Their customer/patient service is very poor! I have left two messages with the nurses station…read morerequesting a call back to ask about what dosage I should give my daughter because it's not in the packaging. I never received a call back! Then my husband went in person asking to speak to someone and they told him they were too busy. They would call him back soon. Two days later still no call, so he made one last attempt with leaving a message for a nurse to call him back. Still waiting... We will not be returning to this office.

Clermont office is very unprofessional & dishonest. Last year I went in for their "Free Skin Check"…read moreadvertised on their website. They wanted my insurance information beforehand so I gave it.. I left the office then they billed my insurance causing me to have to pay a deductible. I called management, they apologized then refunded my money. I should have filed with the BBB then but didn't. I went in this year for my annual free skin check & had to go back the week after because I thought that I forgot to ask about a spot & they dI'd it again twice. $640 for 5 minutes of their time. This time I've called for a manager 6 times to get this straightened out with but they keep playing games & sweeping me under the rug wasting my time. The receptionist even told me that there is no boss of the Clermont office manager lol STAY AWAY FROM CLERMONT ADVANCED DERMATOLOGY. This time I'm filing a complaint with the BBB & disputing their charges with my insurance.

Friendly staff, clean office, and a really smooth experience from check-in to checkout. The…read moredermatologist was thorough, listened carefully, and explained everything clearly. I also appreciated the skincare services they offer making it easier to get my skincare needs addressed under one roof.

Amazing experience overall! Candace gave me a facial, which was incredible, while answering all of…read moremy questions and making sure I was comfortable. David performed my Botox, and I am extremely satisfied with the results. Could not recommend more!

Omg where do I start. This place is the best on the planet. Everyone in this location in Clermont…read moreis top tier ...Ellie is the absolute best ...id recommend everyone to book all their dermatology needs with her.

The office manager/receptionist Shannon is a sweetheart and very efficient. She is so sweet.read more

Today, my husband and I had an appointment for sunscreening with Marianne. She was so personable,…read moreand her staff was lovely one of the most comfortable experiences that I've had in this particular kind of exam which could be kind of awkward and uncomfortable. She quickly made us feel at ease and comfortable and listen to everyone of our concerns. I highly recommend this practice!

Absolutely amazing! Was nervous since I saw a couple of bad reviews but soo soo happy I chose Olga…read more So welcoming, so caring and just gives such a good vibe. Please, do yourself a favor and book with her and don't pay any attention to any Karens reviews.

Dr. Stanley-Brown has been my youngest kid's primary care physician for years and I am so glad that…read morewe found her. She thoroughly examines your child and their health, takes time to speak with you and your child, and provides excellent ideas on ways to improve your babies' lives. She is easy to talk to and above all, I trust her completely with my son's health. My only complaint is that I can't have her as my own doctor! We love her so much

I had a simple question and it is like playing phone tag to get ahold of anyone other than the…read morefront desk. Let's start with Rose... I'm sorry but you have no right to self diagnose my child and you should look up the long history before calling. Second I waited over 24 hrs to hear back from anyone and to not get ahold then because it went straight to voicemail. I'm sorry but if you are that busy you shouldn't accept new patients! And secondly you should call your patients back that day not the next! Do not take your children here lack of urgency. If I could it would be zero stars!

Went to them in April--really liked the Dentist (Johnson)--thought we were all set until office…read morestaff said insurance appv'l process will take 5-6 wks. Week 4 I checked in and was condescended with a speech of it taking 5-6 weeks. It's September--my insurance has since changed & now have to start over--was reminded by the referring dentist ofc that I'm due for my cleaning. Sadly, I can't do that until my tooth is extracted. POINT: This ofc doesn't care. I have NEVER heard of 5-6 wk apv'l process. Referring dentist had no issues. They're obviously too busy to need new clients nor care about them.

Strange story. I went to Dr. Johnson's office on 1/15/18 to get some Botox and filler. Everything…read morewas great. Friendly staff, Dr. Johnson was friendly, and very informative. I was surprised though at how quickly he did the Botox injections. It took him about, honestly, maybe 10 or so seconds. Poke, poke, poke, poke, and poke. I even expressed my surprise at how quickly he injected it. Usually it takes a minimum of 15 minutes or more. But I figured, this guy's a pro. As the week went by, I realized I wasn't seeing much effect, and really none at all. I had already scheduled a follow-up appointment, at his request, for the following week. I called ahead to let them know that I had not seen any effect, even after 4 days. I figured I'd give it a full seven, but still nothing. Flash forward to a week later. Again friendly staff, friendly doctor. I told him my concerns, and he proceeded to explain how the process works. I closed my eyes thinking, "Here we go. He's going to tell me that I can't expect such dramatic results, etc." He immediately turned. He said, "Are you tuning me out?" and I responded that I thought he was going to tell me that I was expecting too much, or something to that effect. I've had Botox before, and the results were visible. Subtle, but visible. I hadn't even finished my sentence, when he abruptly told me to leave. He said he would refund my money, and that if I wasn't willing to listen to what he had to say, I could leave. I was shocked. All I did was close my eyes. I didn't roll me eyes, or sigh loudly, or cut him off mid-sentence. I was preparing myself for disappointment. That was it. I may have jumped to conclusions. But we've all had experiences where we pay good money for nothing. That's what I thought would happen this time. I lived with a bipolar roommate, and that's what this reminded me of. A sudden change from friendly to hostile. With that all being said, I guess I'm better off. I'd hate to think that he would overdo it out of spite. But that was my experience. I was stunned. I've never experienced anything like that before. (Except for the roommate.)

Tanis is wonderful!…read more I booked my first appointment wit stress about acne taking over my skin. I've had three acne facials and my face looks healthier every single day. She had recommended me products for at home care and I've had mayor improvements with them. I now don't skip a day without taking care of my skin. It's part of my monthly routine to visit her. Acne has gone away completely. Now we are stepping to adding micro needling to my skin care. I'm so excited for my upcoming appointments and really looking forward to continue with Tanis for the health of my face. Thank you Pura Vida Skin!

Hands down the best facial I have ever had. The service was exceptional, the spa was clean, and…read moreTanis was very personable. She was kind, knowledgeable, best service I have ever had. If your looking for a facial she is your person. The spa atmosphere was southing and relaxing. While I was there I added on a brow lamination and I had never had it done before, I have beautiful brows now because of Tanis. I highly recommend this place and her services. 5 stars in my book!!! A must try if your looking for facial services.