I love it here, always so professional and I never leave empty handed. Have brought plenty of long…read morelasting furniture here ;living room, bedroom sets and kitchen furniture.

Mom came here in the 90s and it's still up and running, that should say enough! I got my bed as a…read morekid here and now I'm getting it for my kids

Excellent selection well service will definitely be back again. Great manager and full of selectionread more

From the owner: All about home furnishing with variety collections read more

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

If I coimd give six, seven, or even 10 stars I would. Marji and her incredible team at It's Not…read moreTrash have made some of our most beloved items in our home, including our exquisite and unique dining room table and our EPIC king sized bed frame with a vibey headboard and built in drawers on both sides. People: when I tell you form meets function in all of their pieces and they are prepared with expert amounts of construction acumen plus all the creativity and love and care imaginable, I mean it. Look no further for the maker of your dream items for your home. I should add that Marji is an absolute DREAM to deal with as well. She always gives you great options, collaborates with you on how to best achieve your goals, and delivers A+ products. Every. Single. Time.

I was looking for a solid wood coffee table with a very specific look in mind, and after striking…read moreout at all the big box stores, I'm so glad I found this business. Marjorie was incredibly helpful from the very beginning. She was transparent about pricing, set clear expectations around timeline and materials, and really took the time to understand what I was looking for. The final product turned out exactly how I envisioned it -- beautifully crafted and truly solid wood. You can tell there's real care and skill behind her work. If you're looking for custom furniture, especially with a rustic aesthetic, this is a great place to start. She's honest, communicative, and clearly talented at what she does. Highly recommend!

Yipes ... once again, actually twice again I have been bamboozled. Won a leather chair then got…read moreinto a bidding war for the one ottoman that went with it (paid more for the ottoman than the chair, ugh) only to find that the chair wasn't the leather chair as advertised, but the linen version which I didn't want (and the ottoman to which I also didn't bid on) so I'm left with a mismatched set, $760. I left it at the warehouse and am hoping they refund me for their mistake at best, false advertising/fraud at worst. Again .. only buy what you SEE PHOTOGRAPHED because they don't check inside the boxes, and they tend to err on the side of 'more valuable.' My other issue was late last month, I won an 'appears new, overstock item, never sold' Christmas tree, only to get it home to find one giant section missing and no base. (also, clearly a customer return because it still had the guy's return address on the box) No biggie, $15 and a Saturday of driving. I bid on the same tree a few weeks later and got it for $20, and between the two of them, I Frankensteined together a reasonable tree. I never complained about the tree, but I've written to customer service about the wrong chair, which I left at the warehouse and I hope someone figures out quick enough to offer it as a 2nd chance to the people I was bidding against ... and give me my money back.

Over the years I have seen this place grow, overgrow, and go through stages. Well, I give huge…read morecredit to the leadership. The tone of communications feels nicer, the warehouse area has room for people again, and most of the warehouse staff is aces. Only one, manager perhaps?, has no time for people. His typical answer is either "stand there and they will help you," or "no." Never been able to finish my first words. Alas, he is atypical for this place. Some of the super nice folk have moved on, while others have stayed. And the new people all seem friendly. Fun vibe. As for the customers.... Come on, these people work hard in an often hot environment and try to help everyone. You got a decent deal, most likely. So, TIP these folks!!! Can't hurt to throw a few bucks into the jar. Be nice, share! As for stuff.... It's hit and miss. Usually, you will be tickled, especially if you are a fixit type. If the item is way out - not what it said, the customer service folks, like Ernesto, are quick. The emails have even felt friendlier, even if we don't agree, there is a more casual and nice feel. In short, I'd say DO IT! The missing star? That guy just needs to slow down and be nice. But hey, 4 is a great job and this place seems geared to always doing better.

If I could give no stars, I would. I can see why this is called Bob's DISCOUNT Furniture even…read morethough their prices are not that discounted, their quality is terrible. I have now had a dresser delivered TWICE, broken both times. I took the day off work to be here for the delivery and took the time to empty the dresser to be ready for the replacement - a total waste of time! It is now set to be replaced and delivered next week for a THIRD time! UNBELIEVABLE!!! I am still waiting on 2 damaged table chairs that were delivered 2 months ago (replacements were to be sent with the original dresser delivery since that item was delayed due to not being in stock). A couch cushion was also supposed to be replaced, they delivered a right sided back cushion that should have been left-sided. I am still waiting, 2 months later. My initial order also included an electric massaging chair. It was delivered, but no attempt was made to even get it out of the box. We were told it wouldn't fit through the door. The store called to inquire why it was returned and not delivered. They said it was actually 2 pieces, not one, and should have been able to be delivered & the 2 pieces were to be assembled in the area I had set aside. The one piece of furniture I really wanted, the massage chair, was a total disappointment. I had taken the time to rearrange the room to make space for it. I would NOT recommend Bob's Discount Furniture. Do yourself a favor, spend a little more and shop at a reputable furniture distributor. For a $10,000 order, I feel really cheated. What a DISAPPOINTMENT in quality & service. Never again!

Poor quality and poor warranty! We were mislead about the quality of the couches we purchased and…read morethey lied about the warranty. Not even a year later, the fabric started peeling and warranty would not cover it when they led us to believe they would. We will never purchase furniture here again!

I was at the shopping center waiting for a friend who was getting her hair done and decided to stop…read moreby this furniture store just to look around. I had been thinking about changing my bedroom set, but I wasn't planning to buy anything that day. I started talking to Cynthia and she was super nice and helpful. She showed me a few bedroom sets and one really caught my eye. She told me she could give me a good deal if I took it that day... and that's exactly what happened I ended up buying my bedroom set and I'm really happy with it! Cynthia is very kind, patient, and really tries to help you get the best price. Thank you Cynthia for all your help!

Cynthia is reliable, customer service oriented and her furniture is top notch. I highly recommend…read moreher for any of your furniture needs and projects.

Highly recommend this place Jose Luis is awesome guy thanks for your help best attitude and…read moreprofessionalism

Unprofessional. Tried to help a lady understand why they insisted on her buying a piece of…read morefurniture through a lender, even though she was paying in cash. He (Jose Luis) was upset that I called and hung up on me.