This company was quick, professional, and easy to work with. Their assigned Inspector, Keyshawn, was extremely personable and easy going, and seemed to "go above and beyond" several times during the hour and a half he spent looking at the home we were planning to buy. The online advanced payment system worked easily, and the report was comprehensive - with photos, clear explanations of any issues, priority ratings, and even links to contractors that could offer quotes to fix whatever problems were found. We have no problems with the findings, as Keyshawn was extremely thorough in both his process and his verbal synopsis before he left. We were extremely satisfied with the entire experience and highly recommend you give them a call. read more

Very easy company to work with. They were very responsive. Service was quick and easy. The report was very thorough and they answered all my questions. read more

Justin did a comprehensive inspection of the home we are in contract to purchase. He spent a lot of time afterwards, walking us through the home, explaining its operating systems, and answering our many questions. It was very clear that he understands the issues that could arise in an existing home. He was extremely personable and professional. He then sent us a thorough and easy-to-read report that included many photographs and recommendations for repair/remediation that were color coded by urgency. We highly recommend him for home inspection services. read more

Justin and his team at Home Inspection Collective are my go-to for clients needing a thorough inspection done on a home before they buy or list. Their reports are easy to interpret too. Shoutout to Ryan who has been fantastic at walking through the home with buyer clients to make sure they feel comfortable and know everything they need to before purchasing the home. I highly recommend Home Inspection Collective as a one stop shop for all inspections and vendor recommendations! read more

This review is much over due. I bought my home about a year ago and the home passed with flying colors. At first, I was very happy bc Ryan appeared to take his time and answered all questions. We are 76K into repair and are not done yet. He said the master shower was good but the master shower was not draining and leaking into the ceiling. He assured everything was dry pertaining to the master shower. Buchanan Restoration came in and within minutes stated something is going on under the master shower floor. He said the roof was good several times but the roof had hail damage with an extensive leak. He missed the massive roof leak over the children's bedrooms. That leak riddled all 8 closets and 2 bedroom ceilings with mold and mildew. In each closet, I thought was possibly wall paper glue due to the texture. It was yellow, spotted mold and mildew. He did not see it in any of the closets. He never suggested a mold inspection when this area is so highly known for mold. In addition, the crawl space dehumidifier was not functioning appropriately and the crawl space clean up will be soon. We installed a new dehumidifier a few months after moving in. He stated the garage door was old but worked. The garage door did work but once again water was seeping under the door every time it rained. There was a room in the garage built by a previous owner not vented appropriately and mold was in the room. The room has been ripped out. He stated the a/c and heat was working even though old but the entire system was replace a month after moving in same as the roof. 2 bathrooms have been ripped out and remodeled due to plumbing issues. We are not done yet and feel very deceived. The only thing to protect the home buyer in NC is the home inspector. I feel screwed over on our retirement home and I would NEVER would have BOUGHT a home like this. This home was presented as a well kept older home that just needed some updates and few repairs. read more

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They were able to fit is into their schedule right away and provided a great detailed report after the inspection was done. I also appreciated how the inspector explained all of the concerning items to us while we were at the house and answered our questions. read more

Answered on the first ring, had availability and flexibility, on time and extremely professional. Inspector was thorough, friendly, and helpful. read more

The team was excellent and did a very thorough inspection of the house provided a complete and insightful report on their findings. Can highly recommend the Home Inspection Collective. read more

Ryan did an excellent job on our inspection. So much more attention to detail than I have seen in previous inspections that we have hired

Covid 19 has made things so incredibly weird! Normally it would be no big deal to attend a home inspection but now so many regulations. Our realtor has been using this company for many years so we went with her sound advice. Justin was very kind, personable and walked my husband (6 ft apart!) through everything he found wrong with the home we want to buy. I have confidence knowing exactly what we are getting into purchasing this home. Thanks Justin! read more

Justin and co gave us an immensely thorough report and took the time to talk me through it afterward when I had questions. Justin alleviated all my concerns and was friendly, prompt, and knowledgeable. Worth every penny. read more

Justin and his team are very professional and thorough, but more importantly they are kind and willing to answer as many questions as you can come up with. They put our first time home buyers' minds at ease immediately with a convenient report as well as explaining functionality of heating systems, radon detection systems, switches and more. read more

