My wife needed to get a setting redone and the people at Geraci were absolutely wonderful to work…read morewith. The repair was finished early and exquisitely and for a very modest price. Good, fast and cheap is possible with this store.

Geraci Fine Jewelry is amazing!! Jeff, Joe, and everyone…read moreelse who has helped us have gone above and beyond to provide a level of customer service I didn't think existed anymore. Jeff spent so much time with us, explaining different details and patiently showing us options that resulted in a ring that I never could have imagined, and I could not be happier. My one of a kind ring was perfectly made, and when it was a bit too big on my finger, they even resized it in ONE DAY so that it is now even MORE perfect! I am a customer for life!

absolutely loved working with Brooke - very knowledgeable and helped us with diamond GIA…read morecertification and microscope details!!! enjoyed the yellow fancy diamond selection - made shopping such a joy!

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

We purchased my engagement ring from James Wolf, and I truly couldn't love it more! I've been in to…read morehave my ring resized (for free!), and my fiancé also had his dad's ring resized there. Everyone has been so kind, never pushy, and always happy to answer questions or help in any way. They even told me I can stop in anytime to have my ring professionally cleaned, which I really appreciate. We've had such a great experience every time we've visited!

The woman was very kind when I went in to get a link removed from my watch. Super great customer…read moreservice, would recommend.

I received outstanding Customer Service from Naila. I came in to get my ring sized which I…read moreexplained when she pleasantly introduced herself. My ring is coming from Europe and the appropriate size had to be measured and mathematically conformed to European measurement. She took her time sizing me and happily transferred the European size. The whole process was done with a pleasant and professional manner.

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Update: After…read moreposting my original negative review on July 5th, Stoll & Co. reached out to me directly within a day, to discuss my concerns. They acknowledged that my initial authentication report did not meet my expectations and offered to have the watch returned to them at their expense for a more comprehensive evaluation. The second experience was completely different. They covered all shipping costs, took the time to perform a much more thorough inspection, and provided the detailed breakdown I had originally requested. The follow-up report addressed the authenticity of the individual components in far greater detail and gave me significantly more confidence in their findings. While I still believe the initial service fell short and required me to follow up for updates, I also believe it's important to recognize when a company stands behind its work and makes a genuine effort to correct a mistake. Stoll & Co. did exactly that. No company gets everything right the first time, but how they respond when something goes wrong says a lot about their integrity. In my case, they listened to my concerns, took responsibility, and ultimately delivered the level of service I had expected from the beginning. For that reason, I've updated my review to reflect both my initial experience and the way they resolved it.

I sold an Audemars Piguet ladies watch with the original box through EBay. They made me ship it to…read morethis authentication place Stoll & Co. my customer received the box scratched on the bottom left side. These boxes run anywhere alone without a watch for about $1000! They do not handle your items with respect or care. This is a terrible experience for myself and the buyer or the watch. Beware when sending anything here!

We always enjoy shopping here. Lots of good options for the older kid/teen/adult crowd. You can…read moreusually find some good deals depending on the store, but honestly this isn't necessarily all outlet type stores anymore. Ample parking.

Nice selection of stores. Very similar to the one we have in Washington State but still nice to…read moreroam around.

Fun place to purchase watches…read more Been purchasing watches here for a while. The experience and knowledge is above and beyond Would highly recommend to anyone looking to start their watch journey or the enthusiasts looking to add more

ABSOLUTELY A WONDERFUL EXPERIENCE HERE. Raul Gomez was the salesperson that helped me. Very…read moreknowledgeable about the products I was looking for. Will see him in the future. Thanks, Dr Michael Melland

I have been a customer here for a few years. The service in this shop is exceptional. From the…read moreperson at the front, to the sales staff, to the purchasing experience. The same is also true for service (if you need it). I have never been pressured here, but always welcomed. In the past three years, I have visited countless times. I only purchase when I feel time is right, and in those three years I've purchased only three times. And yet every time they greet me with a smile! That's the way to build a business relationship. And when things go wrong? I was recently given the wrong box for a watch I purchased at closing time. (I got the watch all right, just the wrong box.) It was resolved before opening the next day. Perfect! Everyone in the store is wonderfully helpful. I usually deal with John F and John P while looking at watches, and every time it's like visiting old friends. Why go anywhere else?

Yelp removed my last review due to me explaining in detail a particular male person who was working…read morethere and being rude with me when I was looking into buying a 9K dollar watch. So I won't go into detail again due to yelp threatening to remove my account, but I will never shop there again due to that rude staff member and I recommend no one else does. I ended up going to watches of Switzerland down the road and they were extremely pleasant to deal with.

Great and Friendly Customer Service. Went in to get links taken out of my watch and it took less…read morethen 10 minutes. The Lady measured my wrist first to ensure the right amount of links would be taken out. Put my watch back on with comfort in no time.

The watches are amazingly priced here!! 5 stars for the prices. However, the staff were…read moreinattentive. They must be paid hourly, as they don't seem too concerned with customers or sales.