The eyeglass department has a great selection, with very kind, patient, and personalized service…read more Wait time for pick up was less than the usual 10 day estimate.

If you are looking for an amazing, professional, and compassionate clinic this is the place! Every…read moretime we visit we are greeted by smiles and knowledgeable staff. Both my husband and I trust this clinic. During our last appointments, Dr. Kristi Poe, was beyond thorough. She explained things in a way we could understand, answered all our questions and concerns , and made sure we were informed with the recommendations. Her technician is quite kind and compassionate . My last trip to the office for a product pick up, I was met with a beautiful smile from Mari. She assisted me in an order pick up and guided me with some questions I had. She was able to provide insight to who I need to contact regarding follow up. The other front desk personnel is amazing too. Unfortunately, I can't recall her name. She is definitely worth a shout out too! For giving me compliments that made my day! I left feeling happy and excited about the rest of the day thanks to her! I have no hesitation in recommending this clinic . Thank you to the staff for all that you do!

Very nice, professional, and knowledgeable team & Dr…read more Quick to assist with emergencies and willing to answer any questions.

I had surgery in August 2024. Absolute disaster!! Was told by another opthomologist 3 month later…read morethat there was so much damage it would take two more surgeries to fix it! Been going to UW eye clinic since (anpprox 18 months so far) and not even sure they will be able to repair it!! Island Eye Care? NOT A CHANCE!!

Bayview Vision Clinic in Langley does more detailed work, they are faster, more personable, have a…read moremore comfortable and quieter office space and have much better parking.

I was excited to find an eye doctor close to me, so I booked at the Coupeville location despite the…read morenegative reviews. Unfortunately I'm still be looking for that local eye doctor. I'm hoping my review can provide additional clarity and context on their practices, so that they can improve, because it's clear a lot of people are being misled and extremely inconvenienced by this place. I agree with what people say about the staff. It is definitely not a warm, welcoming place. That's not a big problem for me as I'm not the chattiest person myself, but it's definitely not the "island" feel you'd expect as a local. I want to make it clear that I don't blame the staff. They are clearly working in a difficult environment with upset customers, so I hope that whoever is in charge can help improve this. Now, getting to technician Ashley -- that's where I decided the place is not worth any investment of time, and left after ~7 minutes. We go back to the exam room, and things start normal. I'm a new patient but I came well-prepped with my prescriptions, etc. I start to talk about my contact lens needs and things get unhinged. This must be a sore subject with Ashley. She turns to me, glares, and says we will not be doing contact lens exams today, that's an entirely different appointment. This was surprising to me, because I've been visiting eye doctors for over 30 years now, and they all do a glasses/eye exam at the same time, and there was never any disclaimer up front that they wouldn't. And why does Ashley seem so hostile about the subject? But that's fine, I told her I was surprised because usually eye doctors do the exams at the same time and she says "you're not even wearing contacts and we have no way of knowing what your prescription is". Meanwhile I was carrying my prescription in my hand, which I had just showed her. Keep in mind I don't have any contacts to wear because I ran out of them. I told her this, but I think this is where Ashley trip-wired because I didn't fit into her list of excuses. After listening to a bunch of confusing sentences about why this is a totally unusually, unreasonable request for me to make, I called it. I simply told her that I'm going to leave because this is very strange. My guess is that this place tries to get by on volume vs quality. I'm sure there are enough first-time people coming through that are misled by the reviews. Note that most of the positive ones are for different locations, but the Coupeville ones generally have something ranging from strange to unhinged. I do hope they improve their practices. It's no doubt a horrible place to work, and I feel bad for the staff. I'll keep checking back on the reviews in case they improve eventually!

I've been a patient at Mill Creek Family Eye Center for over 12 years and have consistently had…read moregreat experiences. I even continued scheduling appointments here while living in Oregon because I couldn't find a provider I liked as much. Everyone, from the front desk staff to the optometrists, is friendly, professional, and knowledgeable. Whenever I've had questions, they've taken the time to answer them thoroughly and make sure I understood. I highly recommend Mill Creek Family Eye Center for quality eye care and excellent customer service.

