1. Davila Weld

    1. Davila Weld

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    New York, NY

    Davila Weld

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    11 months ago

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    A & J Window and Glass

    A & J Window and Glass

    4.2
    (61 reviews)

    A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

    We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!

    Bernies Glass & Mirror

    Bernies Glass & Mirror

    4.3
    (167 reviews)

    Bernie is a neighborhood institution. I've used his…read moreservices for 35 years, he's receptive, returns your calls almost immediately and shows up, does whatever the job in a reasonable and often quick amount of time. No better person/businessman to work with. I respect his work ethic. Thank you, Bernie for servicing the community for all these years.

    I ordered a plain mirror and several thick glass shelves for my mini bar from Bernie's Glass &…read moreMirror. While the quality of the mirror and shelves was outstanding and transformed my mini bar into something remarkable--with my contractor installing everything flawlessly--the overall experience was marred by the shockingly poor customer service. The price was very fair. Despite providing the accurate measurements, I received glass shelves in the wrong size. Instead of acknowledging the error, Bernie refused to take responsibility. In fact, he was furious, and he treated me condescendingly, even going so far as to mock and humiliate me in his store in front of his colleagues. His hostility and dismissive attitude made what should have been a simple correction (with an apology) into an unnecessarily prolonged and unpleasant ordeal. This review is based on at least 3 visits to the shop myself over a period of many weeks, so it was not just "one off day". It is baffling that a business with such a longstanding history in Bed-Stuy can treat a customer with such disrespect. I pride myself on being courteous and respectful to all people, yet I felt insulted by the way I was spoken to. For installation, I trusted my own contractor--and for good reason. I would never rely on Bernie's so-called expertise again, despite them saying only they can be trusted to properly install a mirror. It was a breeze for my contractor. I will say that one other person that works there (I forgot his name) was extremely kind and helpful the few times I spoke with him. He actually showed that he cared about my experience and service. Not the case at all for Bernie. I wholeheartedly encourage others to shop elsewhere if they value respectful treatment along with quality products. While the items I received met my expectations, the experience left a sour taste that no one should have to endure.

    Davila Weld - fencesgates - Updated July 2026

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