Do not recommend! Been getting my glasses here for years. Had an exam and prescribed new lenses…read more Brought frames in for lenses to be put into with me to my appointment. I was told they were not needed. A few days later I get a call saying they need the frames! I live 25 miles away and am working when they're open. Needless to say, I had to take time off of work. Took time off for the appointment, now to bring frames and soon to pick up frames. It cost me a lot of money. They finally apologized after I made mention that they couldn't even apologize. If it was a mistake, then say you made a mistake! Don't keep making excuses and making me pay for it.

Watch what you get charged for glasses not worth it. After you pay one amount they charge you more.read more

I been going to Preferred eye care for 12 years, the only place I will take my daughter.read more

From the owner: We specialize in full-service, personalized eyecare for patients of all ages. Our doctors and…read moreoptometric professionals have the technical knowledge and expertise to cater to your eye care needs. We offer comprehensive eye exams, diagnosis, and treatment of eye diseases, dry eye treatment, LASIK co-management, designer eyeglasses, sunglasses, contact lenses, and contact lens fitting.

I have just read a woman who had trouble getting there glass here and went to heartland.. I have…read morehad great experience with them as I left heartland because we could not see our of our glasses, this happen three year in a row, finally left and came here and now i can see out of my glasses.. this just did not happen to me also my husband, we are very happy here with our care.

Dr. Macha was able to work my wife into his hectic Holiday schedule when her eye infection hadn't…read moreimproved after being examined/treated by our longtime eye care provider. The staff was friendly and competent and Dr. Macha correctly diagnosed her eye infection and prescribed Rx's that has given her relief. She is pain free and the swelling and redness is virtually gone. His staff scheduled a near-term follow up appointment for her and I will be seen by him in March for a thorough examination. Dr. Macha and his practice has two new patients!

Friendly and efficient staff. They are courteous and patient with our children…read more Highly recommend!

They rescheduled my appointment bc of bad weather but it was only flash flood warnings NEVER USE…read moreTHEM

Long wait times...1-2 hrs for 4 minutes of the doctor's time. The most frustrating experience…read moreimaginable. I went there with a serious problem, they had no time for questions. I had to do my own research and prod them into treatment. On the 1st visit my eyes were dilated with very strong drops normally reserved for extreme situations. My pupils remained dilated for 11 days (I thought I was going blind). I questioned staff to find out what had been used. They made a 'mistake' and now keep it in a locked cabinet. No acknowledgement or apology. When I described some of my experiences to 3 other ophthalmologists they were very concerned. I felt this was a cattle call...make as much money as you possibly can, no matter the outcome for the patients.

He is the best eye dr around. He has done the whole family. They are very through eye exams…read more Best I ever had

1. The doctor hurries through the exam & shuttles people through quickly…read more 2. Got my prescription wrong. 3. Tried to charge me twice. 4. Texted me that my "eyewear" was in. When I went to pick it up, only the lenses arrived, WITHOUT THE FRAMES. 5. Do not recommend.

Today I had my second visit this year. On my first visit for my annual eye test they discovered I…read morehad cataracts. Two weeks ago I had surgery to correct this issue and was back for my follow up exam. Dr Marrow is very thorough and I am confident that I will be able to see clearly again. After my exam I was ready to head to Walmart for glasses because we all know they cost a lot more at the optometrists right? They convinced me to just look around and price out while I was there and see what I could get. Bree was a fun and knowledgeable shopping partner and we tried on numerous frames and talked about the pros and cons of each of them. She had me feeling like I was shopping with a close friend instead of an employee of the office. Finally I found a frame I really liked and we sat down to talk price. i was still planning on heading to Walmart because I was sure it would be higher than I was able to go, but I did have fun. I discovered that the entire pair, with better lenses and all of the coatings was actually LESS than what I had paid in June for my bottom of the line, get me through until after surgery, glasses at Walmart. Nearly $100 dollars cheaper. I am so excited about my purchase! Now the big downside about purchasing glasses at Dr Tavel's . At Lens Crafters or eyeglass World my glasses would have been ready by tomorrow. At Walmart it would take a week, but at Dr Tavels they said it will take an unbelievable 4 weeks. I almost backed out because of it. The only reason I didn't is I really do love the frames and the price was so good. I will update this if it takes even longer than that, and probably lower the star rating to reflect it.

All of the Doctors and Staff have provided 1 st rate service, making it a positive pleasant…read moreexperience.