We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Justin Smith helped make our home buying process very easy and efficient. I shopped around a lot…read morewith a variety of lenders and none of them came remotely close to the client service that Justin provided. While other lenders were reactive, Justin was proactive, always available, could always explain things clearly and timely, and provided very competitive rates. Our closing process was smooth and easy. Definitely recommend to anyone looking for a great lender.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

Ask for John Lehman! He's the BEST! John was the first and only mortgage lender we spoke to and he…read moremade the process very easy! From the moment we first spoke on the phone, I felt like I was chatting with a long time friend! John explained the home buying process every step of the way! Responses always timely! We are HAPPY to say that we closed on our house in just a few days over a month! Thank you John and Gold Financial Services for helping our family purchase our home!

I had a great experience with this organization. I resolved, for the New Year, to get my finances…read moreworking for ME. It started with a simple inquiry on January 8th with "Do you think I could do better?" regarding my mortgage. Long story short, the new mortgage was closed and funded by January 31! I am saving BIG bucks each month and it was so simple. I highly recommend Gold Financial Services!

Worked with Ed Fussell and his team on my first home purchase here in Texas and he was incredibly…read moreinformative and helpful. He worked hard for us and kept us updated every step of the way even with the complications and intricacies of our mortgage/loan. Would recommend over and over!

My wife and I had paid off our house and then, later, realized we had work that needed completed…read moreon our pool, yard, master bedroom. We met Ed and he asked us a lot of questions, and then professionally guided us through several scenarios on how to do this. He also projected out where the Fed was on interest rate movements, and helped us lock in our loan well before the rates started exceeding 4+ percent. He literally, through his efforts and professionalism saved us tens of thousands of dollars. We recommend him for any consumer looking to buy or refinance. And, he shared his special recipe for a killer peach cobbler in his newsletter!

Excellent mortgage company/servicer. Human beings answer the phone, and all are extremely helpful…read more Highly recommend.

From the owner: Whether you're a first-time homebuyer or refinancing an existing home, our experienced loan experts…read morecan help you choose a home loan program that's right for you.

I'm all about the customer service and this place is consistently great! I visit this bank because…read morethey are part of the credit union service center network which means I can do shared banking with my credit union in Louisiana. The associates are always polite and helpful and my experiences are quick and easy. And I swear there is never a line, lol! I haven't opened an account with them yet but they have all types of incentives for their members, so maybe one day... Also, one day I concerned the people at the bank because I sat in my car (working from my phone) for about 45 mins and the associate came out and tapped on my window to check on me! I have to say, I appreciate the fact that they even noticed, AND were concerned! Thank you!

Unacceptable to keep a customer of over 10 years o. Hold for upwards of 2 hours. It is the worst…read moreexperience I have ever had with my bank. I am not sure that ant excuse at this point is valid enough to justify a 2 hour wait time. I am resolving my issue and then considering another banking option. I work and have a one hour lunch break and do not have access to my phone again until 6pm. Well I certainly can't contact my credit union of over 10 years at 6p can I?

BUYER BEWARE! I would not recommend Supreme Lending. They…read moreare reponsive on applications and once they get your application going they take FOREVER to get a loan approved. Understand we are in COVID times. I submitted my application and tracked down everything they asked for. Then I inquired about timing-when would my loan close.... Well, every month they emailed me back asking for more docs. I submitted bank information THREE MONTHS in a row, along with CC info. Each time they told me the loan would close soon... Either they are DISORGANIZED or they are just plain dumb. I could not figure out which. Finally, after FOUR MONTHS of this, I cancelled my application and got other funding. If you want to strung along for MONTHS then try them. If you need and want something done, DO NOT TRY THEM.

I just closed my refi with Brian Mitchell at Supreme Lending, and he was awesome. Super responsive,…read moreI always got a call back or email within a few hours of asking a question. These guys also had the best rate on Jumbo loan I could find anywhere. Highly recommend them.

I can no longer recommend Churchill Mortgage because within less than 2 years, they've passed us…read moreoff to another loan provider. We had to get acquainted with all new people, a website, and update a bunch of information as well as insurance that was very stressful and completely out of our control. We chose Churchill because they came highly recommend from Dave Ramsey. We never missed a payment and were on the fast-track to pay our house off in under 4 years but I guess Churchill saw this as an opportunity to rid us off since we weren't a "profitable loan" they could feed off the interest for 15+ years. They also acted like this was a norm in the mortgage business, reassuring us with a high-quality video and emails that everything is a-okay, but I've been through 3 different homes and loans in over 10 years and had NEVER been passed off to a new lender until now. This all just came out of no where and we did not appreciate it at all!!

Mason and the team at Churchill Mortgage were recommended to us by our realtor and I am so thankful…read morethat he did. They are a first-class organization that makes the normally extremely complicated process of buying a home simple and straightforward. They handle everything on the front end so you can ensure you're pre-approved before you ever go into negotiations. It's also handled digitally which means that it is quick and easy. If I ever had a question, they were there with an answer. They work extremely hard and are completely customer-centric. They even sent us a couple of pizzas the day we moved into our new house which was a blessing after a long day of moving. In the end, if you're looking for a great partner to help you through the process of buying a home, look no further.

Susanne is Amazing! We have been so blessed to have had her come into our lives! At the beginning…read moreof the loan process, since this was our first time buying a home and having no idea what our options were at all, she made the impossible (so we thought) possible! She promised us that she would get us qualified and into a home and she definitely delivered on her promises and offered unlimited guidance.We have now made a life long friend who showed us that she truly cares!This woman is a ROCKSTAR

From the owner: We are here for our clients and work through all problems that may arise during the loan approval!…read moreWe don't just send you your way when it gets tricky or difficult, we have here for YOU all the way, anytime!