I was having less luck with new glasses and began to wonder if they'd been made improperly. And…read morethen the opthamalogist at Costco recommended cataract surgery. I was surprised. I went through with it. To say it was life changing isn't strong enough. I see clear - even in dim light. I discovered there are way more stars in the night sky than I knew. Reading doesn't tire out my eyes anymore. And eyeglass prescriptions are not only infrequent going forward, they are cheaper because I no longer have to pay for the polycarbonate lenses.

I scheduled an appointment three weeks in advance, only to receive a call after 5 p.m. the night…read morebefore informing me that the appointment had been incorrectly entered by the call center and would need to be rescheduled. That alone was frustrating and unprofessional. What made it worse was the call itself. Heidi, the representative who contacted me, was rude, dismissive, and clearly not suited for customer-facing work--especially not at the end of the day when she seems unable to manage her attitude. Her tone made it clear she had no interest in helping resolve the issue she was calling about. This experience was enough to convince me to take my business elsewhere. If this is the level of service you consider acceptable, I won't be the only one.

I have stopped in to Pacific Eye Care twice now over the past couple of years while visiting…read morefriends in the area. I randomly walked in with minor eye irritation issues, and both times the staff were welcoming, friendly, and attentive. To me, this demonstrates community - a business that cares enough to take the time to help someone who just walked in off the street. Thank you to everyone who works at Pacific Eye Care! Lisa from Portland

Find somewhere else to go. You could drive to Alaska, take…read morea cruise and return with your tales of Glaciers, Bears and Whales, then disembark, walk until you find any Eyecare office in Anchorage, and you'd still beat the wait times offered at Pacific Eyecare. I'm sitting here waiting... still...and thinking about opening up my own Eyecare business here in P-Town. I have no relevant experience, no medical equipment and no frames to sell. I'd just hang a sign on my door that says "We are not Pacific Eyecare". It would be an overnight success!! But seriously.. Do yourself or your loved ones a favor.. Go somewhere else..

Dr. Reis has been an excellent provider of eye care. For my first appointment I mentioned…read moreirritating flashing and floaters. He did a thorough exam and immediately referred me to a retinal surgeon for evaluation. He has since closely and carefully monitored my eye health. Having moved to the Olympic Peninsula from a major metropolitan area, I have experience with the care of ophthalmologists at a large university hospital. They may have been top in their field but I have received no better care than I have by Dr. Reis. I trust him implicitly. One note for those seeking an appointment with Dr. Reis, I was informed this practice has been purchased by a new team of ophthalmologists and Dr. Reis is no longer working there. I hope to follow him to his next location.

He was just great. Did everything correctly very through and efficient. Very personable. I would…read morerecommend him to everyone.

There are people out there that have to go to work and then there are people that want to go to…read morework. When I showed up today, I was greeted with a smile from every employee, and these people wanted to go to work. There was no fake smile, there was no this isn't my job. They were working together in a very positive way.

Dr. Chen and Dr. My have gone overboard to diagnose and treat my multiple eye issues over the past…read more2 months. They have fit me in when I had issues and referred me out quickly, as needed. I feel confident in their expertise and feel privileged to have them as my Drs. The office staff is phenomenal, especially Abby at the front desk. I cannot recommend them enough! Awesome group of people!

They have been my dentists for approximately 15 years. My mouth was quite problematic when I first…read morevisited them... poor crowns, root canals, missing teeth etc. Dr Savidge has been an amazing partner I dealing with problems... both chronic and acute. His billing is fair, he takes most insurances and his costs are very reasonable for the scope and range of his work!! I never thought I'd say it... but my dentist is awesome !!!

I hadn't seen a dentist in awhile... no counseling just straightforward care. Easy scheduling,…read morefriendly staff. I highly recommend

Superior skill, excellent and all new facility, warm thorough staff, affordable! I moved from…read moreCalifornia where I had exceptional, but expensive dental care. I have generally "good" teeth but I'm a grinder and a clencher so I have a lot of wear and tear on my teeth, a lot. This time I got implants. Dr. Woodland, Elaine and the support staff in the Sequim office as well as the dentists and staff in Port Hadlock are above and beyond. Truly. I have been consistently impressed by their skills, warmth, consideration and affordability. I highly, Highly recommend Olympic Smile in both Sequim and Port Hadlock

My husband went here with a severe toothache. The tooth was extracted, and the dentist performed a…read morebone graft for a future implant. No antibiotics were prescribed because the dentist claimed there was no significant infection. We later went to a specialist in Tacoma for an implant evaluation, only to discover the entire extraction site was severely infected. The Tacoma specialist had to perform a deep cleaning, and we were informed the probability of a successful implant is now very low due to how this was handled. Communication from the Sequim office has been terrible. I called twice and was promised a callback, which never happened. After sending a strong email, the dentist finally called, claimed everything was done properly, pointed out that there was actually another tooth that was infected and promised a follow-up email. That email never arrived. In the end, we deeply regret our decision to trust this office with his care. After thinking about this situation I realized that the dentist didn't offer refund. Will actually follow up with insurance about this.

What a well ran, finely tuned experience. It was my introductory visit. i did not have a doctors…read morereferral, but with family history, i was able to get in. Meaning, when i called to make the appointment: i was "screened" to make sure i wasn't wasting my money. Day of appointment, empty waiting room, minimal wait time. I traversed through a 3 rooms (stations), 2 for assessments. First room : medical history, glaucoma test, eye dial action, and eye chart reading. Second room: my retina was images on 2 different machines. Third room - Dr O'Malley provided assessment. He has a thorough and sequential (apparent) first visit routine. Stepping through some basic eye physiology as a basis for explains the images and results. i'm normally a guy who likes to skip through the introduction and jump right to the end, but this tune i but my tongue and listened and went along for the ride. I'm glad i did. It's obvious Dr O'Malley read my induct form, and in a honest, direct and plain spoken manner, addressed things he saw - effects of genetics and efficacy of vitamins. In parting, he said i didn't need to see a specialist (like him) for a follow up in a couple of years. Meaning. he focused on the level of care i needed, not generating more patients (and money) for his practice. I went to a gucci (say Ferrari for car buffs like me) Doctor, so i could create a baseline to track any changes, so my next appointment is in 2 years.

I am so grateful for Dr Spinak and everyone at Retina Center. Sequim is lucky to have you. Thank…read moreyou

For regular medical care Jamestown is great. I love how attentive our doctor is and how responsive…read morethe team is when I call or leave a message. I had surgery in Seattle last year and Dr Wu was excellent in making sure all my pre surgery labs and exams were completed on time. I trust Jamestown with my medical care!! They are also excellent in making referrals for services elsewhere.

Update to previous review:…read more Whoa!!!! My mind is blown right now at the lack of basic customer service skills just exhibited by the COO of Jamestown Family Health Clinic who called to follow up on feedback I provided. After explaining my feedback/frustration she said, "okay now it's my turn" "you [talking about me] don't need to school me right now" in response to me being shocked at her attitude in her comment mentioned before. I'm completely shocked that this is the standard of care/concern/customer service that Jamestown Family Health Clinic is standing by!