In the "Home Inspection Collective," Justin Berger has built a team of top-drawer experts in their respective fields that's GENUINELY worthy of being called just that: expert. They went over EVERY single aspect of my newly purchased home with a fine-toothed comb so that there were no surprises. They found a few issues--one of them a MAJOR problem that required remediation instantly--and advised me on the seriousness, or lack of seriousness of each. This enabled me to seek to get the serious issues paid for by the seller--in effect reducing my price paid because I'll be able to get that financial accommodation and not get stuck with a huge repair bill after the deal's finished. They went over EVERY part of my property--from wellhead to septic system; roof-peak to crawl space--with a thoroughness that put me at ease and informed me completely. Their detailed, photo-supported inspection report left me in a position where I couldn't imagine using anyone else. I trust them implicitly--and so should YOU if you seek a thorough & professionally superlative examination and evaluation of the biggest purchase that most of us ever make. read more

Our realtor called in Justin Berger, an HIC inspector, as we were buying a home in Asheville. Because of a cancellation, we were able to get the inspection done in only a couple days. Justin met with us personally immediately after completing the inspection, gave us a good verbal summary, answered our questions, and then forwarded a written and more detailed copy. We could not be more pleased. Five stars for sure read more

We met Ryan at our new prospective home in the afternoon. He was very patient and thorough as he kept us apprised of what he was finding and what actions we might take to correct the issues he had discovered. We felt extremely comfortable with him and feel confident that he was diligent in his work. We highly recommend using him and his company. read more

Highly recommend. HIC accommodated our schedule, was on time and exceptionally through. At the end of our inspection, Justin walked us through the house, explained systems, showed us water shut off valves and pointed out other things to be aware of. The final report was in depth but easy to digest. This is a first rate company run by a pro. Thank you Justin! read more

Justin is the ultimate professional, from initial booking and confirmation to the actual inspections and reports. He was thorough, informative, and friendly as well. Highly recommend! read more

Justin was awesome! Personable, knowledgeable, and very helpful. We're in the process of buying a very unique home with multiple challenges that Justin was critically helpful in resolving. It's rare to find someone that has the level of knowledge Justin has combined with the willingness to patiently explain and walk through multiple questions. The best inspector I have worked with for sure! read more

Very very personable! Incredibly detailed home inspection with a very well defined process. He knows homes and construction inside and out. The final report is laid out in a very easily understood format! As someone that is buying a home that could not be there during the inspection he gave me the sense of confidence I needed for one of the most important purchases in my life. read more

I needed a home inspection to complete a real estate sale and thankfully was referred to Justin and his team. They made the process incredibly simple and delivered an very detailed and easy to read report. Everything was done even ahead of schedule. Thanks, guys! read more

Justin was our inspector and I believe is the owner. He did an outstanding job of identifying issues in a home we were planning to purchase. The issues were important, but not readily apparent to a casual observer. But his experience and thoroughness identified them. I would absolutely use them again personally, and can't recommend strongly enough. First class outfit. read more

Justin was very accommodating setting up the inspection for us with the renters that presently inhabit the home we are purchasing. That was a big help seeing that we live out of state. He returned my call promptly and did a thorough job explaining anything to me that I had questions about afterwards. The email with the actual inspection details and photos was super easy to navigate, with details clearly explained about his findings. Overall, super easy and mellow experience. read more

Excellent, friendly, professional work by Justin B. Have bought many Asheville houses in 4 decades. This is one of the best.

We're very happy with Justin and his diligent work! He did a wonderful job with our home inspection and provided us with detailed and sensical information regarding suggested corrections. read more

Very professional, thorough and nice. Their report was extremely detailed and easy to read! I highly recommend!

Originally, Justin had been hired by the buyers when I was selling a home. He immediately picked up on a life-safety issue that other inspectors had missed. Now, I am in the process of buying a new home and knew that I would never buy or sell without Justin. Home Inspection Collective is first-class and professional. There is no other option for home inspection in Western North Carolina that even comes close. read more

Great experience through and through. Justin was very thorough and fast. He did the inspection and had the report by next day and walked me through detailing what he saw. He also made everything very easy to understand and the report was extremely well organized. Would highly recommend. read more

Great job. Integrity can't be beat. Took time to explain as we are new to area. I highly recommend. Thank you again for your professionalism

Very good customer service--quick and friendly. Report was easy to read and user-friendly. I appreciated the photos showing the problems he found. read more

Justin was very thorough and detailed. Although we were out of town when he did his inspection, I received his report via email in a timely fashion. I haven't been back to the house, as of yet, but assume I will find everything in good order. I am sure he has very high professional standards. I look forward to speaking to him upon our return. read more

Justin and team were great to work with. Booking online was easy and fast. He was on time, thorough, and incredibly responsive to all of our questions and concerns. Would definitely use him again and highly recommend! read more