This review is long overdue.... I contacted Mike because my grandmother was having plumbing issues…read moreand likes to have things done quickly. She has anxiety issues and becomes a bit helpless during situations such as these. So I search Craigslist and came up on Mike's advertisement. Upon contacting Mike he carries a professional manner and when asked about reviews (I constantly check reviews) he forwarded me to Yelp. I read the reviews and we confirmed an appointment for that day. During his time at my grandparents home in Brooklyn, he was able to discover something was deeply clogged into the drainage. He was very comforting and caring to my grandmother (I wasn't at the appointment as I live in Manhattan) and fixed the issue. The thing with this situation that gives one of the reasons for the 5 stars is that he not only communicated the situation with my grandmother but with me on the phone as well. See there was a bit of confusion as there were some issues in the neighborhood as well but he double checked rather than just taking a tip and thank you. He went back into the house and into the basement where WAH LA th clog was unclogged. ' Second time I contacted Mike same scenario, professional and attentive. However the plumbing issue was resolved this time it was the sewage. As he couldn't take care of this issue and I have no idea about this kind of stuff he forwarded contact information to a sewage professional. Thank you Mike...

I hired Mike about 2 years ago to replace the tub overflow gasket because water was leaking from…read moreit. He went to the Home Depot and bought their standard flat gasket and he said "many times you can use other gaskets." He charged me $150, for something any DIY can do. The leak is still an issue and I saw that his gasket from The Home Depot didn't even fit. I found a better fitting gasket, but it has not been good enough. I later told Mike about his work, but he didn't offer anything. I'm seeing now that I need a certain beveled gasket, thinner than the one sold at the Home Depot and am in the process of looking for it. At the completion of his job, he asked me to give him a good review on yelp.

We had no heat!!! Our usual plumber does not work weekends so we called 24 hours plumbing and they…read moresent Mike He was excellent Solved the problem, explained every, was very professional I highly recommend The heat is back on!

Plumber came very quickly. Quoted a fair price and held to it despite the job being much harder…read morethan expected. Very pleasant to deal with, and got the job done very professionally. Tested to make sure everything was in working order. Highly recommended. Flushing NY 11367

I contacted two other companies before finding Mr. Pipe, and Hector was the only one that was…read morewilling to come out & meet my tenant in the evening hours to fix an issue with the hot water heater. It ended up being a easy/quick fix, and I appreciate Hector making himself available to come out in the late hours, last minute, as well as his honesty! I will definitely use Mr. Pipe again, and recommend them to others in my condo building!

My water bill came and it was 3 times the normal amount. I was looking for a plumber and I was…read morerecommended to Mr. Pipe plumbing. He came out in a quick response. He did some investigating and found one of my toilets was running on and off causing me to use more water than I usually do. He showed me the problem got the parts and fixed it ASAP. He was very polite and fair in price! I would definitely recommend Mr. pipe plumbing and heating to Anyone looking for and Honest person.

Thanks to Patriot Plumbing and Heating my pipes are in great repair and working again flawlessly…read more!!!!!! Great Service and Friendly personnel.... Amen Abe Gates 347-693-9910

Sent someone who complained the whole time he was there saying he wanted to go home. Overweight…read moreand huffing and puffing...... I initially called to have my kitchen sink cleared of a stoppage. They bring in a snake and proceed to snake from under the sink. It took them a while and ultimately, they were unable to get it cleared. Ok, sometimes at the end of the day we don't have on our thinking caps and we are not as quick witted as we could be. Why do people ask stupid questions like why do I need your Master Plumber's License? Only people on Staten Island would be stupid enough to get angry at a customer for asking such a thing. Nothing nefarious about that question when you want to confirm you are doing business with a LICENSED AND INSURED company. GTFOH. Making him look bad in front of the boss? CTFU. Boss should know smart people hire companies that their bona fides in order. Rates seemed fair. They took all the stuff they bought in back out and left the little mess they made (no problem) I'll leave it to clean up after I get the sink fixed. Would you go to a doctor and not know if he is licensed to practice medicine? Want just anyone working on your electric? I don't. The rest of Staten Island can do what they want. I was not charged, though by the time I went up to get checkbook to come back down to see how much I should give them for trying (not what they quoted me), they were already gone.

Today American Drain Cleaning Staten Island came to our home to replace our 28 year old gas hot…read morewater heater with a new modern unit. They came in drained and removed the old unit brought in the new unit connected and tested it and we had hot water back in no time. The crew was very efficient and courteous they wore mask and gloves the entire time,took the time to explain everything and left the boiler room cleaner than they found it Thank you for a great job!!!

Terrible company . We asked if we can get a copy of the recording of the camera going down our…read moresewer line they lied and said we would have it by email the same day . It's been 2 weeks now , we haven't received anything. Then they said they would mail it out but we checked the mail and still nothing. When I complained to bbb website They claimed that the copy of video isn't part of their policy so then why lie ? They just took our money and still no copy . Definitely will use roto rooter a real company next time

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a…read morefriend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for: - Same day - Honesty - Knowledge - Thoroughness

Dowin was fast, on time, reliable and very competent. Thanks to Dowin, I have a new functioning…read morebathroom. He is honest and efficient, and lucky for me, he was available on short notice to deal with the emergency. Definitely recommend.

Tom McGrogan is an expert in the field of plumbing and heating. He is responsive and most…read moreimportant, reachable! He has done everything from leaky pipes, to our hot water heater, and our complete furnace. Highly recommended.

Excellent, reliable plumber who actually answers his phone and fits you into his busy schedule…read morequickly!!! Tom McGrogan has been doing work at my home for 20 years and just did another job this month! Communication with him by phone and text is easy. Many times he has accommodated my schedule and come on weekends and evenings. Jobs always done right, prices very reasonable--and I have always found Tom to stand behind his work. This is the plumber whose number you DON'T lose.

Got back to me in a reasonable time. Spoke on phone and he was here pretty quickly. Assessed the…read morejob, gave me a quote and proceeded to do the job on the spot. He was professional and a very pleasant man. Will most assuredly, without doubt, call him back in the future. I am a first time user of Anderson Drainworks. Dan C

I'm a new female homeowner - to clarify, I'm not new at being female, just new at being a…read morehomeowner. Lol. But this whole process of taking on a new home with all its 'stuff' is quite overwhelming. I had hired a plumbing company i had researched on YELP and took a chance. I'm so glad i did. Rick from Anderson's Drainworks is Fantastic! He was super patient with me and took the time to educate me. He was thorough and knowledgeable. I felt comfortable and knew that I would always consider this plumbing company for future needs. I'm a very satisfied customer and will remain a loyal customer. Thank you, Rick !!! I was so freaked out about all the scary plumbing mysteries, and you reassured me. I really cannot thank you enough!