Mike was the best! He is a great communicator and worked so hard to get me into the house I…read morewanted! I couldn't recommend him more.

The re-fi process can be very paperwork intensive and Mike stayed on top of it every step of the…read moreway. He was better than a personal assistant with keeping things in order! We were not approved by the lender the 1st time and as soon as the requirements changed he called us to try again and it worked. Mike has been doing this a long time! He knows what he's doing, and he is definitely an advocate to get you through the process! Thanks Mike! :)

Update to review of Aug 22,2024. Was told to contact social…read moremedia @axos bank. No such department or person. I must say they finally fixed the website problem with down loads in November 2024. I have stayed with them as an online bank.

Should be renamed Satan's Bank…read more They are thieves! Try to call, you're sent to india to someone who can't speak anything near fluent English, ask to transferred Stateside so I could understand them and no, unable to transfer. They pay almost no interest, Dad put beneficiaries on his account before he died, they refuse to honor it and locked me, the POA and Guardian out of the app!! They're demanding probate and refuse to provide critical IRS data even though he is deceased. I'm filing with every government regulatory agency on their lawlessness and attempts to confiscate hundreds of thousands of dollars. Stay away! You've been warned!

Sold me and my information without my consent to Elin Financial. Lost my information and neither…read moreElin and Blu could tell me what transactions were in the $300 that Elin claimed I now owed them. Bunch of clowns running the bank now and I closed my accounts. Had to pay that totally opaque number to close my unactivated new credit card, zero records available in either's customer service as to what charges and transactions made ip that total.

This was always a decent financial institution but in the past 3 or 4 years it has gone down hill…read more I was trying to close out a HELOC today and had to deal with multiple transfers before finally getting the payoff statement. That statement said to call 858-795-6100 to verify the payoff amount. It seems that phone number is no longer in service so all of the pay off statements were being sent out with an invalid phone number. I was literally on the phone for over an hour with multiple employees to resolve this. This CU is short of employees and those there seem poorly trained. How many times do they have to apologize before the company makes changes?

It took me about a year from when I first reached out to Brian, before we actually decided to pull…read morethe trigger and buy a house. During that time, Brian was patient, helpful, and answered questions when we had them. When it came to actually getting the loan done, Brian and his team did a great job. They were easy to communicate with, and responded quickly, even to off hour texts. Docs were ready ahead of schedule, and we were able to sign and have everything over to title with about a weeks room to spare. Lastly, all the final numbers and costs were as promised during the initial quote phase. This was just a straight forward and easy loan process. We had a few curveballs, but Brian was ready for them. Overall we are very satisfied!

We worked with Brian for our first home purchase back in 2002. We were purchasing a condo in San…read moreDiego and as young, first-time home buyers we had many questions. Brian took the time to answer every. single. one of them and we had a lot! :-) Our purchase went through quickly and smoothly without any issues. He and his team were organized, efficient and knowledgeable. When it was time for us to purchase a larger home in 2006, we of course contacted Brian again. We were a bit worried, though, whether he would be able to do it as the home we were purchasing was in Temecula. No problem! Once again, we worked with Brain for our home loan and Brian and his team completed the purchased without any problems. Even our realtors from here in Temecula were impressed! Fast forward to 2017...we reached out again to Brian this time to refinance our home in Temecula. We worked with Brian and his wonderful production manager, Kayla, and our refinance was completed quickly and as always without issue! We highly recommend Brian Reynolds and will always return to him for our mortgage needs! Thanks, Brian!

NOT YOUR AVERAGE BROKER…read more I bought a home through Beer Homes and Mark was recommended as the mortgage broker. I unfortunately think highly of myself as a former management consultant, CFO and now business owner... so when you say "mortgage broker" I would have never imagined that I would become friends with this man, call him at least 2x per year for advice (and have him send me away anytime there is a better value), value his deep insight in things beyond finance, and just genuinely care for the guy. If it sounds like I'm in love with Mark, I am. If you're reading this know that I'm writing it because I can guarantee you'll feel the same way. PS his background is in the debt markets in Central America and the man is wicked smart.

