Insightful, compassionate therapy in a professional setting. My child grew in confidence and…read moreself-mastery, thanks to his experience at Turning Point.

From the owner: Depression Anxiety…read morePost-Traumatic Stress EMDR Play Therapy Grief Life Transitions Couples and Family Therapy

Dr. Kay is THE therapist to see in the area. Her approach is the perfect balance between soft,…read moreloving and gentle -yet- firm, honest and impactful. She is truly charismatic to the core. Dr. Kay's office is not what I'd think of a typical sterile psychologist's office to be either. It is warm, inviting, bright...it's almost impossible not to feel at home there. Plus there is amazing tea and coffee and two little therapy dogs! Dr. Kay is the best- neutral confidant who helps you steer life in a prosperous direction. A+++++

Very helpful, responsive and communicative psychologists. I have known them for several years, and…read morehave only seen wonderful care.

Excellent! I've been seeing a psychologist at Hope Springs on and off for the past year. She has…read morebeen wonderful. I don't want to disclose personal stuff, but I can say my psychologist and staff have always been kind and helpful. I've had bad experiences at other practices in the past, but never at Hope Springs.

Improve??? Oh idk maybe not having to wait 3months for an appt for a suicidal/depressed person and…read morethen when the 3mo is up they send an email on Friday to preregister for the appt & It had to be done 2 BUSINESS DAYS b4 the appt on Tuesday so they said Oops....u will have to reschedule!! R u FREAKING kidding me! So no they do not give a flying F about anyone's mental health. Their F-up so they should have accommodated us with an appt ASAP! ‍ SMH! Would give ZERO STARS but I had to give at least 1 to post this review!!

Rein Center claims to care about humans and their conditions that they are suffering through yet…read morethey refuse service to someone who has reached out for help because they have Medicare, even though they were willing to pay out of pocket. Refusing service to someone who has reached out for help is one of the most awful things you can do to someone. I wonder how many people have committed suicide because you discriminated against them? And don't lie to yourselves, this is discrimination, period. You should be ashamed of yourselves and this practice, to even pretend to care about people when all you care about is the money that you make off of them. Your clients are literally just paychecks to you and I honestly feel sorry for your patients who may think that they are getting quality care. There is nothing quality about this place at all. Please advertise yourselves honestly! That you don't care and just want high paying clients. I would give negative stars if I could for you people, cause you probably caused someone's death today by refusing service just cause they were on Medicare.

I can't even begin to properly convey how problematic my short time with PA has been, but I'll try…read more I underwent ADHD testing in February, and I was diagnosed officially, as well as with social anxiety and rejection sensitive dysphoria. The provider was thoughtful, on time and generally competent. Then it all went horribly wrong. As part of my treatment, I was referred to a therapist and a prescriber, both within the PA system. I first had my appointment with the therapist. I showed up on time, checked in, and waited. There was a sign at reception saying that if you have not been called back 10 minutes after the appointment start time, to let them know. At the 10 minute mark, I flagged them down, and they said that they would call the therapist again. Ten minutes later, she had still not come out even though reception kept calling her. My anxiety went through the roof, and I ended up leaving without ever being seen. I was rescheduled with another therapist, who then canceled my appointment the day before. I was rescheduled for 2 weeks later. My session was...weird. I believe the purpose of therapy is to allow the patient to talk, but the therapist seemed to make it a game to try to finish my sentences before I could. In the meantime, I have been receiving paper invoices when I specifically directed that for privacy purposes any billing statements be emailed or texted. HIPAA allows a patient to direct the format communications come in, and PA have completely disregarded my wishes. Both visits were denied by my insurance because the primary reason for the visits was noted as something completely different from the actual purpose. I'm not sure if it was a play to get more reimbursement, but it seems awfully shady. I requested both be resubmitted, and only one has, despite my repeated requests. Time is running out on the resubmission, so it looks like I'm going to be out several hundred dollars. I requested a refill of medication through Amazon pharmacy, which I have used for years. Amazon attempted to contact PA many times and they never responded, resulting in my having to go without my medication. Thankfully, I was able to explain the situation to my GP and he called in a script for me. They STILL have not called Amazon back. Another prescription was called into the wrong pharmacy, one that I do not have a relationship with so it took a while to get to the bottom of where it was sent and why no one called me about it. I called 11 days ago to speak to them about all the issues and the resubmission for insurance. I was told someone would get back to me that day as it was a priority. No call back. Ever. I called today to speak to them about the ongoing issues. I was told I would speak with a member of management. After being on hold for a lengthy period, I hung up. That was 3 hours ago and now the office has closed. Please stay far away. I wish I had. This level of incompetence, particularly with mental health services, would be laughable if it were not so damaging.

Well, first off, I have filed a written complaint with the licensing board against one of the…read moreclinicians at this practice for verbal abuse. So there's that. My experiences with this practice caused me significant psychological distress. I felt very condescended toward, and got the distinct impression that the clinicians here see mental illness as a weakness, and those with mental illnesses as fundamentally incompetent. I would recommend seeking treatment almost anywhere else.