My husband was injured at work and was seen by Dr Busfield. He explained that my husband will need…read moremeniscus repair surgery and was very patient with our questions. Now that insurance has approved the surgery, the surgery is scheduled 6 weeks out. Wish we can get the survey sooner and get on with recovery but I guess good surgeons are scheduled out far...

My husband had a very disappointing experience at this office…read more It was extremely difficult to reach anyone to schedule the appointment -- I had to leave multiple voicemails before getting a response. When he arrived, even basic amenities like water were not available. During the PRP procedure, Dr. Benjamin attempted multiple times to draw blood from his left arm but could not find a vein, which was uncomfortable. Blood was eventually taken from the other arm. The injection itself was done with such strong pressure that my husband nearly blacked out from the pain. Most concerning, the doctor did not clearly explain what he was doing or what to expect during the procedure. For comparison, my husband had the same tennis elbow issue a few years ago and saw a different doctor. That experience was completely different -- the doctor was caring, explained everything thoroughly, and the procedure was performed with minimal discomfort. Since this visit, my husband has been in significant pain. I have called the office multiple times seeking guidance, but no one has returned my calls. Based on this experience, I would not feel comfortable trusting this doctor even with something as simple as changing a tire on my car.

My visit with Dr. Wong went as well as can be. She is very knowledgeable, and has a…read morestraight-forward, yet caring attitude. She made me feel like she wants the best possible outcome for my situation. If you are in need of an excellent orthopedic surgeon who is a straight-shooter, I can't think of a better choice than Dr. Wong.

Wrote a review 17 days ago, told I was gonna be reached out to by the office manager. This place is…read moreridiculous & the staff

Dr. Feng probably saved my life. At the end of my hip follow-up appointment, he asked if I had any…read moreother concerns. I had recently undergone back surgery and mentioned that my leg had been hurting. Even though I was there for my hip, Dr. Feng immediately took the concern seriously. He stopped what he was doing, performed a thorough examination of both of my legs, and told me he was concerned I might have blood clots. He sent me directly to the hospital for testing, where it was confirmed that I had blood clots in both legs. I am incredibly grateful for Dr. Feng's attentiveness, compassion, and professionalism. His willingness to listen caretully and go beyond the immediate reason for my visit made all the difference. I truly believe his actions may have saved my life, and I will always be thankful to have had him as my doctor.

Still a little bit of a wait but the staff are friendly here. Nina is nice I just finished my…read moreappointment with her she gave me a referral for physical therapy. She asked me if I finished massage school which is nice she remembered but I think that's in the notes lol. Still nice she asked. The wait was not too bad this time.

Dr. Lee has been treating me for many years. He is both personable and compassionate. I have been…read moreplagued with both cervical and lumbar spine pain. After exploring all non-invasive treatments for my very painful cervical pain, Dr. Lee performed an anterior cervical diskectomy and fusion (ACDF). It was successful. I achieved complete relief from neck and shoulder pain. Dr. Lee is the best at his speciality and I highly recommend him!

I have been here for a consultation with Dr. Lee. I found him and all the staff to be professional,…read morefriendly and caring. If you are reading this, you probably have some serious medical issues. I can only wish you good luck getting better.

Just drove in traffic to my 8am appointment to have it…read morecancelled on me when I got there (no call). I get that it happens but according to the receptionist the provider called in earlier and I was her first appt so I should have gotten some notice The receptionist wanted me to drive another 30mins away so I could be seen today. I explained that I didn't have more time to accommodate this and then she was openly hostile and started to chastise me that she was just trying to explain my options. I guess I was supposed to only provide yes/no responses. No apology just a bunch of disorganization, hostility, and disregard for basic curtesy and professionalism.

Don't use them unless you have plenty of time to wait for paperwork. My wc case on hold can't close…read morebecause I'm waiting on a letter 12/22/24 I just sit here in amazement, the letter I need was sent to the adjuster and nobody else, even though it's my health report and I requested a copy, OH IT GETS BETTER- the adjuster is out until December 2

Premier Surgery Center is a well-oiled machine, but still personal. Check-in was easy, the team of…read morenurses inside were attentive, polite, clear in explanations, in good moods and seemed to genuinely enjoy their jobs. Morgan, RN BSN put my IV in my hand, I didn't even know it went in! She could tell I had anxiety about the general anesthesia, this was my first time. She calmed me down, and made me so comfortable. The anesthesiologist, Eric was clear and friendly, told him about the nausea concern, I was out like within a minute and woke up clear headed and perfectly fine. At the end, before I headed out the door, the doctor reports were printed out and given to me. "Service" training is truly embraced here. Morgan, RN BSN charge nurse was Amazing!

