I came here. the cashier was superrr nice she helped me be able to carry to boxes of cups and lids…read morethat I bought. and when I ask where they have a specific something they will always lead me to it.

Cooks of all levels will enjoy a visit to this store. We…read morevisited about once a year for kitchen items like sauce pots, tongs, flatware and professional equipments. There are aisles to browse. Lots to buy. They have a parking lot.

Came today 5/26/24 at 10.36am to bought a case of Tyson Cornish chicken.. after paying, when we…read moreproceed to exit at the receipt checking area, we was stop and bring to another area.. the manager "OSCAR" accuse we took extra chicken from another case to our case( which is totally an unopen case).. we said we didn't took it.. he weight the case, it is 40lb... I said, I don't know how many pound it is.. but I can open and you can count there is 24pcs.. he said, how you know there is 24pcs.. I said the case itself wrote 24 single head and I bought it for many years already...he said miss,in English 24 single head doesn't mean 24pcs.. can anyone explain to me what 24 single head mean... And we said, if you want you can get a new case if you doesn't trust us... and guest what he say.. YOU HAVE TO GET IT YOURSELF...IM NOT HELPING YOU... great customer service... we go and get a new case, end up, it is 40lb... guest what he said, he say who told you we sell by case... I said I went to a lot of restaurant depot, it all sell by case... AND THE PROFESSIONAL MANAGER SAID, OTHER RESTAURANT DEPOT SELL BY CASE BECAUSE THEY ARE IDIOT...Great explanation given... The point is, you can scan the item by case but you are telling me you are not selling it by case... I asked the manager OSCAR, the only explanation given is we are not selling by case... great job..! Now the case is, as you can see at the picture, the chicken is label 1.5lb each.so, 1.5lb multiply by 24 single head equals to 36lb.... You can see my receipt, it is tysn Cornish 36lb.. I don't know it's because of the fluid on the frozen chicken, the box and so on, that's why 40lb.The amount in our case is 24pcs of Cornish chicken... so there's nothing wrong with it...a close look to the packaging, it wrote it contain less than 4% retained water... I believe here is why it is 40lb.. Even your own website, do sell by case and the price is $107... we need an explanation.. We end up making a refund, since they are not letting us bring the whole case back... NO REFUND RECEIPT IS ISSUED...Didn't ask my card or whatever... when I ask the manager for refund receipt, he just said, we did already... bye...YOU BETTER GIVE ME A REFUND, IF I DIDNT, IM GONNA MESS AROUND WITH YOU... I will never be back to this store. I never seen a manager to be so unprofessional... even used the word idiot to describe your own franchise... no customer service at all... no knowledge on the item sell at their own store... I hope, the owner could do something with this... who knows in the future, we bought a case of shrimp that is full of iced, and being accused as stealing extra shrimp from other packing... we will all be the victim easily with this no knowledge manager... restaurant depot should be more professional in training their staff especially when it come to manager... Manager is the most important person to deal with the customer.. with this manager attitude and knowledge, your business will definitely go downhill.. no doubt..

This is the place where all street food vendors who deal in cash only buy their supplies with their…read morecash...Hello NYS Department of Treasury!!!! My mother always told me not to eat NYC street food because the food vendors pee on the street or in a jar and never wash their hands. She was 100% correct. However, a lot of street vendors use the bathroom at Restaurant Depot and to be honest... it is a pig sty. In fact pig's are more neat... or is it neatter? The parking lot at RD is pretty bad. Well, the pigeons and gulls like it cause the RD customers unpack their goods before loading them into the car, discarding the boxes and all other garbage onto the parking lot ground. Seriously who the blah blah are these people? Who taught them manners? RD is basically a large warehouse under the Kosciuszko Bridge specializing in restaurant equipment, and general food and beverage. It's one-stop shop, cheap, but quite the ordeal. There is no service. And even if you are able to snatch a worker for a question, said worker has no answer. Literally no answer. Security at the check out is top notch though. You pay for what you bought and then before exiting... a guard double checks everything...matching your receipt to what is in your cart. Again, it is cheap but quite the ordeal. I love the industrial neighborhood though. Warehouse after warehouse, railroad tracks and Newtown Creek (one of the most polluted waterways in the USA). Old beat up RVs line up along some of the side streets, seeming to house some folks. There is a nice clean 100% unoccupied skate park bordering the BQE. The skate park has really nicely tiled bathrooms. Locked, as is the nice clean skate park. There is also a beautiful bike / walk way leading to the west bound Kosciuszko Bridge so people can bike or jog along the bumper to bumper 24 hour a day 18 wheeler truck and car traffic. The entrance gate was locked last time I drove by. And then there is the cemetery. Large and seemingly fully occupied...with fat Raccoons patrolling along the iron fence. The place really deserves no stars.

