We paid a total of $54,858.87 in full for custom cabinetry, delivery, and installation. Ms. Andrea…read moreLeigh Martin has cut off all communication with us, is refusing to provide the location of our paid-for property, and has threatened to resell it. The Core Issues: * Paid in Full for Potentially Non-Existent Goods: We are currently on our second licensed builder for this project. Our first builder paid Ms. Martin / Meliora House of Design in full for our cabinetry. Despite that, she attempted to alter contract terms, wanting us to sign a new agreement and pay additional fees. Crucially, I contacted her designated cabinet builder, who advised that our cabinets were never actually built. * Police Intervention: When Police contacted her regarding the withholding of our property, she claimed that only our current builder could pick the cabinets up. However, our builder has no contract with her, and she still refuses to provide a physical pickup address to us (the rightful owners). * Additional Conditions: Andrea has stated in writing that she will consider our $55,000 worth of cabinetry "abandoned" and will pursue "resale" within 14 days, all while blocking our ability to retrieve them. Law Enforcement, Public Records & Legal Actions: * Department of Justice: Due to the nature of these business practices, a formal report has been officially filed against Ms. Martin with the Department of Justice (DOJ). * Federal Court Action: On March 17, 2026, a federal default action was entered against Andrea Leigh Martin and Meliora House of Design, LLC in the Western District Court of North Carolina, stemming from a massive $250,000 judgment claim. * Extensive Liens: Public records reveal that Ms. Martin currently has 6 active liens filed against her. Summary: Andrea Martin took a massive up-front payment, failed to deliver or install, misrepresented production status, and used threats of reselling cabinets we paid for--which her own designated cabinet builder confirmed to us were never actually built. To clarify her spin: she messaged our current builder to pick up the cabinets, but proceeded to change the pickup location and stipulations over and over until they understandably refused to engage further with her erratic runaround. Please note that on previous negative reviews, Andrea consistently blames the customer and claims she made "upgrades at no cost." To be clear: she did not provide any upgrades to us--and it wouldn't matter, because she never produced or delivered the cabinetry required by our contract. Also, be cognizant of any positive reviews that fail to mention Andrea actually completing or delivering physical work. Furthermore, Andrea claimed she had counsel and advised us to go through them. We would have happily done so, as we don't believe any ethical attorney would advise a client to do anything other than deliver the goods paid for in full. Despite her bluster, no legitimate legal representative has ever stepped forward to coordinate a resolution. Andrea will rightfully state this process has been drawn out over a 2 year period. In that time, we thought we established a "friendship." Unfortunately, as you can see from other reviews, that doesn't seem to matter. Due to the significant delays Andrea Martin has caused, we have had to hire a new cabinet company. In addition to incurring that expense, we were informed that her measurements were significantly off.

Ask for Kenny Midgett and KNOW you are in good hands. He delivered a stress free kitchen renovation…read morein the toughest of times. Both my husband and I are artists and quite particular especially with details. Our project came out better than expected and on budget! Next up.....the bathrooms!

I called Medlock and Associates for my project in Mars Hill. We renovated a 1930s rock schoolhouse…read moreand they were the only firm that got back to me. They ran the load to determine the added supports needed to complete the loft apartments in the previous gymnasium. From then on, they are the only firm I call. I'm also an active real estate agent in the area. They provide accurate information to my clients on the homes they are under contract on to help them make the decision whether they want to buy the property or not based on the needed repairs. They also share their list of contractors in the area that can repair any structural issues. Their skillset is invaluable to anyone who comes across a structural issue. I highly recommend to my friends, family and clients.