Mark handled a re-fi for us in 2021. He made the process so easy. Mark is efficient, professional…read moreand personable. He is so easy to work with! Mark was easily accessible and returned our calls and emails promptly. We were amazed and pleased with his service! In January of this year, we found our dream home in New Mexico. We needed to move fast on the purchase of this home and sale of our San Diego home. We called Mark for guidance and WOW! He assembled a team of professionals from his contacts and worked with our New Mexico realtor. He checked in frequently with us to make sure we were on track and receiving the assistance and service we needed to make this short-fused transition. We are now settled and happy in our NM home, due in great part to Mark! I highly recommend Mark and would give him 10 stars if that was possible!

We were in the market to refinance our home and the Furrows & Wagner team of Caliber home loans in…read moreSan Diego provided us with nothing but the best service. Our last refinance was thru USAA, and almost did not happen because we became so frustrated with fheir customer service and lack of communication. Cassie and Trevor at Caliber Home Loans kept us updated thru every step of the way this time and we even had viable options if what we were looking to do was not possible. We would highly recommend this group of professionals for your mortgage needs and will never use a traditional bank/credit union again.

My husband and I worked with David Wright to obtain a home loan, and he was truly wonderful to work…read morewith. He was direct, personable, and really took the time to educate us about home mortgages and the options available to us. I would highly recommend both him and Caliber to anyone looking to buy in the greater San Diego area.

Um, is there a button for six stars on this thing?! We had been looking to buy a home for a couple…read moreof years now and Kim was always there, ready to answer questions and prepare a pre-qual letter within 10-20 minutes of needing one. When we finally got an offer accepted, Kim and her team immediately jumped right in and managed to pull off getting the loan approved and funded well ahead of when escrow was scheduled to close. They were super fast to answer any questions I had and in language simple enough for me to understand. Everyone there is so likeable - it's like chatting with an old friend on the phone. I never felt like my questions were stupid ones (when I'm sure some of them were). During the escrow, one of our family members urged us to go with a different lender (whom we didn't know) just because they (maybe) could offer us a very slightly lower rate. It wasn't a hard decision for us, but we stuck with Kim and, in the end, locked in an AMAZING rate and got stellar customer service on top of it. These guys rock. If anyone ever tries to get me to go with another lender again, I might just have to break out the nunchucks...

"Kimberly made everything so easy, always so kind and pleasant to talk to, sometimes things like…read morethis can be very stressfu,l there was no stress at all. Kimberly was amazing. If I had any questions she always took the time to explain each answer."

Amazing customer service, support and clear open communication. Stan and Michelle were beyond…read moreattentive to my family's needs and were always available to answer our questions. They worked on getting us the best rate possible and it was even less than our original rate. Bravo Zulu! Top tier service from the beginning to closing, they made everything less stressful than any other loan officer I have ever dealt with.

We have known our mortgage officer, Ann Geske, for almost 4 years. She helped us buy our current…read morehome so it was a no brainer for us to call on her for our second home purchase. Always professional. Kept us on track. No waiting on her team but she was always out front updating us on every phase. We cannot thank you enough Ann. We will be back soon for our forever home! Danny and Patti Anderson

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

It's been almost a year at our new home and Renzo helped us with us refinance! It was our first…read moretime so we had a lot of questions. He walked us through the entire process professionally and kindly. The entire thing went very smoothly. He was always available to answer our inquiries. Prior to refinancing, there was an incident where we had an issue with our escrow account and Renzo graciously agreed to assist us by having a three way call with customer service. This is one of many examples to show how he goes above and beyond to help his clients out; The quality of customer service was beyond a doubt amazing! Thanks again for everything and helping us out! Most definitely recommend Renzo if you are seeking a home loan or need assistance with refinancing.