Trunk sitting for almost 2 year with expired regs and plate . At 2900 Review Ave Long Island City …read more Your company Name and logo on it .Need to be removed

Looking around for the restaurant/kitchen stores. Disoriented due to not being on the subway nor…read more Manhattan for a long, long time so stumbled onto the first one I saw. Great luck finding a reasonably priced needed cleaver for breaking down whole turkeys to pressure can. Friendly and knowledgeable personnel. I will surely find my way back to this consumer friendly shop. Please check their web page for great surprise items.

Was looking for a doughnut cutter. Tried looking for it by calling NY Cake, Sur La Table, and…read moreWillams and Sonoma, but none of them had it in stock. Knew that there were lots of kitchen supply stores in and around LES. So wandered around seeing if stores had the doughnut cutter. Got referred to this place by another store. It was busy and I was able to find the doughnut cutter easily in their well organized shelves. Easy fast transaction with the friendly staff and will definitely be back instead of buying something on Amazon!

This isn't going to be one of the more comfortable experiences you'll have shopping for kitchen…read moresupplies. The aisles are really narrow and everywhere you look, you'll see merchandise from the floor to the ceiling. In some spots you'll need to suck in that gut to get through,.. this isn't a Williams and Sonoma at all. LOL There also aren't signs pointing out where things are and yes, there may not be prices on anything,.. LOL. Honestly they don't cater to the small time customers like me, but nonetheless their prices will definitely be better than at the previously mentioned merchant. For my visit, I knew what I wanted for my foray into making pizza dough, I needed a container to store my rising dough. I also needed a bunch of squeeze bottles so knew exactly what to ask for. I didn't need much interaction with staff, but I was able to find one staff member who was very helpful pointing me in the right direction for what I needed and finding the cover to the container I was going to buy. I was in and out quickly on a Saturday afternoon so I'd say if you know what you want and are ok with a little less than 5 star service for the price,.. you should be ok.

These guys can get you anything you need for restaurants or commercial kitchens at the best prices…read more I've interacted with them many times and haven't been disappointed. They moved from the Bowery and Woodside is lucky to have them. They sell new and used equipment and know what to recommend.

From the owner: New and Used Restaurant Equipment Sales and Service. All used equipment sells with a parts and…read morelabor warranty. Propane conversions and delivery available.

It's a great store that has plenty of odds and ends for either a home chef, like me, or for a…read moreprofessional kitchen. The prices are very reasonable here. When I needed a sheet pan, I got it here. Springform pan? Got it here. A large vat for fermentation? Here. The people working there are helpful, although there can be a language barrier.

The WORST EVER!!!!! Amzon is much better. Just don't go. Staff unfriendly and not willing to…read morehelp. They don't care about the customer just money!!! Save your money for better quality merchandise.

I've been using this Krampouz crepe maker for a while now and it has been fantastic. The heating is…read morevery even and consistent, which makes it easy to cook perfect crepes every time. The surface holds heat well and the temperature control is very responsive. It feels extremely solid and well built, clearly a professional-grade machine. I use it heavily in a food cart environment and it handles continuous use without any issues. Cleanup is simple, and once seasoned properly the surface works beautifully. Overall, this is a very reliable and high quality crepe maker. Highly recommend it for anyone serious about making crepes or similar foods. Would definitely buy again!

Kitchenall Restaurant Equipment was so great. I love them and will buy more from them soon!read more

Convenient and easy to find and park…read more Great selection of supplies, friendly staff. They go out of there way to help you. Amazing prices!

From the owner: we are restaurant supplies,wholesale foodread more

I was skeptical as there are so many negative reviews, but my 50 lbs of flour and 1 lb of yeast…read morearrived in 8 days and well packaged. Thank you for the hard work!

The absolute best selection of all ingredients and supplies that I could find, real and friendly…read morepeople in customer service that you can call on the phone, and the best prices available in a one-stop shop. Highly recommended!