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    David Schaefer Septic Service

    3.7 (3 reviews)
    Open Open 24 hours

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    4 years ago

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    8 years ago

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    Ask the Community - David Schaefer Septic Service

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    Zuidema

    Zuidema

    (57 reviews)

    I recently had my septic tank serviced by this company, and while the service itself was completed,…read moreI was disappointed by what happened afterward. When the technician left, the septic tank lids had not been properly secured. The screws were left sitting in the lids instead of being fastened, leaving the covers unsecured. As someone with children at home, I immediately recognized this as a serious safety hazard. I called the company as soon as I noticed the issue to make them aware. I explained that I had kids in the house and that the unsecured lids posed an immediate risk. The company had no problem promptly charging for the service, but when I called to report a serious safety issue they had created, I was told no one was available and that it would have to wait until the following morning. I found that response disappointing, especially considering the potential risk. Mistakes happen, and I understand that. What I have a harder time accepting is the lack of urgency when a customer reports a potentially dangerous situation. An unsecured septic tank isn't a minor inconvenience--it's a significant safety hazard, particularly for families with children. I hope the company uses this as an opportunity to improve both its safety procedures and its customer service. A business should stand behind its work and respond promptly when a safety issue is brought to its attention.

    They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

    John Matthes Septic Pumping - Now I can shower and sleep peacefully.

    John Matthes Septic Pumping

    (19 reviews)

    Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

    I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

    Septic Experts - Orange tapes mark wrong the wrong septic location percT.J. at Wingle Septic, the orange circle is correct.

    Septic Experts

    (4 reviews)

    Reed came out today to pump my tank. He was very prompt, friendly, courteous, professional, and…read morehelpful. Can't say enough about him or the company. He got it done quickly and gave me information that I didn't already have. My tank was inspected and found to be fine. Based on my experience, I would recommend this company with no reservations. A+

    I am extremely grateful for the professionalism, expertise and wonderful customer service I…read morereceived from Septic Experts. And they saved me a considerable amount of money and stress. Thank you! Backstory: T.J. from Wingle Septic did a camera study of my home's pipes to locate the septic tank for a clean out. He told me the septic tank was "somewhere here under these two deck footings, and all that gravel. Those footings and part of the deck need to be removed, the stockade fence and horizontal posts need to be removed, and my crew doesn't hand dig, you need to excavate the gravel yourself because my equipment is too big." I was devastated. I spent weeks shoveling and removing the gravel and then called Wingle Septic twice, leaving voicemails. T.J. did not return two voicemails. I had no confidence now for Wingle Septic and decided to use another company. I had a contractor come out to evaluate moving the two deck footings and he said he strongly felt the camera study result I received was too vague and recommended another camera study before dismantling my deck. Thank goodness for his advice and honesty! Joe from Septic Experts was recommended highly by several people for his excellent reputation, professional employees and great customer relations. I spoke with Kim, the Office Manager, and explained my situation. She assured me that they could handle everything. Joe came and said there would not be any problem getting his equipment into my yard. He also said his company would have removed all the gravel if it was necessary. Kim referred me to a gentleman that accurately located the septic tank in the pathway of the yard....nowhere near my deck, the stockade fence and the footings... I did NOT need to move deck footings! Wingle Septic was completely wrong! I had spent weeks excavating gravel for nothing. I can't imagine the cost and waste of money Wingle Septic would have cost me!! Joe's team came, dug up the lid, installed risers and a new lid, thank you for a great job! I wish I had contacted you first! Thank you!

    David Schaefer Septic Service - septicservices - Updated September 2026

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