I had such a wonderful experience at David's Bridal when I went with my friend to help her find a dress for my wedding. From the moment we walked in, we were greeted with genuine smiles and a welcoming atmosphere that immediately made the visit feel special and fun. David's truly has an incredible selection with dresses for anyone and everyone. The variety is impressive, with so many sizes, fabrics, and styles to choose from that it makes the entire process exciting rather than overwhelming. It was so nice to see how inclusive the collection is, ensuring that everyone can find something that makes them feel confident and beautiful. The consultant we worked with was amazing. She was kind, knowledgeable, and supportive without ever being pushy, which made the experience feel relaxed and enjoyable. Her approach created such a positive environment that it honestly made us excited to shop there again. The store itself was spotless, organized, and comfortable, and the entire team was friendly and welcoming throughout our visit. Overall, this was a joyful and stress free experience, and I would absolutely recommend David's to brides and bridal party members looking for a fun, supportive, and memorable dress shopping experience. read more

David's Bridal - Bridal Near Me - Woodbridge, Ontario

As an excited bride, I was really looking forward to trying on dresses at David's Bridal after hearing good things. Unfortunately, my experience was extremely disappointing. My two friends and I arrived just a few minutes early for our appointment and weren't greeted in a welcoming way. When a consultant approached us, she called me by the wrong name and seemed confused about who I was, even though they had called the day before to confirm my appointment. There was very little effort to help us find dresses. When we said nothing had caught our eye, she simply pointed to a small section in my size with about ten dresses. I tried on one dress just to give it a chance, but the experience felt very rushed and impersonal. I was placed in a tiny change room, given no help with the dress, and there was no pedestal or proper viewing area, my bridesmaids were sitting on plastic chairs outside the fitting room. It honestly felt more like a big-box store change room than a bridal appointment. When I said the dress wasn't for me, there was no conversation or attempt to continue the appointment. Our one-hour appointment ended after about 10 minutes. This was by far the worst bridal shopping experience I had. Thankfully, I had previously visited another boutique where the experience was wonderful, and that's where I ended up saying yes to my dress. read more

Came here to get my wedding dress altered. $740 for just the top half of my dress. I didn't pay the additional $420 for hemming the dress and did it myself in one night. I had to come back here a total of 3 times. The 2nd time I came, it was not ready and too tight on me, so they had to adjust and sew in the cups. 3rd time I came in, there was a person there that was obviously looking for someone and decided it was ok to open the curtain to my change room with any verb verification and then he immediately closed it saying "sorry sorry!" I confronted him after and told him that was not ok to do and he said "I didn't know there was a customer in here" (Thankfully I was fully dressed, but it was still humiliating and mortifying... And if it was a minute earlier, it would have been a lot worse) Highly doubt not recommended after that experience and the cost. read more

David's Bridal - Dress came undone less than an hour into wearing it - Bridal Near Me - Woodbridge, Ontario

We booked an appointment with David's bridal to view wedding dresses for my friend and we were very disappointed in our experience. Service was not good. Upon entering it looked like the clothing store Laura or Melanie Lynn. First off our bridal consultant informed us she was working with 4 brides at the same time! I get 2 brides at a time but 4?! And it did affect our appointment; she seemed rushed and anxious. She disappeared alot and did not grab us round 2 of dresses or had suggestions. When my friend was trying on the dresses, she wasn't there to help her put it on and I just ended up grabbing the clips and helping her out myself but I'm no expert. It was a horrible experience for the bride since she didn't have guidance from the consultant which made it stressful. It was suppose to be a happy and fun experience. David's bridal DOES have quite a number of wedding gowns under $1000 and they have a CLEARANCE section that is worth checking out. I swear I saw a decent dress for $319 and there was an additional 20% off of that. Just know you get what you pay for, the material isn't as high quality as other bridal shops. 2 stars because I will come back to buy my mother a dress since they have a good selection of dresses for that typical older lady 60+ lol! If you're still interested and fine with the type of service they provide, I suggest going online to their site and create a list of dresses you like then call or email your consultant the STYLE codes so they can find it and have it ready or to see if it's worth the visit. Once you enter those doors you're on your own and they have a SMALL section of dresses hanging. Sometimes it's on someone else or just hidden somewhere... Goodluck. read more