I was working with a contractor on an issue where the screened in porch on my house was coming away…read morefrom the main house so he looked at it and said that he recommends an engineer to be involved. Sounded good to me and he had an engineer that he has worked with before. He sat up the appointment and I met him and the employee from Medlock who both the contractor and Medlock employee led me to believe that he was an engineer. The Medlock employee took photos and some measurements and the contractor told me that it would be $500.00 then when we were all leaving the contractor and the Medlock employee said it would be $750.00. Then I get a bill where it showed that the person who looked at the house was a Project Manager and the letter had an engineer stamp on it and a hand drawn picture of the deck with what appeared to be supports to take it down. I called the office to inquire why a project manager and not an engineer looked at it and charged me $750.00. The Office Manager said that is the way they do it, send employees out and then they stamp it with an engineer stamp. I questioned had an engineer looked at the property as it was my house with a very serious issue, her reply was that the project manager talked to the engineer. I am new to Asheville but feel like this is very deceptive practice and when I called the Operations Manager she said that they do it all the time. My concern this was a very serious issue with my house and the Operations Manager said that there is a seal on the letter even though the engineer never looked at it. I have never had an serious issue with my house like this before but I do not feel like a 1 paragraph letter with a hand drawing on a serious issue that didn't give me an option to repair or a plan to rebuild.

Horrible customer service, wouldn't give me the screws that i paid for but were not given to me…read morewhen i picked up panels and there employee forgot as we were rushing to get out of the way of all the loads. Noticed when i went to install panels! Sorry i wasnt picking up hundreds of panels, but you still have to take care of the little guys you never know who they might know thats a big buyer of yours! Unless you are buying thousands of panels they get cocky and think they are too good to be decent or decide not to respect you or accept that they made a mistake!

Excellent product, reasonable prices and their employees are very helpful. Mackinzie gave me a…read morelist of recommended contractors. I couldn't be happy with CIE Construction. They did an excellent job replacing the roof on my pump house/storage building which blew off a couple of Saturdays ago in those strong winds. I am so thankful Carlos came right away to put a tarp over the building until he was able to make the repairs. The wind took the decking too, so he had to rebuild the whole upper structure. I highly recommend Best Buy Metals and CIE Construction. Carlos' phone number is 828-216-7321.

My husband and I purchased a hot tub from David's during their show 3/22 at the Ag center. We met…read moreboth Mike in sales and Chris, one of the sons. Due to our new yard and the position of the where we would put the tub, we were assured that Chris would have Boyd's Landscaping call us to set an appt for what needed to be done. since we hadn't heard anything from David's or Boyd's, I called today and spoke to Jacob. explained things, he said he'd give me the number of Boyd's and I repeated what we had been told. He again said that he'd give me the number and didn't offer anything more. I asked him to refund our deposit, he said he'd take care of it and our account was credited this afternoon. Apparently, David's did not care that much about our business.

We bought a swimspa from them. Took few months to get but we had to get a concrete slab poured in…read moremeantime anyway. Delivery went smoothly, if we have an issue they are very helpful over the phone as well. Wonderful people to work with.

Great service and the quality was excellent. Good family business around for a long time'read more

I have used AC Williams Plumbing for close to 30 years and have had very good results. We bought…read morean older house with numerous plumbing problems. AC Williams resolved all of those and then helped us with many additions and renovations through the years. They have provided good service all along. They're helpful, effective and provide very good value.

I might be a little old-fashioned, but I can't tell you how much a love when I place a call to a…read morebusiness and I get a live person! Not only did I get a live person when I called East Coast Granite & Tile, I got the best customer service I've had in a long time! Marc Ollis was my contact from start to finish and he was very patient and knowledgeable when it came to making my decisions with the slabs I was choosing for my kitchen countertops. Sometimes one slab was two small for my job or too expensive for my budget, but he didn't mind continuing to quote others as I found them. Once my slab was selected, every other representative from the template person (David), fabricator, (Serge); whom I met in person to decide my layout, to the installers (Harley) and sealer (Dallas) were in touch to confirm when they would arrive to confirming my satisfaction. I even received a follow up call from a person named Tim, whose title I'm sorry I didn't get, to ensure I was satisfied with the installation of my countertops. This is an outstanding A+ organization that deserves more than the 5 stars I'm giving them!! Please ask for Marc!

