1. David Stege, DPM

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    David Stege, DPM

    2.3 (3 reviews)

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    12 years ago

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    Jeff J Angarola, DPM

    Jeff J Angarola, DPM

    3.7(23 reviews)
    63.8 km

    My toes are getting crooked and I'm starting to have pain well his very professional and ask…read morequestions and really listen to you then he explains what his going to recommend he really takes his time to understand you and to explain. I do recommend him

    I have been a patient of Dr. Angarella for many years, and my wife is also a patient of his…read morepractice. Throughout those years, I have remained loyal to the practice even as the office moved farther away from my home, from Rancho Santa Margarita to San Juan Capistrano and now to Westminster. Unfortunately, my experience on June 16, 2026, left me extremely disappointed. I scheduled my appointment approximately three weeks in advance. My appointment was at 1:45 PM, and due to severe traffic and multiple accidents on the 405 freeway, I arrived at approximately 2:00 PM. While driving, I attempted to call the office to let them know I would be a few minutes late. Unfortunately, patients can no longer call the office directly. Instead, calls go through a central dispatch system, and messages are relayed to the nurse or doctor, often with a 24- to 48-hour delay. As a result, there was no practical way for me to notify the office that I was running late. When I arrived, I checked in and was immediately told that I had been marked as a no-show because I was 15 minutes late. I asked what the grace period was and was told it was 15 minutes. I explained that I had driven over an hour to get there and that my delay was caused by circumstances beyond my control. My appointment was simply for a diabetic foot examination so I could receive a referral for diabetic shoes. These visits are typically very brief. I remove my shoes and socks, the doctor examines my feet, and the referral is submitted. I asked if there was any way I could still be seen. The receptionist said there was nothing she could do. Orlando, the nurse who has known me for many years and has often been the intermediary between Dr. Angarella and me, spoke with the doctor on my behalf. I respectfully explained my situation and asked if any accommodation could be made. I even offered to wait until the end of the day and be seen after all other patients had finished their appointments. After several conversations with the doctor, I was repeatedly told that nothing could be done and that I would have to reschedule. What disappointed me most was not the office policy itself, but the complete lack of flexibility and consideration for a long-time patient. During all the years I have been coming to this office, I have consistently arrived 10 to 15 minutes early for my appointments. This was the one time I was late, due to heavy traffic and accidents on the freeway. Despite my loyalty, my efforts to make the appointment, and my willingness to wait as long as necessary, no accommodation whatsoever was offered. Patients are often asked to wait 15, 20, 30, or even 45 minutes beyond their scheduled appointment times. Yet when I arrived only 15 minutes late for a very brief visit, after driving more than an hour, I was turned away without any attempt to work with me. I understand that medical offices need policies and schedules. However, I believe that good patient care also includes common sense, compassion, and consideration for long-term patients. After many years of loyalty to this practice, I left feeling frustrated, disappointed, and unappreciated. Unfortunately, this experience has caused me to seriously reconsider whether I want to continue receiving care from this practice.

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    David Stege, DPM - podiatrists - Updated July 2026

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