Wow! I had the best experience at David's Bridal today. Not only did I get my dream dress, our bridal consultant Gurleen was amazing ! We've been at the Scarborough location and the team at the Vaughan location was way better. The lighting was great and Gurleen was attentive and not pushy at all. It's a once in a lifetime experience and I definitely think it's important that you feel comfortable and not pushed into make an impulse decision. The team made me feel comfortable and happy! I had a great time and I really loved how the team was transparent with their alteration costs and what to expect in terms of when the dress will arrive. If you want the best bridal consultation team, go to David's bridal in Vaughan! I guarantee you will leave a happy bride . read more

Don't expect very much help in choosing your bridesmaid dresses. They pretty much tell you to choose some that you like and then they'll dump them in the change rooms for you. You'll more or less be left to your own devices. We got lucky in that we didn't have too difficult a time choosing a dress style and colour that we all liked. Ordering was relatively easy and the dresses arrived sooner than we thought they would. But then came alterations. We were hugely overcharged. Our alterations cost more than our dresses did. The team working in alterations are rude, not very knowledgeable, and will take advantage of you while making you feel like you have no other options. They couldn't extend a belt, for instance, because they didn't have any fabric... the dresses are David's Bridal brand dresses... why wouldn't they have any of that fabric? Do not recommend, will never recommend. Go somewhere else. read more

Awful customer service. Had booked an appointment to look for a wedding dress. The salesperson was working with 3 other customers at the same time. She did not know the stock to suggest options. I have never been to a bridal salon where they did not help you get in and out of dresses. It was my job to get everything back on the hangers! She disappeared frequently so my 1 hour appointment was more like 40 minutes and she was rude when she advised that I had gone over my designated hour. Won't be going back there! read more

If you expect an appointment where a consultant is with you the entire time and actually trying to help you David's Bridal is NOT the place to go. I went with my bridesmaid to help her find a dress for my wedding. We arrived a little bit early, but was told our consultant was running late with their current client. The front was chaotic with lots of people. After they found my appointment we were told to look amongst the racks until our consultant could come help us. We looked around and found a few dresses. Finally, after 10 minutes into the appointment our consultant shows up! She asks the date of my wedding and colour of interest, and then proceeds to leave us again for another 10 minutes! We couldn't find any dresses in my bridesmaids size (4), and they had limited dresses in the desired colour. She finally returns and we pick out 3 dresses (sizes 8 and 10) and she leads us to the changing room. She then leaves us again for another 20 minutes! While she was gone, my bridesmaid tried on all 3 dresses. They hung on her but our consultant wasn't around to clip her up. When she did return, she returned with a dress my bridesmaid pointed out that she liked, but they didn't have it in the correct colour and it was a size 0! My bridesmaid asked the size, only to be laughed at by our consultant who said it was too small for her (and she still didn't ask what her dress size was)! Like, why even bring a dress that is in the wrong colour and according to the consultant was too small???! We looked around the changing room after our consultant left again, and saw other bridal parties with their consultants. Giving them advice, clipping them up, finding more dresses. But we were sadly left behind and our consultant just wasn't there for us. So we left. I doubt our consultant even noticed. read more

Yesterday was my first experience with David's Bridal. I booked an appointment to take my daughter there for a prom dress. I called to ask if apointment was necessary and was told they recommend it so you have your time in the fitting room as well as a designated "stylist" The girl on the phone seemed scattered and placed me on hold twice for an extended period just to book an appointment. We arrived and were intially impressed by the organized appearance and the arrival of our stylist Sara after only a few minutes. She escorted us to the prom dress section which was very underwhelming and limited. We were told to look around and then she would be back. While looking we had questions but she was off helping others. Many of the dresses on the racks were larger sizes only. We managed to select 3 dresses of the right size to try. We were then taken to the fitting rooms and abandoned once again. Never did our "stylist" return to ask how are u doing/do u need me to get u a different size....nothing? She did reappear once briefly and I asked about alterations which I was only told are extra. My daughter asked me if the dresses looked bad on her as Sara never commented but only looked at her and walked away. It was a strange experience overall. I am still trying to understand the need for the appointment. I guess it is just to reserve your time in a fitting room when it is busy which can be quite helpful. The bridal section did appear better where more care and attention was given. The promotion of prom dresses when there are only a few to choose from is very disappointing. You might expect the cost of the dresses to be less in the scenario...they were not. We did purchase a beautiful dress elsewhere that afternoon within the same price range. I have been told that David's Bridal in Buffalo is amazing. Perhaps the selection and level of service in Toronto hasn't caught up yet being fairly new. read more

