Friendly, but significantly more expensive than what these vaccines should cost (according to CDC…read moreand DenverHealth). I would advise any Kellogg student to look elsewhere if searching for vaccines for your KWEST trip.

Incompetence as benchmark !! Takeaways 1) if you are in…read morerush to get test result before boarding your flight don't visit here 2) Contact center, lab and results is all different teams who will never give you true picture of your test. 3) if they goof up with wrong sampling they will still charge you and your insurance for their incompetence and you rescheduling your flight. My COVID test result came as invalid, despite me regularly calling them everyday to check if everything is ok as test had to become before boarding the flight, they sent me communication on invalid test before boarding the flight and still charge my insurance and credit card for their incompetency. They charge premium price point to get you results faster...so not worth it just go to regular hospital or doctor suggested lab to be ready for your travel

Janet is a very skilled professional travel agent and a delight to work with. I was planning a 2…read moreweek trip to Europe with my family to celebrate my 50th birthday. Janet listened to our needs and gave us great recommendations from flights, hotels and everything in between. She did everything for us and shared her experiences going to Europe. My whole family met with her. She took the time to get to know each of us. I was getting even more excited planning the trip with her. Because of COVID-19, we had to cancel our trip. Janet worked hard and was able to get all of our charges refunded. That is a big deal! I will be using Janet again. Planning the trip with her in the future is something I look forward to doing.

Janet is fantastic to work with. When I have complicated travel itineraries, I contact Janet for…read moresourcing the best options for me. Janet seems to work 24/7 as any time I send an email, she responds promptly :) Janet follows up with a phone call or text... so her communication skills are perfect in my opinion. Janet is extremely patient and is a great problem solver. I have had several late changes to my travel itinerary and Janet has made the necessary adjustments without any fuss. I highly recommend JK Travel & Tours for both business and personal travel arrangements. Neil Mullan

We could have done better with Expedia. He found no better flights than we found. When we asked…read morehim about booking connections for transportation from airports to hotels or from Rome to Florence. He said he could do that . . . for a price. And the hotel he booked for us in Rome was a $30 cab ride each way between the hotel and any of the major tourist attractions. When we got there, we contacted Tor, who told us it was our fault for not checking in advance. What did we need a travel agent for, if not for things like making sure we were well located?!

A friend recommended Tor to arrange our travel plans to Havana, Cuba. We met with Tor so he could…read moreget a sense of what we were interested in doing on our trip. Tor put together an itinerary to try to maximize our time to see the sights for the three days that we were there. Tor has been to Cuba many times so we had lots of questions about the process. Tor was easy to work with and returned phone calls and emails promptly. Tor couldn't have made planning this trip any easier for us. He took care of everything!

Very happy with the service. Inam was fast, efficient, and got a great rate for our flights.read more

Really good experience I was recommended this place by one of my family member . I am really…read moreimpressed by the customer service FAST!! And Cheaper then Online!!

This review is for a trip booked in May 2024. We had about a month to plan a trip to Italy and…read morerealized we needed professional help. With such little time, we sheepishly asked Mena if they could help. We worked with Angel who, from my point of view, worked miracles. He helped us plan a twelve day trip, Milan, Florence, and Chianti. Including hotel stays, a tour app (Viator, we loved this and used it for 5 different tours, all of which were incredible - walked to the top (the VERY top) of the Bruneschelli's Dome in Florence, a wonderful walking tour in Milan starting with the Last Supper and traipsing through Milan exploring the historical context in which it was painted. Our trip included a rental car, wonderful hotels, and tickets on the Frecciarosa. No private tours, or private restaurant/wine/cooking/art. Just an incredible, special, beautiful experience from start to end. Thank you, Angel.

This is a long overdue review for a Mena Tours & agency. My wife & I were planning a trip for our…read more25th wedding anniversary back 12/2021 to one of our bucket lists to Barcelona Spain. Usually I would plan our trips but I was having some issues planning because of Covid restrictions & multiple locations. We noticed that Mena Travel had a small advertisement on the back of the church bulletin w/a contact on the ad. Jon/Juan was our go to for Mena Travel. While we didn't book our entire trip through Mena Travel Juan was able to help us w/a number of things that proved to be very helpful. We were going to Spain for 9 days & decided to split our time between Madrid & Barcelona. Jon mentioned that Iberia flew directly from Chicago to Madrid. We did book the airfare through Mena. One of the problems I have w/looking for hotels is not knowing the geography of the cities we're going to. Juan was very helpful w/offering us a number of locations in both Madrid & Barcelona leaving it up to us to pick our choice. Both locations ended up being centrally located in the downtown areas of Madrid & Barcelona. Since Juan lived in Barcelona for 2 years his knowledge of the city proved to be very helpful. He gave me a couple of suggestions for our 25th Anniversary dinner on 12/01/2021. The restaurant I selected based on his recommendation was an awesome place in The Gothic Section of Barcelona called Brugarol. (See my review)

Had a really great experience with Will this morning while getting an international drivers permit…read moreat the 9349 Skokie Blvd, Skokie, IL 60077 location. It took us about 20 minutes in the morning. A few things to note that are great about this location, they open at 7:30am, online it says to bring your completed form and pictures, but they actually have the forms there and they can take your pictures there. We found out that getting the pictures done there is actually cheaper than getting it done at Walgreens. All you really need is to roll up with your license. Overall, great experience. Will was very nice and informative.

Needed our international driver licenses and this is the closest location that does them to our…read morehouse. We were nervous heading there due to the negative reviews. We walked in and were greeted warmly on a Saturday morning. The gentleman who greeted us helped us immediately with our international drivers licenses. The process was seamless. He walked us over the steps for how to send confirmation our our licenses to the company in Japan as we needed them to do the Mario Kart in Tokyo. They are familiar with the company and will tell you exactly how to send the confirmation to them. The value was great and customer service was good. I'm glad we had a better experience than what we anticipated.