I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

Leak under my kitchen sink due to the failure of several pipes, including one that was cracked. I…read morereached out via phone and after sending some photos, he was able to get to me same day and fix everything in about 30 minutes. Communicated ETA by text as well, which just makes life easier. Really appreciated the service and would use again.

He came on a Saturday and kept in touch until he arrived. Very polite and cooperative. Made good…read moresuggestions

Jay at Pro Plumbing did a great job replacing our water heater. He was efficient, professional, and…read morecompleted the installation quickly. He was a pleasure to deal with, and I would definitely recommend him and Pro Plumbing. Price was reasonable.

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

They are absolutely amazing the quality of services providers are amazing! The staff is great.read more

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

First, if you hire Chris, be sure to have cash on hand or in the bank to cover the cost. He doesn't…read moretake credit cards as folks have burned him in the past, filing fraud charges with the card companies to get out of paying after he's done the hard work. He deserves to be paid! I had a leak in the basement of my parents' two-family house that I couldn't sort out. They're gone, but I'm still in the upstairs apartment. Kept finding puddles when I'd go down for laundry. Intrepidus responded to my Yelp request and arrived that evening. Chris worked from 6 until 11pm fixing the hole coming from my parents' bathroom. Great job!

Pilot light went out on our Boiler on Sunday evening, called Intrepidus and they were able to come…read moreby to look into the issue. Chris was able to complete the repair very quickly and my heat was up and running in no time. Appreciate the quick response and fair price. Thanks again.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.

Justin arrived on time and did a great job, working quickly and efficiently. He answered all my…read morequestions and offered a few tips as well. Replacing my kitchen faucet and two shutoff valves was done in an hour. His price was fair and also the lowest of five estimates that I received. I wouldn't hesitate to recommend him to my friends.

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive…read more A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation. Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com. Other vendors requested a complete picture of the boiler system, or had initial consultation fees. The service visit totaled roughly 90 minutes. In that time, Justin: - Replaced the boiler drain valve because it hasn't been used in many years and no longer worked - Drained my boiler - Installed the new circulator pump - Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency. - Demonstrated how to override the water pressure regulator in case of insufficient system pressure. - Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank. Overall, we were very happy with the service provided. Thanks to Mike S. for his review, which helped in our selection!

Great National phone service call center. Seems professional and quick to arrive…read more Price gouging if they deem it to be en emergency but negotiable. However, the quality of the arriving technician seems to be crapshoot. The tech is nice, but was unable to fix my issue.... But he did not charge me full price so at least very honest. I called another plumbing company, arrived and was able to fix the issue immediately....... 3 stars.

Beware, call an independent Plumber first. Roto Rooter told me I needed jetting and descaling. They…read morequoted me a price came and did the work and then never finished the work. When I called back now, they want to recharge me for the entire amount again they are dishonest, bad communication, and there is no customer service to get help. I was told to write a letter to the manager, which I am doing, no one will help me. Be careful.