transaction.
I am not a sample hog, but I appreciate getting samples of brands that I am not familiar with and never even tried before, but Wednesday, they offered nothing except rude service.
They're tired - they need a new job.
Go to Gisel in beauty section - she's 5 stars! read more