We started working with a lovely rep but she moved away and ended up working with Deb who tried to…read morepass us off to someone else. Granite places are really a dime a dozen and it shows here. Deb (I doubt she wants to be called that) needs to be spoken to in writing 100% of the time and if you don't she will bulldoze you over because "that's not what she said" by the end of our transactions she was being me to "just call her" but I continued to speak via text and even asked her if email was more comfortable for her. When we initially asked what our overages would look like she would shrug and say "like nothing not even anything" so it came as a surprise it was $1500 more at the end. The guy who does the measurements real nice, the guys who did the install, also nice. Deb- stay far away. The trip charges, the chipped unfinished edge, and the snake that is Deb all scream 'head down the road' to me and that's what I'm going to do for the next 15 kitchens we need stone for... yep, they knew we had more projects and we were still treated like this.

If a service is excellent . . . I like to take the time to write a review. Life is busy for us all…read moreand so many little things grab at our time and attention. And IF a provided service and / or product takes things a Definitive Notch above Excellent . . . Well then it is my great pleasure to brag on these guys. Talk about an exceeding of expectations. These guys Rock. Plain and Simple. Over the years I have dealt with varied Concrete Contractors in contracting several houses. Some better than others as with all things. Got a price from a previously used decent provider. He's busy so the price just stupid ridiculous. Another guy previously used - "Let me call you back . . . " Not to be heard from again. Busy. I get it. "Can't do it all and it looks like things will stay busy" - Maybe A random Google search brought me across Above All Concrete. After an online inquiry, it was shortly thereafter that Denis came out and assessed the challenging large slab and footer shelf that I needed. There was a clear plan that was provided, a description of the entire process, start to finish. And a Very Fair Price. In light of the finished product, An Excellent Value, that I am certain of. My project had setback after setback dealing with Engineering hiccups among others. Several times after All Above having scheduled the Concrete Trucks, Labor, Pump, etc I would have to once again ask to push things back. 4 times this happened and I felt terrible about it. And there was ZERO hint of the Office Scheduler feeling put out. That is RARE. For me it is. Through the process of the initial quote, the price, the followup, the numerous questions that arose from the engineer, contractor, myself, . . . Numerous - Denis not once failed to answer my call or promptly respond. Rare indeed. Ruben the owner is Kind, Communicative, Humble, Accommodating, Family Man. And he has put together one Heck of a Team. And ultimately, the hard work, and the Intention, the Attitude, the Care, and yes the craftsmanship. Concrete can be halfway done like anything else. And like a lot of things, A lot can be overlooked if One doesn't know or isn't aware. Homeowners Especially . . . It's the little things that add up into a Damn Good Finished Product to stand back and be Really Really Pleased with a things such as this that can turn out a number of different ways. I am quite peculiar in things being done right. These boys do it Right. It is Neat. Professional. And simply get the Job Done. Branson Bullman Asheville, NC

After I paid the close to $2000.00 extra to put perforated tubing and stone around the pad to…read moreprevent any kind of water damage, I recently found out that they didn't put perforated tubing where they were paid to. I now have water damage and water coming into my garage that I paid to prevent. I called the office and they are ignoring me by not calling me back and I spoke to and messaged Dennis the foreman and he to is ignoring the the problem. In all I paid close to $14,000 and did not get what I paid for.

Only contractor that I could find that wouldn't take months to come install a designated circuit…read morefor treadmill after we moved to NC from WA. Matthew was prompt and the cost was reasonable. He even fixed the plug on the treadmill that had been damaged in shipping. Definitely would use Griffin Electrical Contracting again.

Rental house in Haywood county had electrical panel fire which resulted in power company pulling…read moremeter. Matt Griffin met with fire department and inspectors to troubleshoot source of fire and offered input as courtesy. He later was contracted to remove old panel and relocated new one. He coordinated service with contracted cleaning company to prevent delays in overall repairs and coordinated with homeowner then expedited calling in for inspection which passed on first trip. Meter was repaired and turned back on successfully. Pricing was approved by insurance as fair for work required. Matt cleaned up as he went and made great effort to leave the garage looking better than when he arrived. Highly recommend. Before and after photo attached: