Janet is a very skilled professional travel agent and a delight to work with. I was planning a 2…read moreweek trip to Europe with my family to celebrate my 50th birthday. Janet listened to our needs and gave us great recommendations from flights, hotels and everything in between. She did everything for us and shared her experiences going to Europe. My whole family met with her. She took the time to get to know each of us. I was getting even more excited planning the trip with her. Because of COVID-19, we had to cancel our trip. Janet worked hard and was able to get all of our charges refunded. That is a big deal! I will be using Janet again. Planning the trip with her in the future is something I look forward to doing.

Janet is fantastic to work with. When I have complicated travel itineraries, I contact Janet for…read moresourcing the best options for me. Janet seems to work 24/7 as any time I send an email, she responds promptly :) Janet follows up with a phone call or text... so her communication skills are perfect in my opinion. Janet is extremely patient and is a great problem solver. I have had several late changes to my travel itinerary and Janet has made the necessary adjustments without any fuss. I highly recommend JK Travel & Tours for both business and personal travel arrangements. Neil Mullan

I recommend Natalie wholeheartedly, with no reservation. Both my hubby and I were too busy to…read more'study' what we were supposed to know before the first Disney trip. Once we started reading, we knew it could take forever to check all the necessary details when we only had about a month until the trip and we had to arrange everything ASAP. So I searched yelp in desperation. When it comes to organizational skills and attention to detail, I used to think that it would be nearly impossible for anyone to surprise me - until I met Natalie. She is absolutely AMAZING. Through the end of our trip, she provided the most detailed and updated information in such an organized manner at the right timing. And she was available before and during our trip; She responded to all our inquiries in a few hours, mostly within an hour. I remember asking her if she'd ever rest! We had a wonderful time in March right before the closure. Her created schedule could not have been better - She took into consideration various factors, such as my child's age and interests, our preference for different parts of Disney, length of trip, etc. We can't think of any other agent for our future trips because we know that she will provide her expertise in the most thorough, up-to-date, accurate, organized, and actually useful way for our needs. We just contacted her today to plan another trip, to have a safe family vacation. She is a true professional who loves what she does. That's what sets her apart from the rest. ps) She said that she established a travel agency: *SPARK OF MAGIC TRAVEL* ps2) She gets a commission from the vendors, so there is no service fee! The invoice for the Disney trip was the same as the rate we got from Disney or other travel sites. We felt like we paid the same rate for more tips and benefits! (reminding me of this horrible travel agent in NY that I initially contacted first who charged me $$ for checking a hotel room availability.)

Natalie does more than just Disney. I've never been to Disney, but she's booked pretty much every…read morehotel I've staid in for the past couple of years. It doesn't cost anything extra to use her services, and it takes all the stress out of planning things. You just show up, check in, and get on with your vacation. For an introvert who doesn't like to talk on the phone, this service is invaluable. Having someone to do the talking for you just makes vacation that much better! It's one less thing you have to worry about while out on the road. From the simple to the all inclusive luxury vacation, Natalie will take care of it all. She's got all of my vacation business from here on out!

I can't recommend this travel agency enough! I received a fast turnaround and professional service…read morefrom the start. I booked my travel to San Miguel, Mexico with Breakput Travel and everything was taken care of! They also provided tour and restaurant recommendations and even make the reservations for our group! If you are looking for a unique travel experience and assurance that every detail will be taken care of book with Breakout Travel!!!

My daughters (ages 20 and 17) and I traveled to England and France to celebrate life milestones,…read moremake memories, explore new countries, and visit a long-time friend. Justin at Breakout Travel was amazing throughout all phases of planning and during our travels. He was inclusive of my daughters and helped us create an itinerary that captured our diverse (and sometimes opposite) interests, physical capabilities, and budget parameters. We each came home feeling like the trip was planned specifically around our individual needs. During the trip, travel was seamless and went according to the well thought out plan. There were a couple of unpredicatable potential delays due to weather and local events. Justin made himself available to provide logistical (and emotional) support. While no changes ultimately needed to be made, his responsiveness gave us the sense of security we needed throughout our travels. We would highly recommend Breakout Travel, especially Justin, for any trip planning needs.