I don't understand why they make appointments if they cannot honor them. My bridal party arrived and were given a tag to hold onto saying someone would come help us, and that we could choose some dresses off the rack. So we choose some dresses, but there's no one to answer any questions and we're just standing around with our arms full waiting and waiting. Finally I just ask an associate if we could have a fitting room. We get into 3 fitting rooms, only to discover from another associate those were for another bridal party. It was so chaotic and disorganized. Finally, without any clear assistance I start to guide my bridesmaids to try matching items. An associate comes around and immediately is pressuring us to make a choice because "there's a time limit" on the appointments. What?!? I asked her how appointments were at she said 90 minutes. We weren't even halfway to that point. She kept pushing me I directions I wasn't interested in and didn't bother to ask us about all the research and Pinterest we had done in advance. Associate left for a moment and we all agreed the experience was deeply stressful and a nightmare. We left and bought dresses elsewhere. I cannot even imagine how disorganized their alterations team might be if that was their standard of service for "appointments" The only reason I give 2 stars is because the manager called me to apologize for the poor service and to invite us back to be helped by a "top stylist", but we won't be going back. read more

I had a great time at my bridal appointment! The ladies at Davids bridal Vaughn were great, Especially my personal stylist Amber. She was friendly, and made the time there go by with ease and grace. Even with the serious protocols put in place to social distance and stay safe, She did everything she could to make the appointment memorable and enjoyable. She never pushed the sale or made me feel like I had to choose and she always made it clear that I had to feel comfortable with my decision not anyone else. The manager of the store did make it a little awkward with her constant hovering and checking of her watch, but I still felt that Amber did a good job in making it less awkward and enjoyable all around! I Recommend AMBER as your bridal stylist for sure! read more

Waited over an hour to try on bridesmaid dresses despite making an appointment. Their off the rack selection was minimal. All their bridesmaid dress orders required 16 weeks or longer to order - come in advance of your wedding if you plan on ordering here. One plus is they have nice changing rooms, looks newly renovated. read more

From start to finish, amazing experience! Our stylist was Monika and she was very helpful in making this experience memorable! She was patient with us, bringing over many selections to help us make the final decision. Definately recommend this store! Ashley cashed us out & was very patient with us and completing our purchases was easy! read more

Came here with 4 other bridesmaids and the bride to find dresses. First off, the worker told one of us that we would look skinnier in another style. That was great but only the start. After ordering 3 dresses, we were told that the dresses would arrive from the warehouse in 4 weeks but turns out they're going to come 5 days prior to the wedding (8 weeks from now). Of course, no one bothered telling us this until we found out through the Scarborough location. Customer service was very unprofessional and needs to be properly trained on how to speak to customers and learn to accept ALL body types, not just skinny ones. read more

As a picky bride, I went to 8 stores to look for my wedding dress. David's Bridal was my first and last! The first time I visited the Vaughan location, Libby was my consultant. She found me many plus size dresses with the exact silouette and neckline that I wanted within my price range. Even though I loved two dresses in particular, I still decided to shop around as that was my very first store. 4 months later, after I had visited various other boutiques, I returned to the Vaughan location and had Gurleen as my consultant. Libby was there cheering us on throughout the appointment, and the very first dress Gurleen found made my mom emotional. The dress was from their newly released 2020 collection which I had seen on their corporate website and was drawn to. Gurleen made me feel comfortable, confident and classy! Libby was warm, knowledgeable and charismatic. Both ladies allowed me to find "the one" and I said yes within an hour. I can't wait to bring my bridesmaids here in two weeks. read more