Dr. Zgunda was wonderful. He was friendly and took the time to listen to my concerns and addressed each one. The tech that did the testing before I saw Dr. Z. was nice. The tech that helped me pick out glasses was great too. The only reason I gave it four stars is because they did not have a good selection of glasses. I couldn't hardly find any I liked, but I did find a pair. They are very similar to the ones I have now, and I wanted something a little different. read more

Every person I came in contact with was kind and helpful. I was able to get my current glasses adjusted to fit my face better by the optical technician. She managed to save me from having to spend money on new glasses. My experience was wonderful! read more

Used to be better Messed up appointment day, date, and the year. Scheduled us for next year,now due to your mistake have no openings until May. This pushes us later in the year not only for this year but all following years. To say the least I am not happy about this. read more

Total bust waited 4 months to get in to see Dr. Wilson only to find out that he retired so I do the eye exam with Doogie Houser and go to get my glasses and I don't see any frames I like so I tell them I'll get my old glasses and helmet and be back, 2 days later when I went they didn't know who I was. That was July 30 to Aug 1 and I still DON'T HAVE GLASSES read more

Was told I had an emergency eye condition that needed attention immediately. They tried to get me into see a specialist same day, but he wouldn't answer his on call request. So I was booked into a next day Saturday appt in Carmel In. After rearranging my weekend plans for this "Emergent situation" I wound up spending 4 hours driving time, 3 hours in waiting rooms, for a 7 minute exam by this specialist stating it could wait until next Saturday since they needed prior auth from my insurance. The same insurance Family Vision care has on file and apparently did not take the time to send in the prior auth for this Emergent situation. Someone didn't communicate well, either it IS an emergency, and the specialist is risking my eyesight for monetary issues, or it is not an emergency, and the Family Vision Care provided caused me to waste a weekend, had me get a driver for the injection I never got, and upset her weekend plans for no reason. Someone is wrong, and it wasn't me. An explanation would seem to be in order. read more

Generally, the staff are always kind and accommodating. In this visit, my earpiece had broken on my glasses. My husband had been out there to inquire about replacement frames and was told they were under warranty. Because of my work hours, I had to take time off work to present to the office. When the person came back from talking to the "manager" he said because the Jimmy Choo frames I had chosen were discontinued when I bought them, that I would need to pay FULL price out of pocket to replace them. My new eye exam is not due until later in the year. Wearing glasses is essential for me to be able to have sight to do anything. I am disappointed that their "policy" is to gouge the consumer. read more

Excellent service, kind and answers all my question. I have been a patient for years. I highly recommend! read more

doctor was good but had me waiting 20 minutes. I was about ready to walk out. I think they should of updated me. I'm not sure about returning. read more

I really enjoyed meeting Dr Zungda. He was very polite and a nice personality. His evaluation of my eyes were quick and very professional. Thank you. read more

y family and I have been going to Dr Wynde since 2000-2001. We love her and how she treats her patients. But when we walked in the Wink gallery one day we were not treated very kindly. I work in healthcare so I get it. but to be flat out rude and huff and puff that you had to do your job on a Saturday. I question if it's time for me and my family to find another eye dr. Sometimes when making an appointment the lady acts like I'm bothering her. most of the staff are newer so I give them grace. But maybe they need trained on kindness and tone. Debbie is the wink gallery is always so kind and willing to help!! She has been there forever and I hope they see how valuable she is!!! She helps my sons pick the best frames and it's not stressful!! read more

I haven't been to the eye doctor in years due to anxiety and the eye doctor just scares me in general. However I finally got the courage to go to a new clinic and picked Family Vision. When I first walked in this place was so clean, and looked absolutely beautiful. The staff was very friendly and made me feel welcomed. They checked me in and I did the regular vision check-up and the experience was absolutely amazing. I didn't have a bit of anxiety or anything. They even made me laugh! I look forward to going back. I absolutely would recommend this place and the wonderful staff. read more

I saw Dr McCaslin for a reoccurring problem with my right cornea. She did an excellent job and got my eye cleared up quickly. Everyone in there that I have dealt with have been fantastic. I would recommend any of the doctors in here. Family Vision is the best! read more

I have been a patient at Family Vision Care for more than 12 years. My entire family has always received excellent care. The staff are professional in every way and the doctors are top notch. I wouldn't go anywhere else. read more

Everyone from the front desk staff to the doctor was friendly and professional. Appreciated the time the doctor spent with me. Never felt rushed. read more

Excellent services, friendly staff more importantly helpful. Professional office without being cold. The latest in technology ensures you will receive the highest level of care and assessment. Dr. David Wilson is a professional with a friendly manner who genuinely cares about his patients. Highly recommend their services. I traveled from Indianapolis to continue my care with David. read more

Top notch operation. Highly recommended. You will not be disappointed. Dr. Wynde and her staff have helped me for 15 years. Never disappointed. Very nice office and show room. read more

Friendly and efficient staff. They are courteous and patient with our children. Highly recommend! read more

I don't always think of medical establishments as businesses, but these guys know how to do it right. They value your time and when you are there they treat you like you are the most important person to them. They are cutting edge, knowledgeable, and efficient. I like that you are always made aware of your options, including you as a partner in your medical treatment. The facility is beautiful and welcoming. read more

Family Vision Care is the best eye care facility in the city of Muncie. The staff is easy-going and accommodating. The doctors are professional and caring to a fault. I wouldn't go anywhere else!! read more

If you want to be bamboozled by hidden fees, please, by all means, set up an appointment with this place. I called ahead and asked for fees for the services I was seeking. I was pleased with the information I received and set up an appointment. However, once the exam was completed, I was hit with over $100 in fees that were not disclosed at the beginning. They even attempted to overcharge me another $20 on top of the hidden fees. When I expressed my concern about the discrepancies, I was told that I was rude by a staff member whom I had never even seen up until that point. So I guess this business thinks it is rude for a customer to speak up when they have been purposely misled and overcharged but it's not rude to screw a customer over. If you don't care about throwing your money away and don't mind being straight up lied to, this may be just the place for you. read more

I just want to say that Dr. Wilson is very rude and uncaring. I had problems with my eyes and he wouldn't listen to my concerns. Also, just because I chose another doctor in that facility he won't let me come back to any of their doctors. I don't think that's rightm I didn't do anything wrong. read more