My wife and I have been going Everett Optometry Clinic for years to purchase frames…read more Recently, we decided to also get our exams done here. Everett Optometry Clinic is an independent clinic which means they are not affiliated with the Everett Clinic or Providence (no MyChart). Dr. Kahsai is an in-network provider for Premera Blue Cross. Dr. Kahsai is patient, thorough and detailed in is exams and explanations. Everett Optometry Clinic bills my insurance company on my behalf. Preventative eye and vision exams are billed at $301. Everett Optometry Clinic offers the latest in technology, from the exams to their hardware. Frames are expensive; however, the frames are trendy, unique and tres chic. I absolutely adore all of my frames that I have purchased (I have quite a few). The cost of my frames this year was $450 + $351 for the lenses. Lenses are well worth the cost due to the advanced technology. I was amazed at the difference between the lenses purchased here and the lenses purchased at Costco (same RX too). Allow about 7-10 business days for glasses to be ready for pick-up. Each pair of glasses comes with a hard case (except Oakley's). Each pair of glasses also comes with a micro-fiber cloth and a small bottle of cleaner In the event that I need an adjustment or pads added to my glasses, I know that I can drop into Everett Optometry Clinic free of charge for my adjustments. Thank you Everett Optometry Clinic for taking my vision seriously. Thank you for offering stylish frames for those of us who are tired of wearing contacts.

Customer service wasn't very good. Crystal was extremely rude while I was trying on my glasses…read more She acted like I wasn't there and completely inconveniencing her! Silvia was awful as well, very rude. Both were Very unprofessional. I have been coming to this clinic for years but I'm never coming back again!!

I started with Dr Schrader a few years ago when I thought I had a detached retina. I was able to…read moreget in same day and Dr Schrader performed the most thorough eye exam I've ever had. I have been to many optometrists in the past, but none of them come close to Dr Schrader! He's incredibly knowledgeable, very thorough and has a great sense of humor.

Dr. Schrader just did my eye exam and won my future business as a result. I've been all over the…read moreworld, and I've seen a lot of optometrists, but never one that was this professional, calm, composed, and helpful. He was super easy to work with, very knowledgeable and honest (how often does that happen in business?), and gave me the clearest vision I've had since I was a child, bar none. The exam was quick and easy, without the dreaded limbo. You know what I mean? "2... 1.... no 2... uh, can you go back to 1? 2 again?" I could clearly tell the difference between the lenses in all but a few circumstances, and those took all of a few seconds to resolve. I typically leave my options open even when I find world-class practitioners, but a 30-year search ended today. I've found my optometrist for life.

Pam was so rude did not listen never felt more insulted…read moreabout being 43 in my life doctor was no help at all because I wanted a more simple prescription for my lenses. Never going back!!!!!!!

They are super friendly, knowledgeable and professional. The best optometrist that I ever went to…read more Highly recommend.

Let me start by saying I've worked as an optician for over four years in multiple clinics, and as a…read moreconsumer I never write reviews, good or bad. But after this experience, I felt I had to warn others. In August of this year, my aunt and uncle chose this clinic because it was close to home, in-network with their insurance, and had good reviews. Unfortunately, our experience was the complete opposite. When I first asked my aunt about her glasses she said both pairs of glasses purchased are uncomfortable, and heavy. It wasn't until after that she also told me they were not clear, vision wise. She's gone back to wearing her old pair just to see properly, and to not have any pain when wearing the glasses. When I called to ask about a reframe or return, the optician, Gregg, was dismissive and condescending. He immediately said no to both, and when I tried explaining the situation, he interrupted and spoke to me as if I didn't know what I was talking about, granted I didn't tell him I was an optician, but if this is the way he's speaking to patients/ family members, I don't think it would have mattered if he knew I was one. As someone who has worked in this field, I know an optician should help patients choose frames that fit their prescription and are compatible with their lenses--not just let them figure it out on their own. Gregg didn't guide my aunt at all; he sat there quietly and only spoke when approached. When I asked and explained that the frames are uncomfortable, he said, "Those are the frames that SHE chose, that SHE wanted." And yes, that's true, but if you do your job properly and inform patients about how certain frames might not work well with their prescription, or how they will fit on a patients face, they're more likely to choose something that functions better rather than just what looks nice. And if after explaining all that, the patient goes with the frame regardless of recommendation, then yes that is on the patient. This is not how it happened that day though. After being told no on a reframe, I asked about a re-lens. I explained that my aunt couldn't see clearly through her new glasses and had gone back to her old pair, and he interrupted to "correct" me by saying, "Oh, you mean they're uncomfortable and not clear." I clarified, "No, I mean her vision isn't clear at all when wearing the new glasses, on top of the frames being uncomfortable." He then replied, "Now we're just getting into wanting new lenses or new frames." To make matters worse, the clinic's 60-day policy for prescription changes starts from the exam date, not from when the glasses are actually received. My aunt's exam was at the beginning of August, but her glasses didn't even arrive back from the lab until two weeks later. That's hardly fair to patients, especially when it can take about a month to adjust to new lenses or find the time to return for a follow-up--especially if you work the graveyard shift. I also called the insurance provider, who confirmed that if the clinic were willing to accept a return, they could re-bill the insurance for a new pair of glasses. The VSP rep told me that they paid the clinic about $600 for the two pairs of glasses (#1 was 300 and the second pair was $280 with a $20 patient copay). Gregg, again being condescending said "well that's just not true. If you would like to get into that they only paid bout $100 per pair and the rest was to be covered by the clinic as a write off". Despite that, Gregg still said no, without any attempt to help or find a solution. Even if policies exist, there is a professional and respectful way to communicate them, and this clinic failed at both. Again, I never leave reviews, but this was such a disappointing experience that I had to share. I do not recommend Eye Doctors of Marysville. Save yourself the frustration and go somewhere that truly cares about patient comfort and vision, versus just getting paid (or not paid, I guess, according to Gregg) by the insurance providers/patients.