Another Reviewer compared the waiting room to the DMV and that is accurate: it's crowded, people…read moretalking loudly, one woman was using the speakerphone option on her cellphone (so everyone got to listen in on this persons inane conversation for about five minutes), then she started up conversations with the poor people around her about the stupidest topics which were seemingly picked at random in her hamster-wheel of a mind. At one point, I was (thiiiiis close) to asking her to pleeeeeeaaaase shut the heck up but I was saved by the bell when my name was called. Behind the door in the receiving/prep room it looks and sounds like a Detroit assembly line. Nurses/techs are quickly moving hither, thither and yon at blinding speed, loudly speaking to patients and each another and lowering gurneys, with patients onboard for the ride, with audible "thunks". (They even return sedated patients back into the prep room after their procedure right there in front of God and everybody! I wouldn't have believed it if I hadn't seen it with my own two eyes.) Yes, the prep room has privacy curtains but they're not fully closed so neither your privacy nor dignity are their concern. *Truly, there is nothing even remotely comforting or calming whatsoever about being in the prep room, where efficiency at all costs presumably reigns supreme.* To whit, I saw the physician that would perform my procedure greet a patient, then see them taken to the surgical suite, perform the procedure, return and greet another patient from whom he was removing cancerous polyps in his colon (I know this because as I mentioned before, everyone can hear everything in the prep room), perform the procedure and return to the prep room for me--all within the span of 25-30 minutes! Like I said, efficiency reigns supreme! In the surgical suite I was briefly acknowledged by the doctor performing my endoscopy and no one else. The anesthesiologist walked over, checked my IV line and I asked him if he was using propofol to which he literally grunted in the affirmative, then walked away while a surgical tech unceremoniously placed an oral bite block in my mouth (no explanation, just ruthless efficiency). The anesthesiologist returned, juiced me up with a fresh dose of "Milk of Amnesia" and down I went. I woke up in the prep room after obviously being wheeled back under sedation in front of the other patients-in-waiting, my "privacy" curtain hurriedly "closed" and I was told to get dressed. (For all intents and purposes she might as well have told me to hurry up and clear out.) The physician arrived at my bedside (gurneyside?) and provided me with the paperwork and photos of my procedure, asked if I had any questions, to which I had none because I was still a bit foggy, and promptly beat feet for the next patient. Efficiency at all costs. Seriously, it was a dystopian wonder to behold. I would not have been surprised in the slightest if the shady doctor from the Simpsons walked in and said, "Hiiii, everybody!" Yes, it's like that. One bright note: the nurse who ran my IV, Stephanie, did a superior job! Quick, virtually painless (really just felt like a tiny pinprick on the top of the skin), no bruising and only the smallest dot on my hand afterwards. Give her a raise--she's fantastic!

I am extremely disappointed with my experience at this clinic regarding a promised refund of…read more$1,174. On February12, we saw Dr Nathaniel Gamsky. We were scheduled to have a procedure completed and a payment was collected. On February 17, we had a change of heart and cancelled said procedure. I was clearly told that the refund would be processed, yet it is now June and I still have not received the money or a clear explanation for the delay. Over the past several months, communication has been inconsistent and unprofessional. I have had to repeatedly follow up for updates, only to receive vague responses or no resolution at all. A medical clinic should operate with integrity, transparency, and accountability, especially when handling patients' finances. While the staff may have initially appeared helpful, failing to honor a promised refund for this long is unacceptable. I would strongly encourage anyone considering this clinic to carefully review financial policies and documentation before making payments. As far as communication, I am very disappointed with the level of communication and professionalism from this clinic. Since February, I have called on seven different occasions and left multiple voicemails requesting a call back from the manager regarding my unresolved refund issue. To this day, I have not received a single response. Management ignoring repeated attempts to communicate with patients is unacceptable, especially when it involves a significant amount of money owed. I expected better customer service, accountability, and transparency from a professional medical office. I hope the clinic takes responsibility and resolves this matter promptly.

I would not recommend this clinic to anyone, and I would urge others to exercise caution before…read moremaking any financial transactions with them. I am writing this review based on my experience with Dr. Gamsky and his staff. As of July 14, I have still not received a refund of more than $1,000 that was requested and approved in February. Nearly five months later, the refund remains outstanding despite repeated attempts to resolve the issue. During this time, I filed a complaint with the Better Business Bureau, which the clinic never responded to. I also initiated a dispute through my bank, and they have likewise failed to respond. I have contacted the office numerous times by phone and have even gone in person seeking an update. Their medical billing company, Bass Medical Billing, was unable to provide any information regarding the status of my refund or answer basic questions about the payment. After I posted a previous review, the clinic publicly asked my daughter to email them so they could address the matter. She did so promptly, yet no one ever replied. To date, neither the office nor Dr. Gamsky has made any effort to contact us or provide an explanation. At this point, I find the lack of communication, accountability, and follow-through to be extremely unprofessional. When a refund that has already been approved remains unpaid for months with no meaningful response, it raises serious concerns about how financial matters are handled. For those reasons, I cannot recommend this clinic. Based on my experience, I would be very cautious about conducting any financial transactions with this office.

My father was in hospice care with Sutter Health his assigned nurse Shirley and Home Health Aide…read moreLupita was amazing! All of the nurses, chaplain, and social worker who assisted were kind, patient, and helped me to prepare for what to expect. Losing my father was difficult, but knowing he transitioned with dignity put my heart at ease. Thank you for individual partook in his care. May God bless you double!

Wound care nurse Toni, made false notes in my file saying I was an addict! I have a large open…read morewound on my forearm and due to severe pain I was prescribed Norco, never in my life have I been an opiate addict! Unbelievable. She should lose her license.