Always a 5 star experience for me! Beautiful office, friendly staff, & excellent doctorsread more

Love Harborview Vision - Dr Burge is the best - Great selection of frames - Great prices - Friendly…read moreService

I very rarely give one star reviews, but I feel like my bizarre experience here warrants one…read more My first appointment....I went there only needing a basic eye exam mainly to update my contact prescription, glasses too, but that was secondary. The receptionist couldn't have been nicer, she was friendly and personable over the phone and in person. When I got there, I was a little bit surprised at how dated all of the equipment looked, but whatever, it is what it is. Typically, every eye appointment I have ever had has lasted maybe 30 minutes tops, in and out, new prescription, done. Not so here...during the hour and half that I was there, Dr. Burge used every piece of equipment in the building...3 different rooms, eye dilation, the "air puff" test, slit lamp exam, some other test that he wanted to "use me as a guinea pig" for, along with the rest of the standard tests. After an hour and half, I was told that there was a problem with my cornea and I was to use eye drops every day and come back in a month. So...I left with no contact prescription or glasses prescription. Appointment number 2...after a month of eye drops, I went back. Dr. Burge did another slit lamp exam...for a full 5 minutes (a long time to have a bright light shining back and forth over my eyes). He then left the room for no less than 30 minutes, came back with a medical book and flipped through it looking for an answer to what could be wrong with my corneas...I sat through 15-20 minutes of a doctor trying to look up answers from a text book essentially. I left, again, without a prescription for my contacts (I did get my glasses prescription after asking for it), and a prescription for an antibacterial eye drop (when I asked if it was infection being treated, I was told no...this "might work though". Come back in a week and if it worked, great. If not, he would give me a prescription for steroid eye drops to see if that would work, followed by another appointment). ...another hour or more wasted... Well...I never filled the prescription for the eye drops. Instead, I got a second opinion from another eye doctor, and lo and behold...nothing was wrong with my corneas or any other part of my eye, and I left that doctor's office with updated prescription in hand and new contacts in my eyes. So thanks to Dr. Burge, I used up the one eye exam my insurance allows per year, and had to pay out of pocket for another exam from a different doctor just to get my prescription updated. I would say if you value your time, probably look for a different eye doctor.

Super friendly staff, and fast service. They don't have the biggest selection of frames, but they…read morehave good frames. I'll go back.

I have never written a review before but I feel compelled to do so for Dr Godines. As a senior, I…read morehave been to many eye doctors but none have compared to Dr Godines. He is so pleasant, kind, understanding, professional, and very thorough. We drive from Leavenworth just to see him and he makes it well worth the time and effort and so appreciative as we are of him. Krista is also very pleasant and knowledgeable. Thank you so very much, Dr Godines, and Krista as well! Jim and Sandy

They're so good, they're no longer accepting new patients. This important tidbit wasn't updated on…read moreany websites. Super disappointed because I was convinced I had found my forever optometrist. If you can get in somehow, I'm sure it will be a five-star experience. I was turned away so can only give three stars since the person answering the phone seemed nice.

With doctor's offices being absorbed by CHI Virginia Mason and investment banks, it is easy to feel…read morelike your healthcare is all Teledoc and box stores. If you are looking for a new Optometrist, Dr. Goodman will take care of your eyes and your glasses year after year.

Dr. Schrader just did my eye exam and won my future business as a result. I've been all over the…read moreworld, and I've seen a lot of optometrists, but never one that was this professional, calm, composed, and helpful. He was super easy to work with, very knowledgeable and honest (how often does that happen in business?), and gave me the clearest vision I've had since I was a child, bar none. The exam was quick and easy, without the dreaded limbo. You know what I mean? "2... 1.... no 2... uh, can you go back to 1? 2 again?" I could clearly tell the difference between the lenses in all but a few circumstances, and those took all of a few seconds to resolve. I typically leave my options open even when I find world-class practitioners, but a 30-year search ended today. I've found my optometrist for life.

I started with Dr Schrader a few years ago when I thought I had a detached retina. I was able to…read moreget in same day and Dr Schrader performed the most thorough eye exam I've ever had. I have been to many optometrists in the past, but none of them come close to Dr Schrader! He's incredibly knowledgeable, very thorough and has a great sense of humor.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I do not recommend. The service is at a very low level. It gives the impression that unprofessional…read morepeople who do not understand this work there. You always have to ask them for information after the inspection. They never tell you anything, no recommendations, no comments. If you ask them something, they are reluctant to tell you.