I liked Dr Wang fine, but…read more.. When my new lenses came in, the weren't right. The optician said, "give them some time and come back if they're still a problem". I came back. They checked the Rx and the lab had made a mistake. When the second set of lenses came in, they weren't quite right either. Same comment from the optician. I came back. They checked my eyes and the lenses and said they'd fix them but "if they're still not right you'll have to pay fr any changes". Excuse me? You're the eye doctors; it's up to you ad the lab to get the Rx right for my eyes. I'm over 60 and have been wearing glasses since I was 7. I know when my lenses aren't right. The 3rd time was the charm and the lenses were right but I haven't been back since.

Does anyone know where Dr. Liu went? He was amazing and was my entire family's Dr. I just called to…read moreschedule our yearly exam, only to find out he's not there anymore. And according to the woman who answered the phone.....the office staff has failed to update my address for 8 years....which is why I wasn't notified

I went to get my daughter a contact lenses appt I am aware a fit and follow up is required for…read moresomeone never having worn contacts before, but I was never warned ahead of time. That's all fine it what it is. My insurance covers both exam and fit and follow up, they tried charging me over $250 for a follow up because she needs premium contacts instead of standard. Premium? Because she is a level 4 they couldn't tell me what a level 4 means. I called Americas Best they told me she doesn't need premium contacts and how what they told me made no sense. I'm choosing to go to America's best where I should have gone in the first place after reading reviews $120 for exam and fit and follow up this place is a scam and they don't know what their doing. They even write male on my daughter's prescription and there's no mistaking she's a female. Run Run Run.

I went to Cascade Family Eye Care, Lake Stevens, Wa today to look and possibly buy 2 new eye…read moreglasses, I already had my prescription. I wasn't completely in the door when was asked do you have an appt, nice I don't I just want to look at your selection of frames, still said you need an appt, then a go ahead. I have never encountered such rude receptionists. I encountered 2, dark haired was the one that did the talking, the light red haired one just stared at me with this bland, bored expression on her face. Terrible customer service, your front desk are basically the ambassadors of your business. Hopefully you can find somebody better. I sure won't be back and I will inform others.

We have had a great experience as our entire family with this clinic! Dr Beazer was great with our…read moretoddler and getting her to feel comfortable! We recommend this clinic to all of our friends and family!

I ordered two pair of glasses from Alpine last December 2025.Company who does their lens sent…read moreeither the wrong frame or prescription on my lens Several times.After five -six months I had both pairs of glassed finally.By the time this was resolved my eyes had changed and now have gotten nowhere.I have found another eye doctor. I feel like the owner or management should have resolved this issue much quicker.

The doctor was very patient and did a great job with the eye exam, however the personnel that work…read morethere are not very helpful. They really don't tell you what options you have in terms of glasses, what are the add-ons, even the thickness of the glasses was not brought up when I was ordering and they turned out to be super thick, when I asked if they could be made thinner (and lighter) they said oh yes that is an option but it would cost more. Also I paid for two pairs of glasses (very expensive by the way) and then I had to come back to o fix one of the pair of glasses and they don't keep your billing information so you have to repeat the whole process. Not a great experience. I had gone there about ten years ago and it was great, not sure about now. They act as if they are doing you a favor, forget about being the customer and being treated as such, they don't care.

Alderwood Vision Source is an excellent place to get your eye care. The place is clean, excellent…read moreCustomer Service, wonderful Providers, Dr McKinney is so caring , professional and wonderful Provider. I travel 66.3 miles to receive my eye care it is worthy .

Alderwood Vision Source is amazing. From the ladies at the front desk always getting me in quick,…read moreto the techs that are always so friendly and ask about my day, to the doctors who listen to my concerns, to the optical staff that have so much knowledge and a great selection of glasses to choose from. Everyone is great! 1000000/10 would recommend to anyone.