I've been on 4 Zoom trips over the years (Cuba, Vietnam/Cambodia/Myanmar, Kenya/Tanzania/Rwanda and…read moremost recently Thailand/Sri Lanka). Every trip has been fantastic- lux accommodations, great food, interesting activities and lovely people. The Zoom folks have also booked some private travel for me and I've always found them responsible and responsive. No hesitation in giving them 5 stars. Will definitely travel with them again.

We recently fulfilled a bucket list vacation by traveling to Egypt and Jordan with Zoom Vacations!…read more Joel and his Zoom team took care of everything for us from start to finish! Every day brought us new, exciting adventures and experiences that we will remember for the rest of our lives! All of our accommodations and transfers were first class. We didn't know any of our group at the beginning of the trip, but, by the end, we had a hard time saying good bye to these marvelous, interesting people. To us, this is what travel is all about and Zoom accomplished it with panache' and class! Till we meet again! Cheers! Richard and David

Meg is fantastic! She answers endless questions efficiently and courteously. She responds…read moreimmediately and always offers great suggestions.

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!

I went in here to ship a package to Poland. It was a lot cheaper than doing it through USPS. By sea…read moreit's $0.35 per pound plus $10 processing fee. They will also pack stuff into boxes for you at no extra charge. I saw some babcie going in there with bags of groceries from the supermarket nearby. The staff was friendly and efficient. I was slightly taken aback by the fact that they only spoke to me in Polish. I presume that they can speak English as well since they handle shipping to other countries in Central Eastern Europe. EDIT: Six weeks later, I got my package. I wasn't home when the delivery-man dropped by the first time. Scheduling a redelivery was simple enough. I can speak decent Polish though. I imagine it'd be much tougher otherwise, as the person on the other end of the line does not seem to speak any English.

This company has very rude employees and their customer service is TERRIBLE. I called and sent…read moreemail several times to get information and schedule the shipping service and I never got a reply to my attempts. I went to the store in person, and the two ladies were so RUDE, they to totally ignored me and didn't want to help me at all. If they keep with this attitude their businesses will not last long in USA. Good luck with this poor service.

Absolutely superior service! I have used three other travel agents before meeting Dave, and I will…read moreforever use Hidden Duck Travel in the future! HDT is extremely easy to get along with, excellent communication and expert knowledge. Recently, I realized I booked the wrong cabin type (which would have been a huge issue for me once onboard), but they fixed my error within minutes of me notifying them of the mixup without skipping a beat. Thank you for your continued support and I can't wait to book my next trip with you!

From the owner: Why Choose Hidden Duck Travel?…read more At Hidden Duck Travel, we turn your vacation dreams into stress-free, joy-filled adventures. Whether you’re craving a cruise packed with ocean views, a magical Disney escape, or a vibrant city getaway to New Orleans or Vegas, we’re here to make it happen—with flair. What sets us apart? • Personalized Planning: No cookie-cutter itineraries here. Every trip is customized to fit your travel style, needs, and wishlist. • Certified & Experienced: We’re pros in cruise vacations, all-inclusives, and theme park magic, and we know the tips and tricks that make your trip smooth from start to finish. • Fun, Friendly, & Real: Think of us as your travel-obsessed bestie who just happens to know how to find the best deals, the hidden gems, and the easiest way to make it all happen. Let’s plan your next escape—the Hidden Duck way.

Awesome staff, friendly, always helpful. They are willing to do their best to make from your…read morevacation an incredible experience. We recently came back from a cruise , unique experience . Their service, quality packages and professionalism stands out from many others in the field. Really appreciate their effort to make us happy within any detail of our vacation . Thank you , guys, you are THE BEST!

From the owner: All inclusive trips to the Caribbean & Mexico, Family Vacations, Exotic Vacations, Adults Only,…read moreCruises, Honeymoon, City Tours, Europe, Air Tickets